Express bike insurance Reviews 

3,909
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,360 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate and makes purchasing insurance straightforward. Consumers consistently appreciate the competitive prices, great quotes, and valuable European cover included as standard. People often highlight the friendly, polite, and helpful staff who make the whole process smooth and stress-free. Though some customers noted positive experiences overall, a few reviewers were dissatisfied with expensive price increases when attempting to change their policy or renew. Additionally, some people felt that certain service interactions could occasionally become frustrating, difficult, or unclear during specific requests.

What people talk about most

Price

Users describe satisfaction with price, highlighting very competitive and well-priced quotes compared to... See more

User experience

Reviewers highlight positive aspects of user_experience, frequently noting how simple, straightforward, and... See more

Service

Clients share positive opinions on service, highlighting fast, friendly, and efficient experiences with... See more

Staff

People report positive experiences with staff, praising them for being extremely helpful, polite, and... See more

Website

Consumers find website to be positive, highlighting the competitive pricing and straight forward online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy process to renew. Thankfully renewal came in just as I started to look elsewhere. If any later I would probably have gone elsewhere but, as it was, the renewal price dropped significantly fr... See more

Company replied

Rated 5 out of 5 stars

Excellent price, been insured with express previous years. Never had an issue but also never needed to claim. Great that you get european cover included

Company replied

Rated 5 out of 5 stars

Quick to get through on the phone ( a tad annoying after listening to all the pre recorded verbiage, you get transferred to Carole Nash and have to listen to it all again. However then all went well,... See more

Company replied

Rated 5 out of 5 stars

The agent Michelle was very helpful in all aspects and steered me through the whole procedure with the minimum of fuss.I got a great deal including European breakdown recovery way cheaper than any ot... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Motorcycle Insurance Agency

Written by the company

At Express Insurance services, we’re avid biking enthusiasts like you. We know that your bike needs specialist cover. And it’s that knowledge that has made us one of the UK’s established bike insurance policy providers. It doesn’t matter whether you use your bike to commute to work, relax at the weekend or get into some serious off-road action – we’ll help you get the right insurance to suit your needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.6

All reviews

(3,909)

1,309 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy online application for insurance…

Easy online application for insurance and documents were ready to print in less than an hour

6 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for your kind feedback!

We're delighted to hear that you found our online application easy to use and that your documents were ready to print so quickly. We strive to make insurance simple and convenient for our customers.

If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards

Chelsea @ Express Insurance Services

Rated 5 out of 5 stars

No problems good quick price and service

No problems good quick price and service

10 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for your kind feedback! We're delighted to hear you found our price and service quick and satisfactory. If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ Express Insurance Services

Rated 5 out of 5 stars

Great service

10 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you so much for your kind words. We're delighted to hear you had a great experience. Should you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars

Everything was done efficiently for me.

Everything was done efficiently for me.

4 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thanks so much for your feedback! We're glad to hear that the process was smooth and efficient for you. If there's anything else you need or any questions you have, feel free to get in touch.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars

Excellent.

Excellent. Very easy to arrange insurance and to renew. Good competitive prices and levels of cover.

8 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you so much for your kind words! We're delighted to hear that you found arranging and renewing your insurance with us easy, and that you are happy with our competitive prices and coverage options.

If you ever need any assistance or have questions, please don't hesitate to reach out.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars

Best price

Best price, easy to use, no issues at all 😃

25 February 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for your kind words! We're delighted to hear that you had a smooth experience and found our prices unbeatable. It means a lot to us.

If you need any help or have questions in the future, please feel free to get in touch.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars

Very easy renewal process

Very easy process to renew. Thankfully renewal came in just as I started to look elsewhere. If any later I would probably have gone elsewhere but, as it was, the renewal price dropped significantly from the previous year and was also a lot cheaper than the next cheapest I had found.

9 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for sharing your experience with us. We're delighted to hear that the renewal process was easy for you and that the timing worked out well. It's great to know that we could offer you a competitive price and keep your business.

