eu.stanley1913.com Reviews 441

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 140 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally very satisfied with the products, highlighting their excellent quality, durability, and ability to keep drinks hot or cold for extended periods. Many appreciate the design, functionality, and how well the items fit into their daily routines, often praising features like being lightweight, leakproof, and fitting car cup holders. The delivery service is frequently described as fast and reliable, with items arriving well-packaged and in perfect condition. However, some people were dissatisfied with their orders, reporting that items were marked as dispatched but never arrived, or that they received incomplete shipments. There is also significant concern regarding customer service, with many reviewers stating they received no response to their tickets or emails after multiple attempts, even when issues like missing orders or product defects arose.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction and even love for... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast delivery times and... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as delayed or... See more

Response time

Consumers find response times to be negative, with many reviewers reporting no response to emails, tickets,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m really happy with my Stanley – it works perfectly and is by my side every day. The quality is excellent and it does exactly what it promises. (Order EU669896) The only small issue was that the... See more

Rated 2 out of 5 stars

My package was returned (I never picked it up) and I wrote them numerous emails asking for a refund. Absolutely no answer. Don’t order from this website - if something goes wrong no one is going to h... See more

Rated 5 out of 5 stars

I've purchased several Stanley products over time, and I can honestly say I’m extremely satisfied with all of them. The quality, durability, and design are top-notch. My absolute favorite is the Que... See more

Rated 5 out of 5 stars

J’adore Stanley! Whenever we meet, Stanley never disappoints! Graving for something hot? He’s your man! In need for a refreshment? Don’t hesitate twice! Stanley keeps its promise and delivers, time af... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

441 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

All time favourite

Ordered several times on stanley.eu and still very happy with every single cup. Contact and quality absolutely professional.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love Stanley

I absolutely love Stanley! I’ve ordered from the Stanley EU website 3 times already, and every experience has been excellent. Shipping is always on time, only delayed once due to a postal strike. I’ve purchased both the Quencher and the AeroLight Transit Mug, and I’m so impressed with the quality. They keep drinks cold for hours and hot for up to 4-6 hours, just as promised. Stanley has truly become my go-to for reliable, stylish drinkware!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Stanley is my best friend

I've bought 2 items from Stanley and both have been great. I bring my cup with me everywhere and it's still absolutely perfect. Love the different options available and that it's a reliable brand.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Stanley IceFlow Flip Straw Tumbler

I’ve been using my Stanley IceFlow Flip Straw Tumbler for over 2 months now during my study sessions at school, at home and during my vacation (on the flight and at the sea). So, I can confirm that it keeps my water cool for several hours in hot and cold weather! Very grateful with my purchase :)

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Hydration Meets Style – My Everyday Essential!

Absolutely in love with Stanley!
The quality of my Stanley bottle is unmatched – it keeps my drinks cold for hours, looks super stylish, and is incredibly durable. I’ve been using it daily and honestly can’t imagine going back to anything else. Can’t wait to explore the new Oasis Collection! 😍

6 April 2025
Unprompted review
Rated 5 out of 5 stars

J’adore Stanley

J’adore Stanley! Whenever we meet, Stanley never disappoints! Graving for something hot? He’s your man! In need for a refreshment? Don’t hesitate twice! Stanley keeps its promise and delivers, time after time! Love the material, the temperature the cold and hot refreshments keep and the delivery & service are amazing! If you think you don’t need it in your live, you are in denail. You just don’t know yet!

15 July 2025
Unprompted review
Rated 5 out of 5 stars

5 Star customer service

I have purchased quite a few Stanley cups trough time and I have always experienced impeccable service, both when everything is okay and when something has broken or gone wrong.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

It's OK

It's OK, holds water cold 48h, doesn't hold ice 12h.
However it's very important to drink water from a quality mug. I would never buy anything else. Thank God you deliver to România also.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

The bottles i have

The bottles i have: iceflow 1.6 , quencher dried pine 1.2 end the cross bottle are amazing, they keep my water icecold for many horst, end the shipping is rally fast! Im so happy with your products!

15 July 2025
Unprompted review
Rated 5 out of 5 stars

My daughter just loves her Stanley

My daughter just loves her Stanley so I wrote an ode to her Stanley

Her Beloved Stanley

She carries it morning, noon, and night,
A cup that brings her pure delight.
With icy sips and colors bold,
It’s more than just a drink to hold.

To school, to dance, it tags along,
A sidekick sturdy, sleek, and strong.
Forget the toys, the dolls, the rest—
Her Stanley cup? It is the best.

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful

I've ordered quite some products from this store, as I wanted to increases my intake of water, and I absolutely love my quencher, my wife also likes her quencher, It really helps us to drink more water, I'm even quicker to fill up my quencher than reaching for a soda, in short, wonderful

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for a daily use.

Perfect for a daily use.
It helps to drink during my pregnancy and still around me with the post partum.
I also convince my husband to get one.
I’m an addict to the panel of color of the brand (it fits so well with my Pilate outfit !) I’m think about a small one for my matcha 💚

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Lots of selection

Lots of selection, a clear website, a good price, fast delivery, and well packaged. There's nothing more to say. I'm very happy with my Stanley cup and will definitely order from you again.

16 June 2025
Unprompted review
Rated 4 out of 5 stars

2 Stanleys

My first Stanley was one that you can't shake I'm very happy with this one i put it in the dishwasher and everything is okay with it. Now my second Stanley that I bought as a gift was one you can shake and I alsof put is in the dishwasher but this one his ink did come off. I didn't get a new one.

15 July 2025
Unprompted review

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