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Express Medicals Plc Reviews 

2,865
•
TrustScore 5 out of 5

4.9

Occupational Health Service
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Review summary

Created with AI, based on recent reviews

Evaluating 823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and welcoming attitude, which helps put people at ease. Many people highlight the efficient and smooth service, often noting how quickly procedures are completed. Reviewers frequently mention the detailed explanations provided by staff, ensuring a clear understanding of each step and a stress-free experience. This comprehensive approach, combined with the caring and knowledgeable demeanor of the team, contributes to a highly positive overall impression.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, friendliness,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting a fantastic, smooth,... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, helpfulness, and... See more

Location

Customers had ambiguous experiences with location, with many finding the venue easy to locate and accessible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

Rated 5 out of 5 stars

I saw Sue in Cardiff who was so nice and down to earth and made the whole experience very pleasant. Sue has a fantastic calming persona which helped with the stress of getting through the medical ex... See more

Rated 5 out of 5 stars

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more

Rated 5 out of 5 stars

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more

Company details

  1. Occupational Health Service
  2. Drug Testing Service
  3. Mental Health Service
  4. Occupational Medical Physician
  5. Occupational Safety and Health
  6. Physician Referral Service

About Express Medicals Plc

Written by the company

Express Medicals logo

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Occupational Health
Drug & Alcohol services
Workplace wellness

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4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,865)

814 reviews in the last 12 months

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Rated 5 out of 5 stars

Dr Jenny

Dr. Jenny was amazing—professional, caring, and very thorough during my safety-critical medical assessment. She provided excellent care and attention, explained everything clearly, and made the process straightforward and comfortable. Highly recommended

1 June 2026
Unprompted review

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