Fabulous Flowers and Gifts Reviews 

110
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the floral arrangements are stunning, vibrant, fresh, and consistently arrive right on schedule. People find the online ordering process very simple, and they deeply appreciate the wonderful presentation and caring customer support. Consumers regularly note the thoughtful touches that make special personal occasions and emotional moments truly unforgettable. Though some customers experienced occasional delivery hiccups or minor system issues, the staff managed to handle and resolve them. A few individuals also shared constructive feedback concerning product appearance relative to online photos and suggested small personalization options.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting fresh, stunning floral... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and excellent communication... See more

Service

People report positive experiences with service, frequently praising the reliable, professional, and friendly... See more

Quality

Customers expressed great satisfaction regarding the exceptional quality and vibrant freshness of the floral... See more

Order

Reviewers express general satisfaction with the order experience, highlighting a great selection, stunning... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievably AMAZING - it is so hard to bring any warmth or envy from a far off place to people at home who you love and adore, Fabulous Flowers have delivered EVERY TIME with sensitivity and empa... See more

Company replied

Rated 5 out of 5 stars

Product delivered on time exceeded expectations for the 7th time now that I have used this service in the last year. And somehow they manage to seem available and willing if a problem does occur, nev... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to order through Fabulous Flowers and Gifts. They proactively reached out, notified me of a public holiday and the resulting delay in delivery and enquired if I would still want to g... See more

Company replied

Rated 5 out of 5 stars

The arrangement was beautifully made, delivery was on point, flowers lasted for a week even in the extreme heat here in Cape Town, it added so much flair to my daughter's bridal breakfast table. Than... See more

Company replied


Company details

  1. Florist
  2. also in
  3. Corporate Gift Supplier
  4. Flower Delivery
  5. Flower Designer
  6. Flower Market
  7. Gift Shop

Written by the company

Fabulous Flowers and Gifts is a South African florist and gift company founded by Josie van Aswegen in Cape Town in 1999 and led today by Managing Director Nicholas James. Josie van Aswegen has worked in floristry since 1983. The company hand-ties fresh flower bouquets and arrangements and hand-packs gift boxes and hampers at its Claremont studio, with a retail store in Sea Point and Cavendish Square and a studio in Johannesburg. Fabulous Flowers delivers same-day in Cape Town and Johannesburg on orders placed before 12pm, Monday to Saturday, and delivers gift boxes nationwide in 2 to 4 business days. Every delivery includes a handwritten card. Customers rate Fabulous Flowers 4.9 out of 5 across more than 5,000 reviews.


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(110)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Fresh and gorgeous flowers

I always receive amazing service and beautiful flowers from you guys. Thank you

28 July 2025
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Claudine

Thank you so much for the amazing review.

We appreciate the support and look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Excellent service

30 July 2025
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Joy

Thank you so much for the kind words.

We appreciate the support and look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Always the best

26 July 2025
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Hi Amanda

Thank you so much for always taking the time to send us feedback on your orders.
We truly do appreciate all your support and look forward to creating more for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Long lasting beauty!

Two weeks later and the flowers still look incredible, thank you!

14 July 2025
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Reply from Fabulous Flowers and Gifts

Hi Gareth

Thank you so much for the great review.

We are delighted that the flowers are still looking incredible.

We appreciate the support and look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Wonderful service with brilliant…

Wonderful service with brilliant customer communication.

15 July 2025
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Reply from Fabulous Flowers and Gifts

Hi Seamus

Thank you so much for the great review.

We’re absolutely delighted to hear that everything went smoothly and that you were impressed with our customer service and communication throughout the process of your order. Your feedback means a great deal to us, as these are the aspects of our business we value most and continually strive to improve each day.

Thank you again for your kind words and support!
We look forward to creating more for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Fabulous Flowers are so aptly named as…

Fabulous Flowers are so aptly named as they have fabulous flowers and their customer service is fabulous

9 July 2025
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Reply from Fabulous Flowers and Gifts

Dear Lucinda!

Thank you so much for your fabulous words! 🌸

We’re absolutely thrilled that both our flowers and service lived up to our name. Your support and kind feedback mean the world to us!

We look forward to creating for you in the future.

The Fabulous Flowers & Gifts Team

Rated 5 out of 5 stars

Happy shopping

Easy online shopping and product the same as displayed online. Thank you

3 July 2025
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Reply from Fabulous Flowers and Gifts

Dear Jacobus

Thank you so much for your lovely feedback!

We’re delighted to hear you enjoyed the online shopping experience and that the product met your expectations. It means a lot to us!

The Fabulous Flowers & Gifts Team

Rated 5 out of 5 stars

Fast and simple system of orders

Fast and simple system of orders. No complications. Good communication both with a person who is ordering and who is receiving. Thank you so much for everything! Thank you for the opportunity to make a special day more special

14 July 2025
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Reply from Fabulous Flowers and Gifts

Dear Aptem

Thank you so much for your kind words!

We’re so pleased to hear that you found our ordering process smooth and communication seamless on both ends. It’s always our goal to make sending love and joy as easy and meaningful as possible.

Thank you for trusting us to be part of such a special moment. We’re truly honoured to help make someone’s day even more memorable.

The Fabulous Flowers & Gifts Team

Rated 5 out of 5 stars

Highly recommended

Great service. Easy website to navigate all round you guys are fabulous.

15 July 2025
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Reply from Fabulous Flowers and Gifts

Hi Nick

Thank you so much for the amazing review.

We appreciate the feedback and look forward to creating more for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Delivery was done on time to our…

Delivery was done on time to our client. Client was happy and even sent a picture of the flowers

6 February 2025
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Reply from Fabulous Flowers and Gifts

Hi Reshma

Thank you so much for the feedback.

