I recently bought a sofa and armchair from a company in Lancashire, and as i live right down in Kent i was quite concerned to learn that delivery would be handled by a third party.I need not have worr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The service once delivery date had been agreed was seamless. The delivery drivers couldn’t do anymore. However , previous agreed delivery did not arrive in time hence I was out of the house. I wrote p... See more
Second time dealing with the delivery company / fella he is professional caring and knowledgeable and he remembered us from last delivery and asked after my dog who had been poorly .. that made my hea... See more
Company replied
I can not praise this delivery company enough Not only did the manager Dom went over & beyond he made sure my delivery came a day early. The items was for my daughters birthday Dom arranged for m... See more
Company replied
Company details
- Courier and Delivery Service
- Business to Business Service
- Courier Service
- Delivery Service
- Shipping Company
- Transportation Service
Written by the company
EU Fleet Solutions are not just another delivery company. We offer a full logistics solution, specialising in Two Man Delivery but also delivering thousands of parcels every day in a variety of sectors including electricals, home and garden, B2C and B2B. We are a family business born into logistics that deliver with care – and believe us, we really do care. Our team work hard to provide you an exceptional delivery service, offering a three-hour delivery window – room of choice for two man delivery, live delivery updates, a friendly and helpful delivery team and a passionate customer service team to support you from start to finish. Why EU Fleet Solutions? We care. It really is that simple. That’s why we manage our client’s products from start to finish – handling everything from the receipt of goods, storage, sortation and distribution. Your goods are safe with us. We operate from a centrally located head office in Birmingham with a secondary warehouse based in the North, allowing us to accommodate your national network with ease.
Contact info
Unit 2, Rear of 111-115 Great Bridge Street, B70 0DA, West Bromwich, United Kingdom
- 01215730320
- accounts@eufleetsolutions.co.uk
- eufleetsolutions.co.uk
Goods were not delivered by Eu fleet…
Goods were not delivered by Eu fleet solutions we were informed that goods were transferred to a different carrier
25 June 2022
very good service
Called will before delivery. called on delivery. Polite and professional. Well done
25 June 2022
Reply from EU Fleet Solutions Limited
Hi Paul
Thank you for taking the time out of your day to provide us with such positive feedback. We're delighted that we met your expectations.
Have a wonderful Friday!
Kind Regards
Steven
Very unhappy
Was told it was going to be delivered (next Wednesday) I was told this for 6 weeks
It wasn’t till DFS started to Chase up the order as I was asking for a refund you finally delivered
24 June 2022
Reply from EU Fleet Solutions Limited
Hi Tim
Thank you so much for the 5 stars and positive feedback.
Have a great day!
Kind Regards
Steven
The delivery was timely and there was…
The delivery was timely and there was no damage on all the items received. Kudos!!!
23 June 2022
Reply from EU Fleet Solutions Limited
Hi Olukayode
Thank you for taking the time from your day to send us such a positive review. The 5 stars are also a massive welcome 😁
Have a wonderful day!
Kind Regards
Steven
Excellent service.Thank you
22 June 2022
Reply from EU Fleet Solutions Limited
Hi Amreeta,
Thank you so much for the five star review!
All the best,
Marco
Good delivery service.
22 June 2022
Reply from EU Fleet Solutions Limited
We appreciate the five star review, Cristian, thank you!
Take Care
Marco
Reply from EU Fleet Solutions Limited
This is lovely to read, thank you Peter. :)
All the best
Marco
Arrived on time
21 June 2022
Reply from EU Fleet Solutions Limited
Thank you for the five stars, Bernadine.
Very late delivery
20 June 2022
Reply from EU Fleet Solutions Limited
Thanks so much, Dean. :)
Unreliable carrier
I have been fobbed off every time I have called this carrier, 5 times so far. They do not call back as promised and they have given me 4 different days for their anticipated delivery. Each one has come and gone even though they say 'it will definitely' be scheduled for delivery. They confirmed receipt of my order 07/06/22 and I am still awaiting a delivery date. I will be making a formal complaint.
Update on my delivery disaster, I had to call them again as the promised call didn’t come from manager Dominic, he has told me today that they haven’t delivered because they have got much business in my area and suggested they return my order to the retailer to see if they can find a more suitable carrier. Unbelievable!!!
17 June 2022
Unprompted review
Super service
17 June 2022
Reply from EU Fleet Solutions Limited
Hi Ancuta
We're all delighted here at EU Fleet that you were happy with our service.
Thank you for your amazing feedback!
Kind Regards
Steven
Led to believe that you would remove…
Led to believe that you would remove the packaging and put together an item but was sadly disappointed when neither of these things happened but delivery men were polite .
16 June 2022
Slow but sure
Great communication and visual tracking of the delivery, but took a long time to arrive.
16 June 2022
Really great courier to deal
Really great courier to deal with. I was impressed with the handeling of my goods when taking it into my home. Very professional xx
15 June 2022
Reply from EU Fleet Solutions Limited
Hi June,
Ah, we're so glad you were happy with our service.
Thank you so much for the lovely review.
Many Thanks
Di
My purchase was dealt with so quickly…
My purchase was dealt with so quickly and efficiently and I was kept well informed of progress from the day I made the order.
The delivery itself was handled with courtesy and expertise.
I would recommend EUSolutions to anyone.
12 June 2022
Reply from EU Fleet Solutions Limited
Thank you for the kind review, Janet. We are so glad we could be of service.
Many Thanks
Di
Excellent service thank you
Excellent service thank you.
Sofa delivered on time and in good order.
12 June 2022
Reply from EU Fleet Solutions Limited
Thank you so much, Anne. We really appreciate the review.
Friendly team
Friendly team, brought the sofa in no problem, put it exactly where we wanted it and set it up too.
No damage, perfect delivery.
11 June 2022
Reply from EU Fleet Solutions Limited
Hi Mark, we're so thankful for this great review.
Take Care
Di
Your delivery was excellent
Your delivery was excellent and on time. The glass table was very well packed and unpacked and placed in the room I requested.
Your delivery man John was very courteous, and efficient and an asset to your company I would say .
Thank you .
11 June 2022
Reply from EU Fleet Solutions Limited
Hi Beryl,
Thank you so much for this lovely review.
We agree, John is brilliant! We're glad you had a chance to meet him.
Take Care
Di
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.