Euroluggage Delivery Reviews 438

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Thank You for Your Great Support for Delivery of my courier at correct address. I am very Thankful to you just because of you my luggage have been delivered after 45 days between these i have strugg... See more

Rated 5 out of 5 stars

Prompt pickup, but the carrier DHL could provide a pickup slot so customers aren't waiting all day. Delivery was within 3 days, well before the max delivery duration of 7 days. All items arrived as p... See more

Rated 4 out of 5 stars

You did indeed a fantastic job. I had some problems in finding a shop in Paris where to print your labels and I believe also other people may have if they aren’t familiar with the town. Probably wou... See more

Rated 5 out of 5 stars

I’m very impressed about the services and travelling with Euro star. Leo and Khrystyna were prompt in responding to my queries. My luggages arrived earlier than the estimated delivery time and in good... See more

Company details

  1. Courier and Delivery Service

Written by the company

Delivering Eurostar passengers' luggage door to door since 2013. We provide seamless, efficient, and reliable door-to-door luggage delivery services across Europe and globally. Popular destinations include Paris, London, Brussels, Amsterdam, Rome, Zurich, New York, Sydney, Tokyo and Seoul.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

438 reviews

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Rated 5 out of 5 stars

I'm a travel agent and had the best…

I'm a travel agent and had the best experience working with EuroLuggage getting my clients luggage from Paris to Madrid and then Madrid to Barcelona. Super responsive and helpful. Prices reasonable. Absolutely would recommend!

4 March 2026
Rated 5 out of 5 stars

Thank You for Your Great Support for…

Thank You for Your Great Support for Delivery of my courier at correct address.
I am very Thankful to you just because of you my luggage have been delivered after 45 days between these i have struggled alot as a seafearer. Thank You So Much Euro luggage Delivery

30 January 2026
Rated 5 out of 5 stars

Thankyou for a wonderful experience.

As a 78 year old woman travelling alone, the whole experience was great, from booking my tickets, sending my luggage in advance and the assist, when I had an inquiry everyone made sure they gave me time and the right explanation.
The only thing I didn't like was the food, I would have preferred a selection of sandwiches, also I don't like pasta salade or couscous and the trout is to boney.

30 July 2025
Rated 4 out of 5 stars

Affordable price

Affordable price, door to door service.
There were some communication issues - unclear on delivery address.

17 June 2025
Rated 4 out of 5 stars

You did indeed a fantastic job.

You did indeed a fantastic job.
I had some problems in finding a shop in Paris where to print your labels and I believe also other people may have if they aren’t familiar with the town. Probably would be better if the labels are brought by the people collecting the luggage . Could the waiting time to collect and deliver the luggage be reduced to half a day instead of all the day long? Again many, many thanks. Livia Catalano

6 June 2025
Rated 4 out of 5 stars

This service was good: early

This service was good, for the most part. The timing could have been clearer. We booked delivery for one date. The confirmation later said that date OR EARLIER. We were told the luggage would be delivered tomorrow on a Wednesday five days earlier than the stated date, then told the same day it would be delivered today. It was delivered that same day. So the bag arrived, but we had to adapt and re-adapt to the unclear scheduling.

4 June 2025
Rated 5 out of 5 stars

Very satisfied.

Picked up on time and delivered promptly and just when I needed it.
Great communication and great service.
Would definitely recommend and would use again. Very satisfied.

4 June 2025

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