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Express Medicals Plc Reviews 

2,874
•
TrustScore 5 out of 5

4.9

Occupational Health Service
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Review summary

Created with AI, based on recent reviews

Evaluating 829 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and ability to make them feel comfortable and at ease. Many people highlight the clear and detailed explanations provided for procedures, ensuring a full understanding of what to expect. The service is frequently described as efficient, quick, and professional. This results in a smooth and stress-free user experience, with staff's caring attitude and attention to detail often commended. Appointments are consistently on time and processes are well-managed, making the overall interaction highly satisfactory for customers.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, friendliness, and... See more

Service

Clients share positive opinions on service, consistently highlighting its professionalism, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a consistently smooth, professional,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism and... See more

Location

Customers had positive experiences with location, finding places like the MK site and Elizabeth House in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

Rated 5 out of 5 stars

The examiner was very well presented and spoke clearly with great diction. She made me feel welcome and not pressured while explaining everything in depth so that I fully understood what was happening... See more

Rated 5 out of 5 stars

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more

Rated 5 out of 5 stars

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more

Company details

  1. Occupational Health Service
  2. Drug Testing Service
  3. Mental Health Service
  4. Occupational Medical Physician
  5. Occupational Safety and Health
  6. Physician Referral Service

About Express Medicals Plc

Written by the company

Express Medicals logo

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Occupational Health
Drug & Alcohol services
Workplace wellness

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4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.9

All reviews

(2,874)

824 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Alex from your Milton Keynes branch is…

Alex from your Milton Keynes branch is a top lady makes you feel so at ease she’s such a lovely approachable lady, the whole process was smooth not rushed at all would recommend anyone to go and see Alex. She’s an asset to your company.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

A warm inviting welcome

A warm inviting welcome, smooth service, everything of interest was explained. Having the early morning service with Alex really did set me up for the day.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Extremely polite & the service was…

Extremely polite & the service was excellent from the receptionist remembering my name on the way out the door, to the lady taking my test explaining everThing in depth & a way I could understand could not fault her politeness! Very happy

1 June 2026
Unprompted review

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