I recently bought a sofa and armchair from a company in Lancashire, and as i live right down in Kent i was quite concerned to learn that delivery would be handled by a third party.I need not have worr... See more
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The service once delivery date had been agreed was seamless. The delivery drivers couldn’t do anymore. However , previous agreed delivery did not arrive in time hence I was out of the house. I wrote p... See more
Second time dealing with the delivery company / fella he is professional caring and knowledgeable and he remembered us from last delivery and asked after my dog who had been poorly .. that made my hea... See more
Company replied
I can not praise this delivery company enough Not only did the manager Dom went over & beyond he made sure my delivery came a day early. The items was for my daughters birthday Dom arranged for m... See more
Company replied
Company details
- Courier and Delivery Service
- Business to Business Service
- Courier Service
- Delivery Service
- Shipping Company
- Transportation Service
Written by the company
EU Fleet Solutions are not just another delivery company. We offer a full logistics solution, specialising in Two Man Delivery but also delivering thousands of parcels every day in a variety of sectors including electricals, home and garden, B2C and B2B. We are a family business born into logistics that deliver with care – and believe us, we really do care. Our team work hard to provide you an exceptional delivery service, offering a three-hour delivery window – room of choice for two man delivery, live delivery updates, a friendly and helpful delivery team and a passionate customer service team to support you from start to finish. Why EU Fleet Solutions? We care. It really is that simple. That’s why we manage our client’s products from start to finish – handling everything from the receipt of goods, storage, sortation and distribution. Your goods are safe with us. We operate from a centrally located head office in Birmingham with a secondary warehouse based in the North, allowing us to accommodate your national network with ease.
Contact info
Unit 2, Rear of 111-115 Great Bridge Street, B70 0DA, West Bromwich, United Kingdom
- 01215730320
- accounts@eufleetsolutions.co.uk
- eufleetsolutions.co.uk
Really bad service
6 July 2022
Finally came good!
The initial delivery was postponed as the courier said he couldn't find us, and had tried to phone us. But I sent a screenshot of all calls I had received that day to prove that no attempt to contact us had been made!
However, the re-scheduled delivery was totally different! We received a courtesy call to say they were on their way; they arrived on time and were polite and delivered happily to the requested room.
4 July 2022
Was not aware furniture was flat packed
3 July 2022
Excellent service
3 July 2022
Reply from EU Fleet Solutions Limited
Hi Lara
We're really pleased you were happy with the service.
Thank you so much for the 5 stars!
Kind Regards
Steven
Furniture was dispached very quickly…
Furniture was dispached very quickly from the company but was over a month later before it was delivered to us and I had to contact a couple of times to chase it up. I am afraid this is very poor.
2 July 2022
Could of provided delivery information…
Could of provided delivery information up front other than that all good
2 July 2022
Excellent service…
Keep well in informed throughout the delivery process including a call 15 minutes out.
Very friendly and professional crew - unpacked and checked items properly and packing taken away.
Crew very polite and helpful.
2 July 2022
Unprompted review
Reply from EU Fleet Solutions Limited
Hi John
I have passed on your positive feedback to our delivery team who were delighted that they were able to provide you with a positive experience.
Thank you for taking the time to send us this wonderful feedback and 5 stars!
Have a great day!
Kind Regards
Steven
Reply from EU Fleet Solutions Limited
Hi Lynn
I'm delighted that your delivery arrived and met your expectations.
Thank you for the brilliant feedback it is massively appreciated.
Kind Regards
Steven
Delivery drivers very friendly
1 July 2022
Reply from EU Fleet Solutions Limited
Hi Lyndsey
Thank you for the 5 stars and kind feedback.
Have a wonderful weekend!
Kind Regards
Steven
Delivered at the time advised
1 July 2022
Reply from EU Fleet Solutions Limited
Hi Brian
We're delighted that your experience with us was a positive one.
Thank you for the amazing Feedback!
Kind Regards
Steven
Reply from EU Fleet Solutions Limited
Hi Noel
Your 5 stars and kind words are massively appreciated by all of us at EU Fleet.
We are delighted that your were happy with our service.
Have a wonderful day!
Kind Regards
Steven
Delivery date was communicated in good…
Delivery date was communicated in good time, they called on the day to give me a 30 minute heads up and delivered it safely as expected. All good 😊
30 June 2022
Reply from EU Fleet Solutions Limited
Hi Lisa
Your feedback is amazing. Thank you!
We're delighted that you are happy with the service we provided.
Many Thanks
Steven
Arrived at time expected goods placed…
Arrived at time expected goods placed in room we indicated, courteous delivery team.
29 June 2022
Reply from EU Fleet Solutions Limited
Hi Mel,
Thank you so much for the five star review.
Have a great day.
Many Thanks
Marco
Delivery drivers rang ahead and we here…
Delivery drivers rang ahead and we here within the time specified.
Thank you .
29 June 2022
Reply from EU Fleet Solutions Limited
Thank you so much, Gillian
Have a great day.
Many Thanks
Marco
Got a delivery on time notified us 30…
Got a delivery on time notified us 30 minutes before Anticipation of delivery Delivered it to my front door they were really pleasant professional and courteous I would definitely use them again
29 June 2022
Reply from EU Fleet Solutions Limited
Hi Andrew
I am delighted that you were pleased with our service. I will pass on your kind words to our delivery team.
Many Thanks
Steven
Reply from EU Fleet Solutions Limited
Hi Mrs. Engeham
Thank you for your feedback and taking the time to let us know of your positive experience.
Many Thanks
Steven
Reply from EU Fleet Solutions Limited
Hi Wendy
Thank you so much for the 5 stars. Have a great Friday! 😁
Many Thanks
Steven
Great service
27 June 2022
Reply from EU Fleet Solutions Limited
Hi Paul
Thank you for taking the time to send us your 5 star review. Have a great day! 👍
Many Thanks
Steven
The delivery team were absolutely…fantastic
The delivery team were absolutely brilliant they didn’t even moan when they had to wait 15 minutes for us to arrive.thanks for that. The customer service team were brilliant as well even though I phoned them every day for a week to check a delivery date they answered the phone as if it was the first time they were speaking to me thank you very much.
26 June 2022
Reply from EU Fleet Solutions Limited
Hi Janet
We are delighted that your experience was a positive one. Our delivery team are a credit to our company and I will be sure to pass on your amazing feedback!
Once again, thank you so much!
Kind Regards
Steven
Delivered efficiently and on time.
26 June 2022
Reply from EU Fleet Solutions Limited
Hi Melissa
Thank you for the 5 stars and the amazing feedback.
Have a great day!
Kind Regards
Steven
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