Only complaint was our works were starting on Easter monday, but no deliveries on the Good Friday/Sat/sun/mon so in order to have the loo ready for start date we had to get it dropped off on the Thurs... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good toilets. Really helpful customer service staff and and delivery driver. Delivery between 7.00am to 4.00pm which is too long - make it am or pm. When I rang to ask when to expect the delivery I... See more
Company replied
You totally disregarded our instruction to arrive after 9 o'clock. The operator was over an hour early which meant my site person rushing to get there . Better timetabled communications would be appr... See more
Company replied
Phoned to confirm ETA on the day so no hanging around waiting for them to arrive. Pleasant, polite chap unloaded clean and ready to use portaloo. Monday arranged collection after the weekend and they... See more
Company replied
Company details
- Portable Toilet Supplier
- Construction Company
- Plant and Machinery Hire
- Ready Mix Concrete Supplier
- Scaffolding Rental Service
- Septic System Service
About euroloo
Written by the company
Welcome to euroloo, the trusted nationwide provider of portable toilet hire, site welfare units and sanitation solutions.
Operating strategically across the nation, our network of 8 regional depots including Chelmsford (HQ), London, South East (Kent), South (Reading), South West (Bristol), Midlands (Coventry), North West (Cheshire) and North (Leeds) enables us to deliver clean, modern and reliable facilities tailored to your exact requirements. Whether you are managing a large-scale construction site, planning an outdoor event or undertaking a home renovation project, we have you covered.
With decades of industry expertise, euroloo is dedicated to setting the benchmark for service excellence and sustainability. Our comprehensive range includes standard chemical toilets, mains-connected units, accessible facilities and eco-friendly welfare units. Every unit in our fleet is maintained to the highest standards, ensuring optimal performance, cleanliness and comfort for your site or event.
At euroloo, customer satisfaction is at the core of everything we do. From seamless booking and expert advice to swift site collections, our experienced team ensures your operations run smoothly, safely and remain fully compliant with current health and safety regulations. We pride ourselves on offering dependable delivery timelines and flexible hire terms to suit projects of any size.
Our mission is to be your premier choice for sustainable toilet and welfare hire. Supported by our nationwide network of depots, we continuously invest in eco-conscious technology and fuel-efficient servicing routes to minimise environmental impact and guarantee responsive service without compromising on reliability or value.
Thank you for choosing euroloo. Get in touch with our friendly team today to discuss your requirements or receive a fast, competitive quote!
sustainable. toilets. welfare.
Written by the company
- Complete Portable Toilet & Welfare Solutions
- From portable chemical toilets and welfare units to tank emptying and servicing, we deliver reliable, eco-conscious sanitation solutions for construction, events and home projects nationwide.
Guaranteed Next Day Delivery
or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!
Contact info
euro House, CM2 7TA, Chelmsford, United Kingdom
- 0800 61 22 515
- sales@euroloo.com
- euroloo.com
Nationwide Toilet & Welfare Hire
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Alin was great
Alin was great. Super helpful and accommodating with set up. Highly recommend!
21 August 2026
Unprompted review
Alin was very lovely and helpful
Alin was very lovely and helpful, thank you for the delivery :)
21 August 2026
Unprompted review
Alin Gabor
Alin Gabor - Great service from Alin today! Positioned our loo where we needed it, made sure it was safe and ready to use. 5 ⭐️⭐️⭐️⭐️⭐️
21 August 2026
Unprompted review
Complete and utter useless company
Complete and utter useless company, tried to deliver a month prior to booking date, then delivered a day late on site, missed weekly cleans leading to complaints from clients, avoid at all costs!!
20 August 2026
Unprompted review
Very poor service unhelpful customer…
Very poor service unhelpful customer service will never use this company again even though I’ve been using them for over three years now
21 January 2026
Alin Gabor was a great delivery driver
Alin Gabor was a great delivery driver. He was quick and his customer service was top notch
17 August 2026
Unprompted review
Reply from euroloo
Hello Bilbil, thank you for taking the time to leave us a review of your experience with euroloo. We are so pleased to read about your positive experience with our delivery driver Alin. We will be sure to share this with him and the rest of the team on your behalf.
Beware of poor collection service
Service is great while they want to take your money and keep taking it, but they have left their toilet on my driveway for 3 weeks since I off-hired it and offer no apology when you call and speak to a human who will only read scripts. In the current UK temperatures I have a stinking box at the entrance to my home with flies showing ever greater interest. They were quick enough to charge the collection fee, in advance, at the time of hire, but that just gives them zero incentive to collect toilet, so it's all at their convenience, presumably when they have a vehicle close by to minimise their overheads, despite charging a 'fuel surcharge'. There must be cheaper, better alternatives which I will find next time.
16 August 2026
Unprompted review
Reply from euroloo
Hello Don, thank you for taking the time to leave us a review of your experience with euroloo. We are so sorry to hear about the issues you faced when it cam to the collection of your toilet, this is not what we expect for our customers.
We have shared the details of your review with the wider team on your behalf to ensure this doesn't happen again.
Once again, we are so sorry for any upset or inconvenience caused to you by this.
Alin Gabor is a really nice guy with…
Alin Gabor is a really nice guy with great service
14 August 2026
Unprompted review
Reply from euroloo
Hello, thank you so much for taking the time to leave us a review. We are so pleased to read about the great service you received from Alin, we will be sure to share this with him on your behalf!