We are delighted that your client was happy and that we delivered on time as requested.

We appreciate the support and look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Lots of choice

Lots of choice.
Easy to use website.
As always the flowers were beautiful.

25 June 2025
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Reply from Fabulous Flowers and Gifts

Dear Rachel

Thank you so much for sharing your experience. We are delighted that with our selection, you found what you were looking for and with ease.

We are truly grateful for the support and look forward to creating more for you in the future.

From the Fabulous Flowers Team

Rated 5 out of 5 stars

Efficient friendly service with…beautiful arrangements

Efficient friendly service with beautiful arrangements, Melissa Fish always goes the extra mile

7 May 2025
Unprompted review
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Reply from Fabulous Flowers and Gifts

Dear Sheila

Thank you so much for taking the time to share your experience with us.

Thank you for the mention of the service we offer. We strive for the best.

We really appreciate the support and look forward to creating more for you in the future.

From the Fabulous Flowers Team

Rated 5 out of 5 stars

Absolutely Fabulous

I've used Fabulous Flowers a couple of times to send bouquets to friends and family and they are always a big hit. The flowers and gifts are stunning and very high quality and the customer service is exceptional. They are my go-to for any special occasion.

3 June 2025
Unprompted review
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Reply from Fabulous Flowers and Gifts

Thank you so much for your continued support and for taking the time to share such a thoughtful review! 🌸

We’re absolutely thrilled to hear that our flowers and gifts have made a lasting impression on your friends and family. It means the world to us that we’ve become your go-to for special occasions, and we’re especially grateful for your kind words about our customer service.

We look forward to helping you celebrate many more memorable moments!

Warm regards,
The Fabulous Flowers Team

Rated 5 out of 5 stars

Beautiful birthday bouquet

I ordered a bouquet for my wife for her birthday. It was as per the photo, but I’d say even better. The flowers were of a great quality and lasted well. The bouquet was so large, we had to use two vases! Very good quality and delivery service.

26 May 2025
Unprompted review
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Reply from Fabulous Flowers and Gifts

Thanks so much, Chris! We're thrilled to hear the bouquet exceeded expectations and that it made your wife's birthday extra special. Two vases, that’s the kind of abundance we love! 🌸

We look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Fabulous! It’s in the name!

Fabulous Flowers is just that, fabulous! So much more than just flowers, they create joy with every arrangement. Vibrant and abundant, the arrangement I received exceeded expectations and was beyond beautiful, with each stem adding something unique to the bouquet. It made me smile every time I walked into the room and saw it. I believe they do custom orders too, which is great. Would recommend!

26 May 2025
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Chanel,

Wow! Thank you for such a fabulous review! 💐

Your words truly made our day. We’re so happy to hear that your arrangement brought joy each time you saw it. That’s exactly what we strive for with every bouquet we create.

Thank you for the recommendation and for sharing your experience with Fabulous Flowers.

With gratitude,
The Fabulous Flowers Team

Rated 5 out of 5 stars

Perfect creations

Fast, efficient and friendly service. Fabulous Flowers never disappoints with their creative and unique flower arrangements. Always a pleasure to order from them.

1 July 2025
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Chloe,

Thank you so much for your kind words and continued support! 🌷

We're thrilled to hear that you've consistently had a positive experience with our team, from the speed and friendliness of our service to the creativity of our floral arrangements. Knowing that we never disappoint truly means the world to us!

It’s always a pleasure to create something special for you, and we look forward to creating for you again soon.

Warmest thanks,
The Fabulous Flowers & Gifts Team

Rated 5 out of 5 stars

I have never been disappointed with my…

I have never been disappointed with my gifts or flowers. If you look after the flowers mine sometimes last for 2 weeks. The after sales service is great and I would recommend them any day.

11 May 2025
Unprompted review
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Reply from Fabulous Flowers and Gifts

Hi Maria,

Thank you so much for your kind words and loyal support! We're thrilled to hear that your flowers have lasted so beautifully and that our service continues to meet your expectations. 🌸

It means the world to us to have your recommendation, and we look forward to creating more for you in the future!

From the Fabulous Flowers Team

Rated 5 out of 5 stars

Fabulous Flowers consistently lives up…

Fabulous Flowers consistently lives up to its name and reputation! Beautiful people, service and flowers.

4 July 2025
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Hi Lisa,

Thank you for your beautiful message! We're so grateful for your kind words and continued support. Knowing that our flowers, service, and team have made a lasting impression truly means the world to us. 💐

We can’t wait to create for you again soon!

From the Fabulous Flowers Team

Rated 5 out of 5 stars

All round amazing 🤩

The service was great! I’m in Cape Town city bowl but I ordered three bouquets at 12:00 and they arrived at 16:00. They were absolutely stunning and lasted almost two weeks.

Definitely recommend

18 June 2025
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Hi Kari,

Thank you so much for your lovely feedback! We’re thrilled to hear that all three bouquets arrived so quickly and looked stunning, and lasting nearly two weeks is the cherry on top! 🌷

Your recommendation means the world to us. We look forward to delighting you again soon!

From the Fabulous Flowers Team

Rated 5 out of 5 stars

Brilliantly Beautiful

Brilliantly Beautiful!

Quick delivery and a beautiful bunch of flowers. The qulity is phenomenal and they lasted weeks - I couldnt believe it!!

27 May 2025
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Hi Sara,

Thank you so much for your wonderful feedback! We’re so happy to hear the flowers arrived quickly and lasted for weeks, that’s exactly the kind of joy we love to deliver! 💐

Your kind words mean a lot, and we look forward to sending more blooms your way in the future!

From the Fabulous Flowers Team.

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