Express Medicals Plc Reviews 

2,874
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 829 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and ability to make them feel comfortable and at ease. Many people highlight the clear and detailed explanations provided for procedures, ensuring a full understanding of what to expect. The service is frequently described as efficient, quick, and professional. This results in a smooth and stress-free user experience, with staff's caring attitude and attention to detail often commended. Appointments are consistently on time and processes are well-managed, making the overall interaction highly satisfactory for customers.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, friendliness, and... See more

Service

Clients share positive opinions on service, consistently highlighting its professionalism, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a consistently smooth, professional,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism and... See more

Location

Customers had positive experiences with location, finding places like the MK site and Elizabeth House in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

Rated 5 out of 5 stars

The examiner was very well presented and spoke clearly with great diction. She made me feel welcome and not pressured while explaining everything in depth so that I fully understood what was happening... See more

Rated 5 out of 5 stars

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more

Rated 5 out of 5 stars

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more


Company details

  1. Occupational Health Service
  2. Drug Testing Service
  3. Mental Health Service
  4. Occupational Medical Physician
  5. Occupational Safety and Health
  6. Physician Referral Service

About Express Medicals Plc

Written by the company

Express Medicals logo

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Occupational Health
Drug & Alcohol services
Workplace wellness

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Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,874)

825 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mesmdical

Was seen promptly, very friendly and professional staff, Chodell totally put me at ease,

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service …

I needed to rearrange this appointment which was done with minimal impact. Judith, the Nurse at Aztec West was wonderful especially working in an office with no air flow or A/C during a heatwave. She explained everything thoroughly and was really helpful.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Amber was really good

Amber was really good. Made me feel at ease. I normally have white coat syndrome and gives me high blood pressure readings but even that came back normal which is a credit to her. She explained all of my results with me. Thank you for a pleasant experience

26 May 2026
Unprompted review
Rated 5 out of 5 stars

WAH medical by Chedell

Had my WAH by Chedell at the derby centre. Very friendly and professional. Explained everything (even though I passed) on ways to improve. Well happy

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Good medical

Very efficient and thorough and Laura was really good and made me feel at ease through the medical

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Very professional person

Very professional, and didn’t just rush through the medical took time to listen and even offered advice on some issues, and had a very down to earth attitude on 1to1 conversation, and certainly made me feel at ease taking the medical , highly Rate Jenny as a friendly helpful person.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Amber H was absolutely fantastic

Amber H was absolutely fantastic. Extremely informative and made me feel very much at ease throughout each stage of the medical. She explained everything so clearly and was so kind and smiley. A fantastic experience for what can be a daunting time. Thanks for all you help Amber.

Arran.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

What a great person Alex is

I’ve had multiple medicals with medical express and I can say this most recent medical was the best one yet, Alex at Milton Keynes was so down to earth and very inviting. I hope to have Alex again next time I attend the centre

14 May 2026
Unprompted review

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