I am old and find all this confessing. Your AI was helpful but quit before I was through . Still not sure if I actually have tickets. But I feel sure when I show my emails some one at OsF will be abl... See more
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Review summary
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Couldn't see which seats in the section and row. Difficult to figure out how to save my tickets for retrieval at the venue.
I'd like to see my tickets and get them from the confirmation page.
This dynamic pricing or whatever it’s called has to stop, at least the resale is being managed well and resale isn’t crazy priced.
Company details
About Event Tickets Center
Written by the company
Experience is everything.
At Event Tickets Center, we believe that buying tickets should be simple, so we streamlined the online buying process by creating a user-friendly platform to browse millions of tickets to thousands of national and local events.
We use industry-standard technology to keep your information secure, and all purchases are backed by our 100% Guarantee, so you can shop with peace of mind, too.
From sports fanatics to music lovers and theater enthusiasts, Event Tickets Center connects audiences nationwide with the tickets they need to create memories that will last a lifetime.
Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.
Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.
Event Tickets Center - Connecting You with the Tickets You Need
Written by the company
- Event Tickets Center provides a secure and convenient place to connect fans with the tickets they need. Driven by a shared love of concerts and live events, the team at Event Tickets Center works together to deliver a seamless and user-friendly online experience, helping customers find the tickets they need to create experiences and memories that last a lifetime.
Event Tickets Center 100% Guarantee
All orders are backed by our 100% guarantee
You will receive a 100% refund for your tickets if: Your order was accepted but not delivered by the seller, your order was accepted but not delivered in time for the event, your tickets were not valid for entry (1), or your event is cancelled and is not rescheduled (2). Notes:
(1) Verified proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verified proof.
(2) 100% refund for a cancelled event does not include shipping.
Shop for tickets on EventTicketsCenter.com with the comfort of knowing that your purchase is covered by our 100% guarantee.
Contact info
3.1
Average
64K reviews
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Reply from Event Tickets Center
Hello MBH!
Thanks for the review and have a blast at your event!
My mobile tickets were not received
My mobile tickets were not received, and I was notified (after I contacted you) the morning of my event that the tickets could not be sent. Very disappointing!
I believe I should have been notified much sooner.
13 September 2026
Reply from Event Tickets Center
Hello Tina!
We're sorry to hear about your order not being fulfilled. As a live secondary ticket resale marketplace, orders placed on our platform are fulfilled by registered seller partners. While sellers work diligently to fulfill every order, unexpected inventory shortages or venue allocation issues can occasionally prevent an order from being completed. In this case, once the deadline for the seller to provide the tickets had passed, our support team attempted to source alternative tickets from a different seller for your event as a replacement but unfortunately none were available. Once no alternative tickets were found the order was immediately processed for a full refund as per our 100% Buyer Guarantee. We are sincerely sorry for the inconvenience.
The ease of ordering and a quick…
The ease of ordering and a quick transfer to my account!
14 September 2026
Reply from Event Tickets Center
Hello Russell!
Happy to hear it! Thanks for taking the time to leave a review and we hope you have a great time at your event!
Reply from Event Tickets Center
Hello Karista!
Thanks for the review and hope you have a great event!
Reply from Event Tickets Center
Hello Christian!
We love to hear it! Thank you for the review and have a fantastic time at your event!
Reply from Event Tickets Center
Hi Beena!
Thanks for the review! We appreciate it and hope your show is a blast!
You’re selling “seats” for the Luke…
You’re selling “seats” for the Luke Bryan concert that are standing room only- that is false advertising and fraud. You have been reported to the BBB.
14 September 2026
Reply from Event Tickets Center
Hello Alisha!
We're sorry to hear there was confusion around your order. However, the purchased tickets had the seller's notes stating "Standing Room Only. Tickets will be ready for delivery Dec 04, 2026." visible on the listing page as well as during checkout. If you are unable to use the tickets you purchased you are able to resell these tickets personally if you would prefer. If you have any questions please feel free to let us know at customersupport@eventicketscenter.com.
Disguised as event venue ticket saler.
Disguised as event venue ticket saler.
I paid way more and got crappier seats than if I could have bought them direct from the venue.
Very upsetting that you get away with this.
9 September 2026
Reply from Event Tickets Center
Hello Dawn!
We're sorry to hear your experience was not a positive one. However, for clarity, our being a resale marketplace and not a venue or official box office is clearly stated at the top of our site and throughout the checkout process. We make no attempt to mimic any other entity or position ourselves as a primary ticketing agency.
