We were exploring options for a BTL apartment and ended up viewing one. Max supported us throughout the process, explaining all the details clearly. We now have the full plan and are just waiting for... See more
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Since 1961, we’ve been helping people to find and buy their dream home. Whether you’re a first-time buyer looking to get on the ladder, or you’re looking to find your next home, we have an exciting range of new build properties available at developments all over London and the South East. Contact us for more information.
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Katie was very helpful, informative and supportive through the whole process.

Reply from Fairview New Homes
Sam, Qasim & Max have all been absoultely great at help. We love our apartment. Helped me through the whole process

Reply from Fairview New Homes
Excellent service from Max. He explained all possible options to purchase the properties from Fairview.

Reply from Fairview New Homes
Didn't buy with them, but had a really nice experience wieving and discussing the details. Max was super professional, understood immediately what I was looking for and presented the best selections for my requirements with all details I have asked. Welcoming environment, nice apartments and great team.

Reply from Fairview New Homes
Very pleasant people and customer service. Monica was lovely to liaise with.

Reply from Fairview New Homes
Qasim explained the whole purchasing process as well as showing the candidate units. He listened to our needs and requirements, understood them and suggested best options. His performance was very professional.

Reply from Fairview New Homes
We had been looking for a new house and whilst searching Rightmove I come across this new build site. I made an enquiry and spoke with Katie in the sales office. We made an appointment and was really impressed that Katie took us around to show us the show homes and the house that we were interested in. It felt like a really personal touch rather than just being left to get on with it ourselves like we had with previous development sites. We visited the site numerous times after and nothing was too much trouble. I can honestly say the experience has been outstanding. We were always made to feel welcome during our visits from both Katie and Asli, any questions that we had were answered and if they were unsure about anything they would find out for us. We haven't bought a house for over 20 years but I would definitely have no hesitation in recommending Fairview New Homes and both Katie and Asli. Thank you so much for all your help.

Reply from Fairview New Homes
We have just bought a new house through Fairview and moved in a month ago. The sales team, Asli, Katie and Chris were excellent from beginning to end of the buying process, very helpful, friendly and efficient. Since moving in the support from Fairview has also also been excellent, our snagging list is almost completed already. We would thoroughly recommend Fairview.

Reply from Fairview New Homes
Suzette was incredibly helpful. She provided a great overview of the development, took time to understand my requirements and then quickly showed me suitable options. Suzette is very knowledgable and cares about her clients.

Reply from Fairview New Homes
We first viewed the development in July 25. We expressed our interest in one particular plot and with Asli and team we successfully completed on 6th February. Whilst Fairview Homes has various departments working towards a sale the Sales Team bridged the gap between contractual and reality. This made a huge difference to our experience.

Reply from Fairview New Homes
We had a fantastic experience from start to finish.
We visited the site initially on a bit of a whim. We were searching for a new property but didn’t think the development would be within our budget.
The location was idyllic so we went into the sales office to learn more about the properties available. Little did we know that we’d find our dream home here!
Asli was our main point of contact throughout the process and she was incredibly helpful, guiding us through from start to finish.
We had visited several properties before reserving our Fairview plot - older properties through estate agents and new builds through developers so had experienced different sales techniques and styles. Asli and the team’s approach was not pushy, but instead felt calm and personalised to our family and our situation. She was attentive, helpful and friendly.
She explained everything clearly, answered all our questions with ease (and quickly sought further advice on a couple of more rogue ones!)
A fantastic experience and we’re so happy in our new home.

Reply from Fairview New Homes
When I visited the development for the first time I had no intention of buying a property as I had been waiting on another new build to be finished. However, from the beginning and the first meeting I had with Asli it all felt very welcoming without any hard sell approach, all of my questions were answered and the whole process of possibly reserving a plot was explained. I can honestly say that the sales team I’ve had dealings with at Watton played a big part of me deciding to purchase a property there because nothing was ever too much for them and I found they went over and above to accommodate every need or enquiry I had. I'm now at the stage of waiting for a completion date and Asli has even arranged for a meet up with my next door neighbour which I thought was a really nice touch.
In addition, a mention to the site workers. I visited the development several times and every time I did it didn’t look like a building site because everything was kept clean and tidy which gave me the impression of a well managed development.

Reply from Fairview New Homes
The experience has been fantastic from start to finish. A huge thank you to Monica, who guided us through the entire process. She was incredibly patient, professional, and always available to answer our (many!) questions. She truly made what could have been a stressful transition feel seamless. Highly recommend the Fairview team!

Reply from Fairview New Homes
Excellent service from Max at Printmakers Yard (Brentford). Very knowledgable, friendly, and really helped us make an informed decision about the properties we looked at.

Reply from Fairview New Homes
Max at Brentford has been really helpful. Dedicated, professional. Just the right amount of information. I’m grateful for his time.

Reply from Fairview New Homes
Fairview, and Max in particular, have been incredibly helpful throughout the process, consistently going above and beyond to answer our many questions, both during viewings and over the phone. Their in-depth knowledge of the development made navigating the uncertainties of home buying much easier.

Reply from Fairview New Homes
Very nice sales manner. Explained very thoroughly all the questions we asked. The email information she said she would send arrived in a prompt time.

Reply from Fairview New Homes
Didn't buy as the sales staff were too pushy and quite unprofessional. One of the sales lead even threatened.
They always try to escalate anything to their senior team as if it was some sort o complex government authority. We almost bought it until we were transferred on to a "senior" who was absolutely the worst experience.

Reply from Fairview New Homes
Hi had an amazing sales experience in Brentford. A big thanks to Max and Sam to make the purchase so smooth! Also most of the snagging reported were fixed pre completion! Amazing experience

Reply from Fairview New Homes
Suzette was absolutely fantastic to work with and helped us find a beautiful penthouse that perfectly suited our needs. From start to finish, the whole process was incredibly smooth, easy, and genuinely enjoyable. Suzette was professional, attentive, and always happy to help, making what can often be a stressful experience feel effortless. We couldn’t be happier with the outcome and would highly recommend Suzette to anyone looking for a new home!

Reply from Fairview New Homes
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