Fabulous Flowers and Gifts Reviews 

110
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the floral arrangements are stunning, vibrant, fresh, and consistently arrive right on schedule. People find the online ordering process very simple, and they deeply appreciate the wonderful presentation and caring customer support. Consumers regularly note the thoughtful touches that make special personal occasions and emotional moments truly unforgettable. Though some customers experienced occasional delivery hiccups or minor system issues, the staff managed to handle and resolve them. A few individuals also shared constructive feedback concerning product appearance relative to online photos and suggested small personalization options.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting fresh, stunning floral... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and excellent communication... See more

Service

People report positive experiences with service, frequently praising the reliable, professional, and friendly... See more

Quality

Customers expressed great satisfaction regarding the exceptional quality and vibrant freshness of the floral... See more

Order

Reviewers express general satisfaction with the order experience, highlighting a great selection, stunning... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievably AMAZING - it is so hard to bring any warmth or envy from a far off place to people at home who you love and adore, Fabulous Flowers have delivered EVERY TIME with sensitivity and empa... See more

Company replied

Rated 5 out of 5 stars

Product delivered on time exceeded expectations for the 7th time now that I have used this service in the last year. And somehow they manage to seem available and willing if a problem does occur, nev... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to order through Fabulous Flowers and Gifts. They proactively reached out, notified me of a public holiday and the resulting delay in delivery and enquired if I would still want to g... See more

Company replied

Rated 5 out of 5 stars

The arrangement was beautifully made, delivery was on point, flowers lasted for a week even in the extreme heat here in Cape Town, it added so much flair to my daughter's bridal breakfast table. Than... See more

Company replied


Company details

  1. Florist
  2. also in
  3. Corporate Gift Supplier
  4. Flower Delivery
  5. Flower Designer
  6. Flower Market
  7. Gift Shop

Written by the company

Fabulous Flowers and Gifts is a South African florist and gift company founded by Josie van Aswegen in Cape Town in 1999 and led today by Managing Director Nicholas James. Josie van Aswegen has worked in floristry since 1983. The company hand-ties fresh flower bouquets and arrangements and hand-packs gift boxes and hampers at its Claremont studio, with a retail store in Sea Point and Cavendish Square and a studio in Johannesburg. Fabulous Flowers delivers same-day in Cape Town and Johannesburg on orders placed before 12pm, Monday to Saturday, and delivers gift boxes nationwide in 2 to 4 business days. Every delivery includes a handwritten card. Customers rate Fabulous Flowers 4.9 out of 5 across more than 5,000 reviews.


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(110)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you for going the extra mile to…

Thank you for going the extra mile to producing a beautiful flower arrangement.

2 July 2025
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Hi Claudia,

Thank you so much for your lovely message! We're truly delighted that you loved the arrangement, and it means a lot to know our extra effort was noticed and appreciated. 🌸

We look forward to creating something beautiful for you again soon!

From the Fabulous Flowers Team

Rated 5 out of 5 stars

Amazing florist

Amazing florist - nobody knows flowers like Jose and Nick know flowers ❤️

4 July 2025
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Hi Janette,

Thank you for the wonderful compliment! 💐 Jose and Nick will be so touched to hear your kind words. Flowers truly are their passion, and it means the world to see it recognised.

We’re so grateful for your support!

From the Fabulous Flowers Team

Rated 5 out of 5 stars

Just FABULOUS

Established 20+ years ago and Fabulous Flowers has never lost its touch with exquisite arrangements of quality blooms for any occasion. Experts in arranging your Wedding flowers, your family dinner centrepiece or your office space.
Contact Josie or Nick today for yours..You won’t be disappointed.. I’ve never been. Perfection in everything they do!!

20 May 2025
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Hi Marion,

Wow! Thank you so much for your beautiful words and continued support over the years! It means the world to us to know that our arrangements continue to bring joy and elegance to your special moments.

Josie, Nick, and the entire team are so grateful for your trust. Your kind message is exactly why we love what we do. 🌸

From the Fabulous Flowers Team💐

Rated 5 out of 5 stars

Fabulous Flowers best in the biz

Fabulous Flowers always take great care from customer service to the flowers they create. The best in the biz

10 May 2025
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Hi Ryan,
Thank you so much for the amazing compliment! We truly appreciate your support, it's our pleasure to deliver both beautiful flowers and great service. 🌸 From the Fabulous Flowers Team

Rated 5 out of 5 stars

I have recieved 2 bouquets from this…

I have recieved 2 bouquets from this florist. Both in excellent condition.
They went above service expectations to deliver a birthday bunch on a Saturday afternoon with a changed address. Recommended for personal service.

24 October 2021
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Hi Gill,

Thank you so much for your kind words! We're thrilled to hear both bouquets arrived in excellent condition and that our team went the extra mile to get your birthday delivery just right. 🎉💐

Your recommendation means a lot to us, and we look forward to delighting you again in the future!

From the Fabulous Flowers Team🌸

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