Event Tickets Center Reviews 

63,885
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 4,833 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the digital platform is very easy to navigate, making the overall process of purchasing event tickets a truly straightforward experience. Many consumers also appreciate receiving their admission documents quickly and finding the online tools simple to use for their daily needs. Some people were dissatisfied with unexpectedly high ticket prices and the inability to clearly see specific seat locations prior to completing a purchase. Reviewers additionally noted frustrating difficulties regarding order management, such as delayed ticket transfers and complications when attempting to secure adjacent seating.

What people talk about most

Order

People report negative experiences with order processes, highlighting significant frustration with missing or... See more

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the website user-friendly,... See more

Website

Reviewers mention negative feedback about the website, frequently describing the platform as overpriced and... See more

Price

Clients share negative opinions on price, reporting that tickets are sold significantly higher than standard... See more

Service

Customers consistently note ambiguous experiences with service, reflecting a wide range of opinions. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am old and find all this confessing. Your AI was helpful but quit before I was through . Still not sure if I actually have tickets. But I feel sure when I show my emails some one at OsF will be abl... See more

Company replied

Rated 3 out of 5 stars

Couldn't see which seats in the section and row. Difficult to figure out how to save my tickets for retrieval at the venue.

Rated 4 out of 5 stars

This dynamic pricing or whatever it’s called has to stop, at least the resale is being managed well and resale isn’t crazy priced.


Company details

  1. Event Ticket Seller

About Event Tickets Center

Written by the company

Experience is everything.

At Event Tickets Center, we believe that buying tickets should be simple, so we streamlined the online buying process by creating a user-friendly platform to browse millions of tickets to thousands of national and local events.

We use industry-standard technology to keep your information secure, and all purchases are backed by our 100% Guarantee, so you can shop with peace of mind, too.

From sports fanatics to music lovers and theater enthusiasts, Event Tickets Center connects audiences nationwide with the tickets they need to create memories that will last a lifetime.

Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center - Connecting You with the Tickets You Need

Written by the company

Event Tickets Center provides a secure and convenient place to connect fans with the tickets they need. Driven by a shared love of concerts and live events, the team at Event Tickets Center works together to deliver a seamless and user-friendly online experience, helping customers find the tickets they need to create experiences and memories that last a lifetime.

Event Tickets Center 100% Guarantee

All orders are backed by our 100% guarantee

You will receive a 100% refund for your tickets if: Your order was accepted but not delivered by the seller, your order was accepted but not delivered in time for the event, your tickets were not valid for entry (1), or your event is cancelled and is not rescheduled (2). Notes: (1) Verified proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verified proof. (2) 100% refund for a cancelled event does not include shipping. Shop for tickets on EventTicketsCenter.com with the comfort of knowing that your purchase is covered by our 100% guarantee.

Contact info

3.1

Average

TrustScore 3 out of 5

64K reviews

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3.1

All reviews

(63,885)

4,782 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy

Easy to do and good maps.

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Alfred!

We appreciate the review and glad to hear it was a good experience. Have a wonderful show!

Rated 1 out of 5 stars

Scammers

It is nearly impossible to reach someone when needed - LONG wait times.

Classic “bait and switch”- I purchased tickets for over 500$ in an Orchestra setting and was assigned - weeks later - way up in the balcony, at at cost of >100$ per ticket.

I will never use this service again. Ever.

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello LRB!

As a resale marketplace, our site provides a platform to connect fans with registered ticket brokers who list their own inventory. While these third party brokers do their best to fulfill every commitment there are occasionally issues that arise that prevent an order from being completed. In these scenarios our support team will attempt to source alternative seating from a separate seller to offer as a replacement. If this is not accepted then the order is refunded in full as per our 100% Buyer Guarantee.

Rated 2 out of 5 stars

So expensive

So expensive. After purchansing my tickets with you, I found tickets way cheaper somewhere else. Terrible. I spent nearly $500 with you and I found them at $200. What a rip off.

This is my update after you responded since you have no response bottom:
I appreciate the canned response, but justifying a $300 markup over other platforms simply because you're a 'resale marketplace' doesn't make it fair to the consumer. Stating this status in fine print doesn't equal true transparency. I know my money is gone, but I strongly advise anyone reading this to shop around first—you can get the exact same seats elsewhere for less than half the price.

13 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Ron!

As a live secondary ticket resale marketplace, prices are established independently by verified third-party sellers based on real-time market demand, which means prices can fluctuate and may be above or below original face value. To ensure complete transparency, our secondary marketplace status is displayed throughout our site, and we utilize all-in pricing so the ticket price shown on our listing map already includes all required service and delivery fees upfront before checkout. Because inventory is live and tied to independent seller listings, all sales are final once an order is confirmed.

Rated 1 out of 5 stars

E tickets not received

E tickets not received

14 September 2026
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Reply from Event Tickets Center

Hello Dio!

If you are having issues claiming your transferred tickets please reach out to our support team for assistance. They will be happy to help and can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.

Rated 5 out of 5 stars

Simple to follow instructions and…

Simple to follow instructions and tickets were sent to my email immediately.

13 September 2026
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Reply from Event Tickets Center

Hello Amy!

Thank you for taking the time to review. We hope you have a blast at your event!

Rated 4 out of 5 stars

It wasn't as bad as I imagined

It wasn't as bad as I imagined. I was able to find my ticket through the venue and was able to print it. I was pleased with that transfer.

11 September 2026
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Reply from Event Tickets Center

Hi Robert!

