euroloo - LDN Reviews 184

TrustScore 4 out of 5

4.2

148 Cambridge Heath Road, E1 5QJ London, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We just had 3 portaloo's delivered to our site in Clapham. The delivery guy was excellent. Very helpful, accomodating and a pleasure to deal with. We neded these loo's urgently and the company accom... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service from their sales team, quick and efficient, everyone I have spoken to on the team is informative and quick to get me an answer! Not enough people leave good reviews and tha... See more

Company replied

Rated 5 out of 5 stars

Amazing delivery from Hantar, came on time for my site works, nice clean toilet with everything very well kept and stocked.

Company replied

Rated 4 out of 5 stars

Delivery was quick and trouble free. Toilet has a small dent in the roof but it was delivered clean and driver was very helpful, placing exactly where we wanted it.

Company replied


Company details

  1. Portable Toilet Supplier
  2. Construction Company
  3. Plant and Machinery Hire
  4. Ready Mix Concrete Supplier
  5. Scaffolding Rental Service
  6. Septic System Service

Written by the company

Our mission is to be your choice for sustainable toilet and welfare hire nationwide. We want our customers to recommend us to others and to use our services time after time.

Sustainable. Toilets. Welfare.

Written by the company

oh, we also Empty Septic Tanks!!
We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.

Guaranteed Next Day Delivery

or You Get it For FREE

or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!

Contact info

  • 148 Cambridge Heath Road, E1 5QJ, London, England, United Kingdom

  • 0800 6122515

4.2

Great

TrustScore 4 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

committed company

The delivery and collection were brilliant. Thank you for your help and support. Thank you Florin Bal!!!!!!

17 June 2024
Unprompted review
euroloo - LDN logo

Reply from euroloo - LDN

Thank you Mary for the great 5 star review :)

Rated 5 out of 5 stars

Very prompt service

Very prompt service

28 February 2024
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Reply from euroloo - LDN

Thank you for taking the time to leave a 5 star review on your experience with us! - Courtney :)

Rated 5 out of 5 stars

First class

Service provided by Euroloos was first class and super easy to order. Delivery next day and my builders look happy with 👍🏻

5 December 2022
Unprompted review
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Reply from euroloo - LDN

Great review Sol, Thank you :) euroloo

Rated 5 out of 5 stars

I recently rented a portaloo

I recently rented a portaloo from euroloos for my builders at my home in London and I have to say, it was a fantastic experience. The staff were extremely helpful and efficient when it came to booking and delivery, and the portaloo itself was clean and in excellent condition. My builders were very happy with the facilities and it made a huge difference to the overall construction process. I would highly recommend for anyone in need of a reliable and high-quality portaloo rental!

19 December 2022
Unprompted review
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Reply from euroloo - LDN

Hi Ebele, Thank you for the great 5 star review! I will give all feedback to the teams. euroloo :)

Rated 1 out of 5 stars

AVOID!AVOID!AVOID!

AVOID!AVOID!AVOID!

This firm and its account managers are either FRAUD or they have criminal records! They have promised not to charge us any auto rolled off-charge after giving them 4 days of notice over the telephone. Off-charge email has been sent after numerous chase up calls but they have stilled deducted monies from business credit card without my consent! Avoid this firm.

26 September 2022
Unprompted review
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Reply from euroloo - LDN

Hi Levent, Thank you for taking the time to speaking to me today regarding the payment, We have now discussed this and how to proceed going forward. Hope you have a great day, euroloo

Rated 5 out of 5 stars

Great company!!!

Very happy with the service from their sales team, quick and efficient, everyone I have spoken to on the team is informative and quick to get me an answer! Not enough people leave good reviews and that is a shame! As I cannot fault the company at all!

7 September 2022
Unprompted review
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Reply from euroloo - LDN

Thank you for the great 5 star review and kind words, Kelly! We really appreciate it, and will pass the comments along to our hire team! - euroloo :)

Rated 4 out of 5 stars

Delivery was quick and trouble free.

Delivery was quick and trouble free.
Toilet has a small dent in the roof but it was delivered clean and driver was very helpful, placing exactly where we wanted it.

19 August 2022
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Reply from euroloo - LDN

Good Morning,

Thank you for your review!

euroloo

Rated 5 out of 5 stars

Great service again

Great service again, delivery and pick up was effortless, portaloos always like new, clean and regularly serviced. Well done.

25 June 2022
Unprompted review
euroloo - LDN logo

Reply from euroloo - LDN

Hi Jeff,

Thank you for the 5* review!

euroloo

Rated 1 out of 5 stars

Can I deduct Positive Feedbacks?

I would not even recommend my enemy to get this loo. We have construction work going on in the house. We have hired a Portable Blue Loo from Euro Loo. Our Loo service was supposed to be every Tuesday. We have this loo for last 2 months. 1st service was not done for 2 weeks. Loo stank the whole street and our house. We called and begged for someone to come. A person comes on a Thursday after 2 weeks. Services the loo. Now our day changed to Thursday for Service. Every Thursday if I don't call and remind, no one comes. Again it has been 2 week. I called and reminded again yesterday. I was told someone will call. Nobody called and no one came to service. While writing this review. I am on a call with Euro Loo again and l was told that next service will come on Monday. So If its serviced on Monday, it will be a new Service day now (Monday). I hope Euro Loo reads this review and corrects the Servicing procedure so customers do not have to worry about weekly servicing and bad looks of neighbours due to smell. BTW, Their customer service staff is excellent and never had to wait long in the queue on the phone line. Thats a plus.
Update 11/05: As Becky promised someone will come on Tuesday 10/05, no one did. I called Becky again. She said I will send someone urgently. No one came. I spoke to Becky just now at 8:46am on 11/05. She said she put it in urgent service. 2 of my neighbours already knocked my door. One neighbour has small children play just outside my house and they actually do not play outside our house or their house anymore. Thats blessing in disguise. They were Noisy kids. So hire Euro Loo if you have noisy kids outside your house. Another next door neighbour came and just told me this is unacceptable. "We are coping with construction noises but smell is unbearable" we have had Euro Loo Porta toilet for around 6-7 weeks now and they have missed 3 services already. Find an alternative before getting one from them or just dig a hole in your garden or front yard. That will probably serve your needs better then Euro Loo. At least you are not paying for the hole...

6 May 2022
Unprompted review
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Reply from euroloo - LDN

Hi Zaheen,

Thank you for your time on the phone earlier

As discussed we are sending a driver this afternoon as a matter of urgency to carry out the weekly servicing for you. please accept our apologies again in the delay you have experienced

euroloo

Rated 5 out of 5 stars

Great

Great, prompt and friendly service, always
Good price and good cleaning visits
I wouldn't use anyone else.

2 April 2022
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Reply from euroloo - LDN

Hi Paul,

Thank you for the 5* Review and feedback, we are very pleased to hear of your positive experiences throughout your hire

euroloo

Rated 5 out of 5 stars

Very good customer service

Very good customer service, the guys there always go above and beyond to make things happen

Thank you Adam

11 January 2022
Unprompted review
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Reply from euroloo - LDN

Good Morning,

Thank you for the great Review! we are Delighted to hear of your positive experiences with our Customer Service Team

euroloo

Rated 5 out of 5 stars

Very good customer services

22 November 2021
Unprompted review
euroloo - LDN logo

Reply from euroloo - LDN

Hi Daniel,

Thank you for the great review! we are very happy to hear of your positive experience with our customer service team

euroloo

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