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Express Medicals Plc Reviews 

2,874
•
TrustScore 5 out of 5

4.9

Occupational Health Service
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Review summary

Created with AI, based on recent reviews

Evaluating 823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and welcoming attitude, which helps put people at ease. Many people highlight the efficient and smooth service, often noting how quickly procedures are completed. Reviewers frequently mention the detailed explanations provided by staff, ensuring a clear understanding of each step and a stress-free experience. This comprehensive approach, combined with the caring and knowledgeable demeanor of the team, contributes to a highly positive overall impression.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, friendliness,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting a fantastic, smooth,... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, helpfulness, and... See more

Location

Customers had ambiguous experiences with location, with many finding the venue easy to locate and accessible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

Rated 5 out of 5 stars

I saw Sue in Cardiff who was so nice and down to earth and made the whole experience very pleasant. Sue has a fantastic calming persona which helped with the stress of getting through the medical ex... See more

Rated 5 out of 5 stars

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more

Rated 5 out of 5 stars

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more

Company details

  1. Occupational Health Service
  2. Drug Testing Service
  3. Mental Health Service
  4. Occupational Medical Physician
  5. Occupational Safety and Health
  6. Physician Referral Service

About Express Medicals Plc

Written by the company

Express Medicals logo

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Occupational Health
Drug & Alcohol services
Workplace wellness

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4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(2,874)

824 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Laura Newcastle clinic star

Had a medical with Laura at the Newcastle clinic and thanks to her professionalism and friendly nature it was a smooth and pleasant experience. The venue is easy to get to by public transport for non drivers such as myself.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Fast and in depth, Amber H was very professional and thorough. Give a clear comentary and updates throughout. Thumbs up.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Meet Elanor today at the Southampton…

Meet Elanor today at the Southampton branch for my rail medical, great welcome very friendly and put at ease, everything was explained, she a breath of fresh air some kind and considerate lady, many thanks. first rate experence.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

The staff was very welcoming and…

The staff was very welcoming and friendly. In particular Marina who came across very competent, friendly, and pleasant. She instantly made me feel at ease and made the whole experience very smooth and enjoyable. She needs to go see the pyramids though😉

24 June 2026
Unprompted review

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