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Eurocamp Reviews 

802
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the easy booking process, describing the website as extremely simple to navigate and the reservation system as entirely straightforward. People also deeply appreciate the customer service team, noting that staff members are exceptionally knowledgeable, professional, and always available to assist with questions. Some reviewers were not happy with the accommodation, mentioning specific problems with cleanliness, outdated conditions, or units not matching promotional photos. Other consumers also noted occasional difficulties regarding various site facilities, such as crowded areas and a limited staff presence during busy periods.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting helpful, courteous, and professional... See more

Booking process

Reviewers highlight positive aspects of booking_process, describing the system as exceptionally easy, quick,... See more

Customer service

Consumers find customer service to be exceptionally positive, highlighting that support staff are always... See more

Holidays

Customers had positive experiences with holidays, reporting great times, fantastic family memories, and easy... See more

User experience

Clients share positive opinions on user_experience, highlighting that the website and booking system are very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used Eurocamp since 2009......always been easy booking experience and customer service. The camps have always been top quality. Will keep going back, hopefully for years to come. Such a rang... See more

Company replied

Rated 5 out of 5 stars

No waiting to speak to an agent When you do they are very knowledgeable and helpful Great ability to match your requirements to best location Efficient quick replies and return call backs Overa... See more

Company replied

Rated 5 out of 5 stars

We had many questions re accommodation, pricing etc and then changing dates and accommodation and the girl i was dealing with was the most helpful reservation agent ive ever dealt with, everything exp... See more

Rated 5 out of 5 stars

Again, had a great experience booking with Eurocamp, they why we keep returning. I had to change the dates slightly and it was no problem at all. I would always use Eurocamp for holidays. Great valu... See more

Company replied


Company details

  1. Tour Operator
  2. Camp Site
  3. Holiday Accommodation Service
  4. Holiday Home
  5. Pet-Friendly Accommodation
  6. Self-Catering Accommodation

Written by the company

We’re Eurocamp - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Eurocamp: we’ve more possibilities than you ever thought possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

802 reviews

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Asks customers to review

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4.6

All reviews

(802)

320 reviews in the last 12 months

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Rated 5 out of 5 stars

We had an amazing stay at La Baume…

We had an amazing stay at La Baume Eurocamp and would happily give it 5 stars! The campsite is beautifully maintained, with fantastic pool complexes, brilliant waterslides, and loads of activities for both kids and adults. The atmosphere was lively but still relaxed, making it perfect for a family holiday.
Our accommodation was clean, comfortable, and well-equipped, and the staff were friendly and helpful throughout our stay. A special mention has to go to Patrick from maintenance, who was incredibly helpful and went above and beyond whenever we needed assistance. His friendly attitude and quick help really made a difference to our holiday experience.

We especially loved the fresh bakery every morning and the evening entertainment, which kept everyone entertained after a day by the pool. The location is ideal as it’s close to the beaches in Fréjus, and lovely places to explore along the French Riviera.

The facilities really made the holiday special, and the kids never wanted to leave. We made some fantastic memories here and would definitely return in the future. Highly recommended for families looking for a fun, sun-filled holiday!

12 May 2026
Rated 5 out of 5 stars

Easy from start to finish

It was incredibly easy to book. The system was flexible, easy to understand, you could try lots of different options, the descriptions were clear, and the photos of the destinations and accommodation options were great.

20 May 2026
Rated 5 out of 5 stars

Great service

Eurocamp are very responsive to customer requests and are always available to take your call and sort out the issue. Really good service

20 May 2026
Rated 5 out of 5 stars

Staff

Staff, I dealt with Alexandria (not sure if right spelling, but a Polish girl) in your Cork offices, she was excellent, couldn't have been any more helpful.

13 May 2026
Rated 5 out of 5 stars

Eurocamp has a great selection of…

Eurocamp has a great selection of campsites and very good accommodation. Staff are also very friendly and helpful. I have booked with them for many years and always found it a veru good experience.

6 May 2026
Rated 4 out of 5 stars

Very good service

Very good service

29 April 2026
Eurocamp logo

Reply from Eurocamp

Hello,

Thank you for your kind words.

Thank you for choosing Eurocamp for your 2026 holiday and see you very soon at Le Tropicana.

Kindest regards,

Your Eurocamp Team

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