Reply from Event Tickets Center
Hi Deb!
That's what we like to hear! Thanks for reviewing and have a wonderful time at your event!
I didn’t receive my tickets
I didn’t receive my tickets and after emailing the company explaining that I haven’t received my tickets, they just say “we sent them. Re-check your inbox!” THEY ARE NOT THERE. WHERE ARE MY $200 a PIECE TICKETS!?
12 September 2026
Reply from Event Tickets Center
Hi Kay!
Reviewing the details on your order we can see the tickets were transferred to you on 9/13. If you are having difficulty accessing these tickets please reach out to our support team at customersupport@eventticketscenter.com. They are available daily from 10:00 AM to 9:00 PM EST and will be happy to help.
I'd rather be able to see where my…
I'd rather be able to see where my tickets are vs you selecting them & not showing them
14 September 2026
Reply from Event Tickets Center
Hi Dawn!
Thanks for taking the time to leave a review! As a resale marketplace, our site features interactive venue charts on our event pages so fans can choose their preferred sections and rows. While section and row selections are made directly by the customer, exact seat numbers are often kept confidential by our registered sellers prior to transfer to protect listing privacy and inventory management as tickets may be coming from a season ticket holder or dues-paying member of the venue.
Hope you have a great time at your event!
First of all this is my first time to…
First of all this is my first time to use mobile tickets and I'm pretty dumb in this category. The person helping me wasn't clear on how I get my tickets on the phone and how to show them to the gate agent.
14 September 2026
Reply from Event Tickets Center
Hi Stephen!
Thank you for reviewing! If you would like assistance feel free to email customersupport@eventticketscenter.com with your order information. They will be able to provide written instructions if you would find that more useful. We hope you have a great time at your event!
I should have investigated more
I should have investigated more. I thought event tickets was the primary seller. Paid 20 dollars more than I needed to.
11 September 2026
Reply from Event Tickets Center
Hello Andrew!
We're sorry to hear there was confusion around your purchase. We can confirm our status as a resale market place is listed at the top of our site as well as during checkout. If you have any questions regarding your tickets please feel free to reach out to our support team at customersupport@eventticketscenter.com.
Everything worked smoothly for the…
Everything worked smoothly for the account set up and ticket transfer
14 September 2026
Reply from Event Tickets Center
Hi Dick!
Happy to hear it was an easy experience. Thank you for the kind words and have a great event!
UNC Football
14 September 2026
Reply from Event Tickets Center
Hello Mitchell!
We're sorry to hear there were issues with your ticket transfer. Looking at the notes on your order it looks like the seller provided an updated transfer URL yesterday evening, 9/14. If you are still having issues accessing these tickets please let our support team know at (855) 261-6909.
Lost my tickets, refunded only when bank forced them to.
Day before a concert I was supposed to go to, I saw that my tickets were nowhere to be found. After 6-7 calls that each lasted anywhere from 20-45 minutes, I was told there was nothing that could be done as my tickets had been claimed - but no one could tell me how or by who. I told them that if I am not able to go to a concert I paid for, I will absolutely need a refund. They told me it was not possible to refund the full amount. I filed a dispute with my bank and as soon as my bank reached out to ETC, I was issued a full refund. Ludicrous that it required me reaching out to my bank in order to get what I was owed.
Only leaving 2 stars instead of 1 because the associates that helped me over the phone were kind and understood my upset/frustration.
13 September 2026
Reply from Event Tickets Center
Hello Parmida!
We're sorry to hear there were issues with your order. Looking at the notes from Support we would be happy to provide some additional context for clarity. The order was refunded under our 100% Buyer Guarantee due to the seller being unable to provide a valid proof of transfer for your tickets after they were listed as claimed. Once the deadline provided was passed without this requested documentation, the order was considered unfulfilled and approved for a refund immediately under said policy. We're sorry for any inconvenience due to these issues.
Reply from Event Tickets Center
Hi Angela!
Thanks for leaving a review! Hope you have a great time at your event!
Once I got the hang of it very simple…
Once I got the hang of it very simple and quick.
Would use again.
14 September 2026
Reply from Event Tickets Center
Hi Thomas!
Thank you for reviewing! We hope to see you for your next event!
way too complicated to get ahold of my…
way too complicated to get ahold of my ticket
makes me regret buying the ticket, will never do it again, rather stay home
13 September 2026
Reply from Event Tickets Center
Hello Thomas!
We're sorry to hear you found the experience frustrating. If you need assistance with your transferred ticket or have any questions regarding your purchase please feel free to let our support team know. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.
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