While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often finding exactly what they need, even for older or hard-to-find items. People frequently mention the fast delivery and fair pricing, appreciating the quality of the items received. However, some customers also noted issues with their orders, including delays in shipping or receiving incorrect parts. There were also instances where ordered items were out of stock or discontinued, leading to cancellations and refunds.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praised the availability of hard-to-find... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and speedy shipping,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise fast service,... See more

Price

People report positive experiences with price. Many customers found prices to be great, fair, and often the... See more

Quality

Clients share positive opinions on quality, particularly regarding replacement parts. Many reviewers are very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately, the Miele Classic C1 Pure Suction Canister Vacuum model did not work on my carpets. I was disappointed!! Before ordering, I did call and asked few questions, including if that model ha... See more

Rated 5 out of 5 stars

We have a very old Electrolux Canister Vacuum that we have been using for about 40 years. About 2 decades ago, I discovered the evacuumstore and I've been impressed with their availability of filters,... See more

Rated 5 out of 5 stars

I took my Miele vacuum to be repaired as I had lost suction via the hose.No charge for a diagnosis via my local vacuum store but the hose replacement needed to be ordered and the price was going to be... See more

Rated 5 out of 5 stars

First time Customer. Explained my issues with my purchase. Just had to send a few pictures. Plus a few emails. Before I knew it the owner had refunded me money. Great experience for being optimistic a... See more


4.2

Great

TrustScore 4 out of 5

560 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great online store

They had the best accessories options of anywhere online. I found two parts that were otherwise hard to find. Shipped in a timely fashion! Great experience.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

No need to buy a new vacuum!

No need to buy a new vacuum! Vacuum parts and bags are hard to find. Repairing your vacuum can become almost impossible! This place has everything, prices are great, and fast delivery! Since, I have found this website, I buy all my vacuum needs, HERE!

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Once I talked briefly to a…

Once I talked briefly to a representative the sent me the correct parts for my very old vac. I did have to pay shipping to return the wrong parts.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Vacuum products galore

Great site for locating all your vacuuming needs. Easy search to find the brand and product you need. Fast checkout and speedy shipping.

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Paid for expedited shipping and the…

Paid for expedited shipping and the product is now 3 days past its documented delivery date. This review will be the second effort to voice this issue. Hopefully they will refund the extra charge for rushed shipping!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Miele parts

They had the Miele parts I needed at a very fair price. Items were shipped fast. Very pleased with eVacuum, will use them for all my vacuum needs.

8 August 2025
Unprompted review
Rated 1 out of 5 stars

We put an order in for vacuum parts in…

We put an order in for vacuum parts in June. It appeared that all parts were in stock. Then a week or so later we were notified that one part, the main one that we needed, was back ordered and we would have to wait until the end of September. Now that that time has come we are notified that the part is no longer made. Very frustrating to have waited for no reason.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Great prices, quality, and service

We have a very old Electrolux Canister Vacuum that we have been using for about 40 years. About 2 decades ago, I discovered the evacuumstore and I've been impressed with their availability of filters, product quality, fast service, and fair pricing. We usually buy a box of 100, with high hopes the vacuum will continue to last. And when we get down to the last few, we go right back to the evacuumstore. Thanks for all you do!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

We have an 1974 Vacuum and ordered a…

We have an 1974 Vacuum and ordered a hose. When it did not fit we called evacuumstore we were told where to look for the proper number that they needed to send the proper hose. We received the proper hose (even tho the Vac was over 50 years old) and it fit. It was good to deal with people that know what they were doing. Thanks.

29 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look