While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Easy to navigate website and straightforward ordering portal. I am a first time buyer from you. Unfortunately, whilst it was clear I was ordering from the U.K., at no stage was any estimate of tariffs... See more

Rated 1 out of 5 stars

I ordered a jacket with outdoorsupply on 9th January, still not received anything on the 22 on January. Etrias answered my email with the information that they send the jacket, however the Postnl has... See more

Rated 5 out of 5 stars

I found Wellies Le Chameau Vierzonord Vert Ladies boots pretty cheap at Etrias, as the only website. All other prices on other websites was the much more expensive. After order I found the deleverytim... See more

Rated 4 out of 5 stars

Arrived 2 days earlier then was planned which was a surprise. Product in perfect condition. Absolutely no problem. Very good price wise. Same shoes €30,00 more expensive in the shop. I’m gonna order a... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Etrias Brands is part of the Etrias Lifestyle Stores group, and is an online shop that offers everything you could ever need from some of the best brands in the world. On our site you’ll find clothing for men, women, and children; you’ll find everything you could need to equip your kitchen, dining room, bedroom, or bathroom; you can browse our extensive sporting collections and find the best toys and gadgets for all the family. Enjoy all the amazing items we have on offer for you right here at Etrias Brands.


Contact info

2.8

Average

TrustScore 3 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ecco Shoes Purchase

Purchased Ecco shoes from the website with ease.
Sourced exactly what I was looking for without too much fuss and received my shoes quickly.

5 September 2022
Unprompted review
Rated 5 out of 5 stars

Ordering my xsensible shoes was very…

Ordering my xsensible shoes was very straightforward. I really appreciated being informed when the shoes I was looking for were back in stock in my size. Great way to do business.
The shoes are very expensive however!

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Perfect experience

Perfect experience. My beloved “Push Can” gave up after 25 years of hard work and had to retire. His “brother” has just arrived and I am looking forward to the next 25 years

28 July 2022
Unprompted review
Rated 1 out of 5 stars

Take orders on items that are out of stock

Placed an order which was advertised on their website as delivery of 4-8 working days, They do not have stock and are now telling me that shipping is 5 weeks plus. I have cancelled order. Very annoying

12 February 2022
Unprompted review
Etrias Brands logo

Reply from Etrias Brands

Dear Love France,

Thank you for your review. We are very sorry to hear that we had to let you know that the product was sold out. Unfortunately, the supplier let us know that the product was not available.

Our sincere apologies for the inconvenience. We hope to see you back in our webshop later.

Kind regards,
Etrias customer service

Rated 2 out of 5 stars

Returns are not included

Ordered some shoes price was good, delivery was extremely prompt, unfortunately shoes were not true to size. Very disappointed that returns are not covered by the supplier. It cost me €36.00 to return the shoe's which is outrageous. So I am awaiting my refund. So for this reason I honestly cannot recommend this site. I should have checked first but unfortunately presumed like all other sites delivery + returns where free. This made the whole experience very bitter. I now don't have the money intact that I spent too repurchase the shoes. So I really do feel you have shot yourself in the foot with this huge mistake. Regards

29 January 2022
Unprompted review
Rated 5 out of 5 stars

Great site

Great site, fast efficient and user friendly, product arrived promptly, will definitely be using this site more.

23 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent shopping experience

I found Wellies Le Chameau Vierzonord Vert Ladies boots pretty cheap at Etrias, as the only website. All other prices on other websites was the much more expensive. After order I found the deleverytime and information extreme fast. The packing was super perfect. All in all a very good shopping experience . I give Etrias Brands my best recommendations.

16 November 2021
Unprompted review
Rated 1 out of 5 stars

Cancelled without explanation

I ordered a jacket that was in stock but it was cancelled a few days later without any explanation.

29 October 2021
Unprompted review
Etrias Brands logo

Reply from Etrias Brands

Dear Ronan,

Thank you for your review.

It's a shame to read that something didn't go quite right in the communication. We see that the product in your order was no longer available and therefore we have cancelled it. Normally you would receive an email about this but it seems that something went wrong there.

Apologies for the inconvenience. We hope to see you back in our webshop later.

Kind regards,
Etrias Customer service

Rated 5 out of 5 stars

Good product and performance of the web-shop

I ordered Le Chameau Ocean and they arrived on time as scheduled. Especially I appreciate the possibility to control the delivery to a delivery place. Unfortunately the size didn't fit properly, so I had to return them back.
I have got a confirmation from Etrias that the reimbursement is proceeding. So far so good.
Based on the experiance above, Etrias can be recommended.

20 October 2021
Unprompted review
Rated 4 out of 5 stars

Arrived 2 days earlier then was planned…

Arrived 2 days earlier then was planned which was a surprise. Product in perfect condition. Absolutely no problem. Very good price wise. Same shoes €30,00 more expensive in the shop. I’m gonna order another pair after writing this review!

21 July 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look