Eye Correction Centre Reviews 

780
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly professional, kind, and caring staff, who provide excellent service from initial consultation to aftercare. People appreciate the clear explanations and thorough consultations, which put them at ease. This efficient process often leads to outstanding results and significantly improved vision, with many highlighting the team's expertise and supportive approach. However, some customers also noted minor discomfort after procedures, with a few experiencing temporary light sensitivity, tired eyes, or difficulty reading from screens, though these issues were generally short-lived.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, care, and clear... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism and excellent care... See more

Customer service

Customers had positive experiences with customer service, highlighting the professional and pleasant demeanor... See more

User experience

Users describe positive interactions with the overall experience, with many reviewers finding the procedures... See more

Product

Consumers are thrilled with the product, reporting significantly improved vision that often exceeds... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trouble free treatment from initial consultation to final check up. Mr Goel is an up to date professional who not only discusses all questions asked but also explains advice given, all done in a frie... See more

Rated 5 out of 5 stars

Staff very professional and approachable. All correspondence was timely and data protected at all times. If I had any concerns the admin team dealt with them quickly. The service provided throughout... See more

Rated 5 out of 5 stars

Around one year ago I had very successful cataract removal in both eyes at Spire Clinic, Abergele. Mr Say Aun Quah, a very pleasant fellow did the surgery and I found him to be very professional and... See more

Rated 5 out of 5 stars

It was lovely to meet Mr Hickley. He was most pleasant. He conducted his inspection carefully and focus. Asking the right questions to get a diagnosis. And then explanation to to limit the symptoms... See more


Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist

Written by the company

State of the art Vision Correction (laser eye surgery and lens surgery), Cosmetic Eye surgery and General Eye care services


Contact info

5.0

Excellent

TrustScore 5 out of 5

780 reviews

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No recent history of asking for reviews

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5.0

All reviews

(780)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very reassuring

The best thing I’ve done, wish I’d done it years ago it’s great waking up in the morning and been able to see without having to put contact lenses in or glasses on. Mr Goel was great every step of the way talked me though the whole process step by step and constantly reassured me. I would highly recommend Mr Goel and if you’re thinking about getting it done just do it

2 April 2024
Rated 5 out of 5 stars

Mr Sid Goel

Mr Sid Goel was very professional and approachable, he made me feel very relaxed. All my treatment options were made very clear and I was under no pressure to make a decision quickly!
Exceptional care delivered by you and your colleagues, I felt confident in your care!
Yourself and the team were kind and pleasant and put me at ease.
The results of my cataract surgery and lens implant surgery have been great, thank you!

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent cataract surgery

My cataract surgery was a very good experience with an excellent outcome. Mr Goel was very thorough with pre and post operative checks, always prepared to answer questions and made me feel confident about the surgery. The admin staff were very helpful and information and appointments were sent promptly. Many thanks to all those involved.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Nervous patient. The parking was good as was the…

The parking was good as was the coffee/tea whilst waiting. Lindsay who tested my eyesight was really approachable as was Mr Hickley, they both made me feel relaxed and gave me all the information I needed. I will definitely be having my surgery at The Spires in Warrington.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Mr Say Aun Quah

I saw Mr Say Aun Quah after researching many Opthalmologist due to developing PCO from surgery elsewhere. Mr Say Aun Quah took plenty of time to do a thorough examination and answer all my questions and we agreed laser surgery would be the only thing to correct my PCO.
I booked the laser surgery and although I was very nervous I was put at ease by Mr Say Aun Quah and the laser was totally painless and very successful.
Mr Say Aun Quah and his team made me feel loke a very valued patient. His secretary Amanda was very helpful too. Highly recommend professional yet friendly service. Thank you.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent eye consultant.

I have to tell you of my very positive experience with Eye Correction Centre at Spire Health Hesslewood clinic.
On Friday 16th Feb,2024 I had laser treatment on my right eye, and Wednesday 27th March 2024 cataract
removal on left lazy eye.
I went for my appointment hardly able to see ,very blurred vision. I met Mr S Goel, he was very reassuring and knowledgeable, he and his team carried out tests etc, he told me about laser treatment ,which I agreed to on my right eye that afternoon.
I was well pleased with result, for first time in months my vision great due to Mr Goel expertise.
On 27th March 2024 I had the cataract removed from left lazy eye, now three weeks later my eye is near totally recovered and thanks to the team led by Mr.Goel. The best thing I did was make appointment with this eye consultant, thank you so much.

16 February 2024
Unprompted review
Rated 5 out of 5 stars

Professional and Caring

I am responding to the recent cataract operations on both eyes on behalf of my Mother, Margaret. Many thanks to Mr Goel and his colleagues for providing such a professional and caring procedure which gave confidence and reassurance to my Mother in the pre-op and post-op phases. She is thrilled to have her eyesight restored and has returned to her avid reading and piano playing perfectly.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

From the first meeting I had a very positive experience

From the first meeting I had confidence, an ophthalmic optician carried out the scans and measurements in addition to my sight assessment. This was followed by sitting down with Mr Goel who carried out the final part of the assessment. The procedure and choice of Lenses was discussed at this point. my procedure dates proposed for both eyes with a week in between.
My first eye did not go according to plan, Mr Goel discovered my eye had suffered trauma at some point and required stabilising, he had the skills to deal with the issue and then proceed to fit the new lens.
The second eye went according to plan. So was back in the ward within 20 minutes. From arrival at the clinic to going home was less than 90 minutes.
The nursing staff at every step of the way were very helpful and empathetic. My pre assessment was carried out by Jo one of the nurses who had undergone cataract surgery with the Sam type of lenses being fitted, the EDOP to me. This was exceedingly helpful in talking through what to expect post surgery.
I highly recommend SpireHealth and in particular Mr Goel, check out his cv for yourself on LinkedIn.
I checked out other clinics who are well known, but Spire Health was the only clinic to use an ophthalmic optician to carry out the scans in addition to the sight assessment.
Whereever you go make sure your consultant does more than cataract surgery, for example do they do cornea transplants etc. I am glad I did, just in case your one of the 10% like me.

6 April 2024
Rated 5 out of 5 stars

cataract surgery

Following cataract surgery to both of my eyes, my vision now is great!
My surgery was complicated due to past laser treatment done elsewhere which was only effective for a year. On top of that, I developed astigmatism and cataracts so my vision was very poor.
Mr Goel went to great lengths in the pre assessment explaining in detail the best way forward, performing multiple tests for his calculations to ensure he could get the best vision possible for me and my lifestyle.
This was all done in a friendly approachable manner which really helped to put me at my ease.
My surgery went smoothly without any discomfort at all.
My outcome is exactly as he explained it would be.. excellent clear distance vision but I need glasses for near sight. Even my astigmatism has gone!
My care throughout was excellent, I cannot recommend Mr Goel highly enough for his individualised approach and expertise.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellence is Mr Say Aun Quah

Meeting with Mr Say Aun Quah helps you learn what is the problem with your eyes and what can be done to get the best outcome .
Also the important thing we need to know is the cost and this is carefully explained .
The treatment was done at suitable time in very comfortable conditions at The Spire Regency in Macclesfield

22 March 2024

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