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Rated 1 out of 5 stars

Ordered a revolve 360 car seat that does not fit. Evenflo requires calling to request a return; however, there the call center /chat is closed/not accepting calls/chats despite the fact their hours ar... See more

Rated 1 out of 5 stars

If you want to be able to easily return something, don’t purchase a product directly from evenflo.com. It says you need to contact them for returns instructions but then their call line is always clos... See more

Rated 1 out of 5 stars

I ordered two products to replace on the exosaucer. The light bar did not work upon arrival. I didnt even bother returning because the first time there was a mailing issue. everything else we own is F... See more

Rated 1 out of 5 stars

Garbage customer service, car seat absolute garbage. My 30 month old can slide her chest clip down an get her arm out. I have tried multiple tips, tricks, talk to many moms on different support groups... See more

Company details

  1. Home & Garden

Information provided by various external sources

For nearly 100 years it has been Evenflo’s mission to find and provide to you products that help you throughout your journey as a parent.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

225 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They used FedEx to deliver my package

They used FedEx to deliver my package. It took days of me calling and complaining to FedEx before I finally got my package. I tried to call Evenflo to let them know what was going on and to see if they could call FedEx and help me. Evenflo was of no help. They didn't even offer to replace the package or give me my money back. They told me that I would just have to keep getting in touch with FedEx. When I finally received my package the outside bag looked as if someone opened it and resealed it and the box inside was all ripped up. I will never order from Evenflo again.

10 May 2018
Unprompted review
Rated 5 out of 5 stars

Car seat cover

We had a car seat cover rip after one washing. I called in & they replaced it with no issues at all! Thank you!

10 May 2018
Unprompted review
Rated 5 out of 5 stars

Great

Great! Shipped fast and easy to assemble! Love my new double stroller!!

10 May 2018
Unprompted review
Rated 5 out of 5 stars

The most amazing practical and fair prices brand

I started with my 1st evenflo
with my 1st baby and ever since I am trusting the product and everything I have for both of my in babies are from the evenflo brand it's manufactured in the US it's always up to the highest standards and is always a fair fair price

10 May 2018
Unprompted review
Rated 4 out of 5 stars

Parallel Tandem Stroller

Parallel Tandem Stroller
I really like the stroller. It is compact & lightweight compared to other double strollers. I would like more space capacity to put the kid's stuff. Shipping was fast and customer service were helpful & professional.

10 May 2018
Unprompted review
Rated 5 out of 5 stars

Great stroller

Fast shipping, great price. Love this double stroller. Have a single one and it gets stuck a lot, but this one move very smoothly.

10 May 2018
Unprompted review

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