Experience It Now Travel Reviews 88

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional, friendly demeanor, making the holiday booking process smooth and enjoyable. Many appreciate the personalized approach, with employees taking the time to understand their needs and going above and beyond to find suitable options, whether for city breaks, cruises, or family holidays. Reviewers frequently highlight the efficiency and ease of the booking process, noting that the staff handles all details, including documentation and transfers, which simplifies planning. The service is often described as outstanding, with quick responses and a calm, welcoming atmosphere in the branches. People also value the staff's knowledge and their ability to secure great deals and ideal locations, leading to memorable holiday experiences.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, helpfulness,... See more

Holidays

Consumers find holidays to be positive, often praising the helpful and friendly staff who go above and beyond... See more

Booking process

Customers consistently report positive experiences with the booking process. Many reviewers highlight the... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the helpfulness and efficiency... See more

Location

Customers consistently note positive experiences with location. Reviewers appreciate the convenience of local... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We popped into the Langney, Eastbourne branch to get advice for a city break to Porto to celebrate our son's 21st Birthday. Tracey made us feel welcome and spent a lot of time with us asking our req... See more

Rated 5 out of 5 stars

Could not fault chloes service at the peacehaven branch. She was extremely patient, nothing was too much trouble. She provided an absolute 1st class ****service, took all the hassle out of my hands... See more

Rated 5 out of 5 stars

First time we have used Experience it now travel agent in Seaford. Extremely welcoming, helpful and went beyond to find us the specific holiday we wanted. We booked 2 holidays and planning another wi... See more

Rated 5 out of 5 stars

Amazing support to book our family-moon to disneyland paris. With planning a wedding I really didn't have the energy to plan a honeymoon too. Jasmin took it all over and I didn't lift a finger... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Travel Aggregator

Written by the company

Book your holiday with Experience It Now Travel, your trusted independent travel agency situated in East Sussex. Operating across four convenient locations in Peacehaven, Newhaven, Seaford, and Eastbourne. Partnering with the biggest brands such as easyJet, TUI, Jet2, MSC, Royal Caribbean, and many others. Let us find your dream holiday, offering you unmatched experiences and lasting memories. Your journey begins right here!


Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

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Rated 5 out of 5 stars

A splendid Travel Agency

I have been using the Seaford branch of this company for several years now and have always been treated with the utmost courtesy. All the staff are very friendly and helpful and will go out of their way to accomodate your holiday booking. They also undertake any documentation required for the holiday which I find very helpful. I would certainly recommend them to anyone considering booking a holiday.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

With all U A E holidays in March…

With all U A E holidays in March cancelled as a result of the middle east war we had to act quickly in order to re book our special holiday for Pamela's 80th in April
We decided on Agadir Marocco so gave new dates and 5 hotels to Seaford Experience It Now Travel to do further research
Julie Kim and Nikki produced answers speedily and we all made adjustments and compromises and booked our 2nd choice hotel the Riu Palace with sociable flight timings so we are absolutely delighted to be celebrating Pamela's birthday in Agadir in April
As seats on aircraft were at a premium as you can imagine we were pleased with the speedy helpful response and friendliness shown to us in confirming this booking quickly
Many Thanks John and Pamela

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and prompt advice and suggestions

Our consultant ( Renae ) was always very helpful, supportive and prompt in responding to our questions and in endeavouring to find us exactly the right sort of accommodation and location.
She was also very patient and understanding in respect of our tweaks to itinerary and timings etc.over a period of time in finding the right holiday for us . Holiday isn’t until May but experience of booking/choosing has been excellent.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

5 stars for Chloe and her team.

We have booked 3 holidays now through Chloe.
She is always friendly and professional.
She listens to what we need for our family and goes out of her way to make sure she gets the booking right,
Thank you Chloe and your team.
We will be back again.
We are looking forward to our next holiday in September.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Went above and beyond to find us a great deal for a holiday in Eygpt. They are always on hand to answer questions and make sure our travel requirements are always met.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Chloe and Katie could not have done more to ensure that our holiday booking went smoothly. This is the 2nd holiday booked through the Peacehaven branch and we have been more than satisfied on both counts

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Chloe was extremely helpful

Chloe was extremely helpful, going the extra mile to get us a great deal. she spoke to the operator and explained that we had been promised some money off due to the ship being damaged in severe weather. the time period for this had expired but she negotiated some additional on board spend for us

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Chloe gave 1st class service

Could not fault chloes service at the peacehaven branch. She was extremely patient, nothing was too much trouble. She provided an absolute 1st class ****service, took all the hassle out of my hands that comes with booking a holiday and made it simple and easy! Chloe was friendly and would absolutely recommend Chloe at the peacehaven branch to anyone. Will definitely go back to see her when booking my next adventure

20 February 2026
Unprompted review
Rated 5 out of 5 stars

We have now booked 4 holidays at the…

We have now booked 4 holidays at the Langley branch. Tracey and Hannah are always extremely helpful and go above and beyond to help us. We love personal approach and would rather deal with people face to face
Would highly recommend Experience Now Travel

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Peacehaven Brsnch

Would never go anywhere else but the Peacehaven branch the girls are fantastic and offer unrivalled service would score a 20 if it let me

17 January 2026
Unprompted review
Rated 5 out of 5 stars

We always book our holidays and mini…

We always book our holidays and mini breaks at the Langney branch. Tracey couldn't be more helpful and always goes out of her way to get us what we want (even though we often leave it until the last minute!!). There is always such a calm and friendly atmosphere and we couldn't recommend it enough. Thank you for everything!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Amazing staff. They listen to you requirements and deal in a very professional way. Will always use this company for any future holidays. Highly recommend them.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Went in to Langney branch and booked…

Went in to Langney branch and booked our first ever cruise. Alison couldn’t have been more helpful, she explained everything we needed to know and reassured us that she would be available to help at any time until our cruise. Thank you so much.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

We popped into the Langney, Eastbourne branch to get advice for a city break to Porto to celebrate our son's 21st Birthday. Tracey made us feel welcome and spent a lot of time with us asking our requirements and searching and going through various options. We never felt rushed.
We chose a hotel and Tracey developed a package for us including private transfers.
A great service, which resulted in a great holiday :-)

21 October 2025
Unprompted review

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