Very good service made by Alin
14 August 2026
Unprompted review
Reply from euroloo
Thank you so much for taking the time to leave us a review, we are so glad to hear about the positive service you received from Alin!
SO POOR AFTER THE EVENT!
Used Euroloo for a few years now at our yearly event.
However this year Euroloo LOST US OUR EVENT for the future!!!
They delivered on time, agreed to pick up loos within 7 days... 3 WEEKS LATER they managed to pick them up!
Contacting sales is easy, support next to impossible.
When I eventually got through to support, via sales, as it way the only way I could do it, they blamed staffing problems!
Sorry but that is not my issue...
You promised to pick up in 7 days & you didn't!
You promised a manager would ring me & you didn't!
Such a POOR SHOW FROM EUROLOO!!!
11 July 2026
Unprompted review
Reply from euroloo
Hello,
Thank you for taking the time to leave us a review of your experience with euroloo, we are so sorry to hear about the issues you faced as this is not what we expect for our customers.
We have shared your feedback with the wider team to ensure that this doesn't happen again. Once again, we are so sorry for any upset or inconvenience caused to you by this.
Alin Gabor was very professional
Alin Gabor was very professional, punctual, and extremely helpful when delivering the portable toilet. He was friendly, polite, and made the delivery process very smooth. He is a great asset to the service, and his professionalism was greatly appreciated.
13 August 2026
Unprompted review
Reply from euroloo
Hello, thank you so much for taking the time to leave us a review. We are so glad to hear about the experience you had with our driver Alin. We will ensure that this gets fed back to him!
Reply from euroloo
Thank you so much for taking the time to leave us a review, we really appreciate your feedback and know Alin will as well!
Worst company I have ever used
Worst company I have ever used! no call backs, rude staff! no servicing each week as per there website, toilet flush lasted four days for four people using and then startec to flush urine! They are the same poor or lack of service each time I used them, never again!!!
11 August 2026
Unprompted review
Reply from euroloo
Hi Ian, thank you for taking the time to leave us your review.
We are so sorry to hear about the issues you've had with servicing, this is not what we expect for our customers. We have shared the details of your review with the wider team on your behalf to get this looked into.
Once again, we apologise for any inconvenience caused. Thank you for bringing this to our attention.
Have been good until now
Have been good until now.
Latest experience of a 4 week hire (during heatwave) 1 service after week one. Then nothing, no empty, no clean or refresh. Then, it took another 2 weeks to empty and collect. That's 5 weeks with emptying. When I spoke to customer services, I was told the weekly service is a complimentary bonus and not a core service to expect.
Very poor show
8 June 2026
Reply from euroloo
Hello Dave, thank you for taking the time to leave us your feedback.
We are so sorry to hear about the issues you have had with our servicing, this is not what we expect for our customers. We have shared the details of this with the wider team on your behalf.
Once again, we are so sorry for any upset or inconvenience this has caused.
Alin was excellent
Alin was excellent. Quick and efficient. All sorted, thank you!
11 August 2026
Unprompted review
Reply from euroloo
Hello Richard, thank you for your review. We are so happy to read about your experience with our drive Alin! We will make sure to share this with him and the team on your behalf.
Worst company to deal with
Worst company to deal with. I’ve hired this for our construction company, since June no one came to clean or service it. Despite numerous phone calls, false promises are made.
It’s disgusting as we are paying for the service but they are delivering for what they are promising.
Whole site smells bad, even neighbours are complaining now still no one has come to clean or the collect it .
It has cause me so much stress, I shouldn’t have to keep on chasing the company for the service I’ve paid.
Please avoid using this company.
25 July 2026
Unprompted review
Reply from euroloo
Hello Sahib,
Thank you for taking the time to leave us a review, we are so sorry to hear about your experience as this is not what we expect for our customers.
We have shared the details of your review with the wider team and asked that this is looked into on your behalf. Once again, we would like to apologise for the upset and inconvenience caused to you.
The loo was delivered as promised the…
The loo was delivered as promised the day before the party, and the driver managed to position it exactly where it was needed. It was very adequate, and served its purpose well. The loo was collected some time the week after. Great service, highly
recommend this company.
16 June 2026
Reply from euroloo
Hi Helen, thanks so much for the great review! We’re delighted that everything went smoothly for your event, from delivery to collection. We hope the party was a success!
Excellent customer service
Excellent customer service. Ongoing communication
Delivery and collection on time as advised.
Toilets excellent condition with sanitiser and good quality toilet paper.
Would order from euroloo again.
8 August 2026
Reply from euroloo
Hello Gailanne, thank you for taking the time to leave us a review. We really appreciate your feedback on our customer service, delivery and collection. We will make sure to share this with the wider team on your behalf!
The service was great
The service was great, alin was communicative and helpful. Very pleased
10 August 2026
Unprompted review
Reply from euroloo
Hi Graeme, thank you for your feedback. We are so happy to read about your experience with Alin. We will ensure that this gets fed back to him and the wider team on your behalf!
Very happy nice and clean very helpful…
Very happy nice and clean very helpful driver have recommended to my guests. It's ready for pick up.
16 July 2026
Reply from euroloo
Hello, thank you so much for taking the time to leave us a review. We are so glad to hear about the experience you had when hiring from us and with our driver. We look forward to working with you again in the future.
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