If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars

Great Deal

Great Deal, price comparative but all the extras included as standard make it a great buy!

10 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you so much for your wonderful feedback! We're delighted to hear that you found our deal to be great value and that the included extras made the experience even better.

If you have any further questions or need assistance, feel free to reach out to us.

Kind regards,

Darren @ Express Insurance Services

Rated 3 out of 5 stars

Good price and staff where very…

Good price and staff where very helpful. Quick and easy to use the site👍

3 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you very much for your kind words and positive feedback! We're delighted to hear that you found our prices good and that our staff were helpful. We're also glad the site was quick and easy to use for you.

If you ever need any further assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars

It's was very easy for me and so helpful

I'm very happy with Express

10 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for taking the time to provide a review and for rating us a 5* company.

If you have any questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars

Motorcycle insurance

This company has given me good choice and very competitive insurance quotes friendly and helpful staff saving me money as well ! Look forward to using them for any future insurance needs.

10 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you so much for your kind words and positive feedback! We're delighted to hear that you found our insurance options competitive and our staff friendly and helpful. It's great to know we've been able to save you money, and we look forward to assisting you with any future insurance needs.

Kind regards,

Darren @ Express Insurance Services

Rated 4 out of 5 stars

Got the right cover at a fair price

Got the right cover at a fair price. Policy details clearly explained. All went as one would expect. Pleased with the service.

2 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you so much for your positive feedback! We're delighted to hear that you found the right cover at a fair price and that the policy details were clearly explained. It's great to know everything went smoothly and met your expectations.

If you need any further assistance regarding your policy, please don’t hesitate to reach out.

Kind regards,

Darren @ Express Insurance Services

Rated 4 out of 5 stars

Signed up again

After getting a shock for renewal price and then agreeing a far better renewal price.

5 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for sharing your feedback. We understand that you were initially surprised by the renewal price but are pleased that we could agree on a much better renewal offer. We always aim to provide competitive pricing and excellent service for our customers, so it's great to hear we were able to meet your expectations.

If you have any further questions or need any assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars

It was so easy to do and prices were…

It was so easy to do and prices were very reasonable

2 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you so much for your kind words! We're delighted to hear that you found the process easy and our prices reasonable. If you ever need any assistance or have questions in the future, please don't hesitate to reach out.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars

Helpful company

Helpful company, easy to deal with.

6 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for taking the time to share your positive experience. We're delighted to hear that you found our company helpful and the process easy to deal with.

If you have any further questions or need assistance in the future, please don't hesitate to get in touch.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars

Very nice and quick

Very nice and quick. Quote. Very impress

7 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you so much for your kind words! We're delighted to hear that you found the quote quick and impressive.

If you need any further assistance or have any questions, please don't hesitate to reach out.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars

Was very easy to look what i was…

Was very easy to look what i was looking for

4 June 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for your kind feedback. We're glad to hear that you found it very easy to find what you were looking for. If you have any further questions or need assistance, please don’t hesitate to reach out.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars

Excellent helpful only wish all call…

Excellent helpful only wish all call centre workers could have lessons from the girls who work for express insurance company thanks graham

31 May 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for your positive feedback! I'm glad to hear that you received excellent support from the team . We always aim to provide the best service to our customers, and it's great to know when it's appreciated.

If there’s anything else I can assist you with, please feel free to get in touch.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars
Express bike insurance logo

Reply from Express bike insurance

Thank you for your kind comments about our staff. We're pleased to hear you found them friendly and helpful.

If there is anything else we can assist you with regarding your policy, please feel free to get in touch.

Kind regards,

Darren @ Express Insurance Services

Rated 5 out of 5 stars

Exellant

Perfect in all ways

30 May 2026
Express bike insurance logo

Reply from Express bike insurance

Thank you for your wonderful feedback! We're thrilled to know you had a perfect experience with us. Your satisfaction means a lot to the team.

If you need any assistance in the future, feel free to get in touch.

Kind regards,

Darren @ Express Insurance Services

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