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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often finding exactly what they need, even for older or hard-to-find items. People frequently mention the fast delivery and fair pricing, appreciating the quality of the items received. However, some customers also noted issues with their orders, including delays in shipping or receiving incorrect parts. There were also instances where ordered items were out of stock or discontinued, leading to cancellations and refunds.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praised the availability of hard-to-find... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and speedy shipping,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise fast service,... See more

Price

People report positive experiences with price. Many customers found prices to be great, fair, and often the... See more

Quality

Clients share positive opinions on quality, particularly regarding replacement parts. Many reviewers are very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately, the Miele Classic C1 Pure Suction Canister Vacuum model did not work on my carpets. I was disappointed!! Before ordering, I did call and asked few questions, including if that model ha... See more

Rated 5 out of 5 stars

We have a very old Electrolux Canister Vacuum that we have been using for about 40 years. About 2 decades ago, I discovered the evacuumstore and I've been impressed with their availability of filters,... See more

Rated 5 out of 5 stars

I took my Miele vacuum to be repaired as I had lost suction via the hose.No charge for a diagnosis via my local vacuum store but the hose replacement needed to be ordered and the price was going to be... See more

Rated 5 out of 5 stars

First time Customer. Explained my issues with my purchase. Just had to send a few pictures. Plus a few emails. Before I knew it the owner had refunded me money. Great experience for being optimistic a... See more


4.2

Great

TrustScore 4 out of 5

560 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

I still haven’t received the vacuum…

I still haven’t received the vacuum hose so it’s hard to give an honest review. It was very easy to order, BUT no easy way to find out delivery dates without getting a separate App. Other companies are much more upfront about delivery expectations.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

I took my Miele vacuum to be repaired…

I took my Miele vacuum to be repaired as I had lost suction via the hose.No charge for a diagnosis via my local vacuum store but the hose replacement needed to be ordered and the price was going to be upwards of 85 dollars plus additional costs. I decided to see if I could find a replacement myself and went looking online. The evacuum store was totally new to me but I found the exact hose replacement at a much much lower price. The extra bonus was that the hose arrived in no time. It was exactly what I needed!

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Good Price!

I was glad to be able to buy just a small package of replacement vaccume bags ( for Miele vac)for a reasonable price. Friendly service too!

17 September 2025
Unprompted review
Rated 4 out of 5 stars

Good company but over priced

Good company but over priced , the attachment wand was almost 70,00 and quote for vacuum power head was 40 percent higher than that and I could purchase on line elsewhere both items for 269.00, oh well live and learn to compare prices.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Great parts store

I have ordered various replacement parts from evacumstore over the years. I have found it easy to find the parts needed at a fair price and always a quick delivery.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

eVACUUM store review

eVACUUM store review
I previously ordered parts for my NuTone vacuum from the Evacuumstore.com. When it came time to replace the NuTone vacuum that came with my house, my natural inclination was to order it from the Evacuum store. I spoke to the sales representative and told her exactly what I needed and they sent out a what I thought was a whole house vacuum The product appeared similar to the product I previously had. About two years later, I noticed the vacuum was starting to wear out and it finally wore out. My previous NuTone vacuum had last me about 20 years. I did some research and found the eVacuum store sent me a vacuum designed for GARAGE use only. I contacted the Evacuum store and told them of the problem. They said they could not provide any assistance to me. I tried to contact them again and again with no response to get some sort of adjustment and again no response back. I would never do business with eVACUUMstore. I recommend you do not do business with the eVacuum store, they will not honor any warranty, implied or otherwise.
Sincerely
John Key
Rescue Ca

8 November 2024
Unprompted review

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