Thank you for using our platform! We appreciate the review and hope you have a great time at your event.

Rated 1 out of 5 stars

I found the same exact tickets multiple…

I found the same exact tickets multiple places for half the price

13 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

HI Lauren!

As a live secondary ticket marketplace, Event Tickets Center does not dictate listed prices. Ticket prices are set directly by our verified seller partners from their own inventories and based on live market demand, which means they can often be listed above or below their original face value. Because the secondary market fluctuates continuously, pricing can vary across different platforms at any given time.

We always want our buyers to make fully informed decisions. To ensure transparency, our status as a resale marketplace is clearly disclosed at the top of every page on our site and throughout the checkout process. We also display all-in pricing, meaning the initial price you see on the listing page already includes all required service and delivery fees upfront before you complete your final, confirmed purchase.

Rated 1 out of 5 stars

Booking process is complicated and lack…

Booking process is complicated and lack transparency. In a venue in Laval, qc, prices are in CAD and then when it's time to pay it's redirected on your website without any mention that the prices are in USD. And no recap before paying, which is a big lack of transparency.
Also, i would love to recieve the tickets with the confirmation, the day of the purchase, not the day before the show with 23 steps to log in.

12 September 2026
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Reply from Event Tickets Center

Hello Josianne!

As a live secondary ticket marketplace, all transactions on our site are processed in United States Dollars (USD). To help buyers make fully informed decisions before completing a transaction, currency notices are displayed above the seat map when choosing tickets and on the checkout page prior to placing an order.

As for the delivery method, unfortunately the series of steps to access the transferred tickets are not decided or controlled by Event Tickets Center. These requirements are set by the venue and/or event promoter and required to gain access to the event.

Rated 1 out of 5 stars

Did not receive tickets

I am 78. Your site did not send me my tickets for Jay Leno this Friday after I paid. All attempts at contact have been with an automated system. Seems like deceptive and fraudulent.
If you are for real, please help.
Tom Keefe
502 418 2242

22 August 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Tom!

We're sorry you're having difficulty with your purchase. Currently, we do not see your provided email in the support team's queue. Please check and make sure you are reaching out to the correct support team contact for assistance. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.

Rated 5 out of 5 stars

Trying to find the tickets

I can’t find my tickets

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Christopher!

If you haven't already done so please reach out to our support team. They would be happy to assist you with locating and claiming your transferred tickets. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.

Rated 5 out of 5 stars

It was easy to use

It was easy to use. Thank you so much.

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Izzy!

Thank YOU! We appreciate the review and hope you have a wonderful time at your event!

Rated 5 out of 5 stars

Concert

Very nice experience, great customer service.

13 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Lawana!

We love hearing praise for our support team! Thank you for the kind words and we hope you have a great show!

Rated 5 out of 5 stars

Tickets

Very simple steps! 😃

12 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Clara!

Thank you for the review! We appreciate it and hope you have a great time at your event!

Rated 1 out of 5 stars

Scam

Scam. I ordered tickets on Friday. Received an immediate response, but no tickets. After numerous texts asking where my tickets were, the order was filled at 3:53 on Sunday, almost an hour into the sporting event.

12 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Andy!

As a secondary ticket resale marketplace, listings on Event Tickets Center are fulfilled by our verified seller partners. While ticket transfer times can vary depending on when seller inventory becomes available from the venue, our 100% Buyer Guarantee is built to ensure you receive valid tickets in time to attend your event or a full refund.

Rated 1 out of 5 stars

Still don't have my ticket...Tickmaster…

Still don't have my ticket...Tickmaster is saying something went wrong...

14 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Mark!

We're sorry to hear the Ticketmaster app is showing an error. Unfortunately we do not have the ability to provide technical support for their app. Please reach out to Ticketmaster support directly for assistance:

https://www.ticketmaster.com/h/contact-form.html

Rated 1 out of 5 stars

why does ticket say $50 when i was…

why does ticket say $50 when i was charged over $100 each?

13 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Dawn!

As a resale marketplace, ticket listings on our platform are provided by verified seller partners who set prices based on real-time market demand and may be higher or lower than the original face value printed on the physical ticket. The total amount paid reflects the seller's listing price plus standard service and delivery fees required to fulfill the order.

To ensure transparency, our status as a secondary marketplace along with itemized pricing and fee breakdowns are displayed upfront on the map display and prior to checkout so buyers can make fully informed decisions.

Rated 1 out of 5 stars

This is a 3rd party seller which is…

This is a 3rd party seller which is fraudulently portrayed.

13 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Joan!

Event Tickets Center is a live secondary ticket marketplace that connects fans with verified seller partners. To ensure complete transparency, our identity as a secondary ticket resale marketplace is clearly disclosed at the top of every page on our website, as well as throughout the checkout process before any transaction is completed.

Rated 1 out of 5 stars

The tickets I bought were a scalper……

The tickets I bought were a scalper… realized they are literally half the cost on Ticketmaster…!

13 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Ashley!

Event Tickets Center is a live secondary ticket resale marketplace, not a primary box office. Ticket prices on our platform are set independently by verified seller partners based on real-time market demand, which means listings can be priced above or below the original face value.

To ensure complete transparency, our status as a resale marketplace is prominently disclosed across our website, including at the top of every page and throughout the checkout process. We also utilize all-in pricing, displaying all required service and delivery fees upfront on the listing map so buyers can make fully informed decisions before buying. Because live event tickets represent unique inventory, all sales are final once confirmed.

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