Went to Aer Lingus website and was quoted €55 for a flight to London. Started the booking process and offered various options which I declined. Got to payments and processed the payment discovering th... See more
Company replied
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See what reviewers are saying
I had to cancel my flight from Dublin to Sydney due to a broken ankle, 1 month before departure. After 4 weeks I still haven't received a partial refund 1/7 of the total paid nor a cancellation letter... See more
Company replied
We had a few small turbolences during flight and landing was done in a quite unstable windy condition but we landed safely nevertheless. I really dont like to fly but I gained some trust after seing... See more
Company replied
Booking was very easy, I like the fact that the costs are straight forward unlike other sites where it adds up as you reach the final point. If you don't recieve your confirmation immediately give... See more
Company replied
Company details
Information provided by various external sources
All cheap and regular airlines in one place. Certified partner of IATA. Discover undiscovered places with us!
Contact info
United Kingdom
- esky.ie
2.6
Poor
572 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rubbish reply from eSky
Rubbish reply from eSky. How can they contact me "within 24 hours re additional information" when the flight has already departed 24 hours ago ? Unfortunately we couldn't travel without Boarding Cards
19 June 2023
Unprompted review
Reply from eSky Travel
Good morning, we would like to resolve the described issue. Contact us using the contact form: https://www.esky.com/about-us/contact and choosing the right category and topic. Please include your order number in the message. We will reply promptly. Best regards, eSky.
Easy to use and good value for money
18 June 2023
Unprompted review
Reply from eSky Travel
Hello, we are very happy that we could help you. Best regards, eSky .
Very simple and straight forward
14 June 2023
Unprompted review
Reply from eSky Travel
Hello, thank you for appreciating our work. Best regards, eSky.
They rectified my issues faster.
They rectified my receipt and ticket issue fast after requesting for it. It was emailed to me, thanks.
I need some clarification please! Do I need a UK airport transit visa while transiting from Ireland through Heathrow to Uganda? I have a Ugandan passport and an Irish residence permit.
Thanks please
12 May 2023
Unprompted review
Reply from eSky Travel
Hello,
thank you for using our website and for appreciating our work.
With our clients in mind, we have prepared an information service on the opening of borders, introduced restrictions and the rules of quarantine and documents to be completed before the trip: https://go.esky.com/travel-restrictions. We also recommend that you check the government websites of your destination country and, if the journey involves changes, the transit countries.
Please remember that the passenger is required to bring with him documents (e.g. ID card, passport, visa, vaccination certificate, COVID-19 test) that are required by the authorities of the destination country and transfer countries and read the information about the required documents, applicable procedures and travel restrictions.
If you have any questions, we remain at your disposal.
Best regards, eSky.
Straightforward and simple to use
12 June 2023
Unprompted review
Reply from eSky Travel
Hello, thank you for appreciating our service. Best regards, eSky.
Reply from eSky Travel
Hello, your opinion is very important to us, we are glad that our services met your expectations. Best regards, eSky.
Reply from eSky Travel
Hello, thank you for encouraging opinion! We are glad that our services met your expectations. Best regards, eSky.
It was much easier this time to book…
It was much easier this time to book online and to reserve seats online.
24 May 2023
Unprompted review
Reply from eSky Travel
Hello, your opinion is very important to us, we are glad that our services met your expectations. Best regards, eSky.
Low prices and clear timetables
13 May 2023
Unprompted review
Reply from eSky Travel
Hello, thank you for your encouraging opinion, we hope to see you again! Best regards, eSky.
it was really great. I did not regret choosing E-Sky. I will definitely recommend you to others.!! keep up the great service !!!
it was great. quick as could be. But although my payment came out off my card instantly while booking. esky still messages me and notify me that my booking is pending. and that I have to pay if on the 8 th of may. I do hope that nothing goes wrong with my booking !!!
6 May 2023
Unprompted review
Reply from eSky Travel
Hello, thank you for your opinion. We kindly inform you that we are taking care of your case. Our Contact Center Department will contact you as soon as possible. Best regards, eSky.
Reply from eSky Travel
Hello, thank you for your encouraging opinion, we hope to see you again! Best regards, eSky.
Avoid
Ryanair booking blocked.
Impossible to get a refund.
Thrown around in circles.
Avoid.
5 May 2023
Unprompted review
Reply from eSky Travel
Hello, we can’t respond to your comment because you do not provide the booking number or the e-mail address for which it was made. We will not identify you by name in our system. Please provide your details using the contact form https://www.esky.com/about-us/contact. Best regards, eSky.
Advised booking pending and I have been…
Advised booking pending and I have been deducted the money??? Says to be paid for by 06.04.2023 and I have already paid!!!!
5 May 2023
Unprompted review
Reply from eSky Travel
Hello, this issue has already been resolved. Thank you for contacting us. Best regards, eSky.
Very unsatisfactory
Very unsatisfactory. Nobody to talk with. Ryanair blocked their flight and I could not find anybody at esky to deal with the issue. Think I've just lost €273. A lot of money. Very poor company
2 May 2023
Unprompted review
Reply from eSky Travel
Hello, this issue has already been resolved. Please check your email. Thank you for contacting us. Best regards, eSky.
Booking pending
Hello Team,
I have booked for a flight ticket for urgent travel and the status says booking pending. Kindly assist me with this.
Thanks,
Divyank
30 April 2023
Unprompted review
Reply from eSky Travel
Hello, our information shows that we sent you a flight ticket. Please check your e-mail and SPAM. Thank you. Best regardes, eSky.
Wonderful assistant who sorted my…
Wonderful assistant who sorted my problem with professionalism, courtesy and respect. I am very appreciative of his help. We need more people like him around. Well done.
28 April 2023
Unprompted review
Reply from eSky Travel
Hello, thank you for encouraging opinion and appreciating our work. We are thrilled that you have decided to travel with eSky. We wish you a pleasant journey! Best regards, eSky.
Reply from eSky Travel
Hello, thank you for your opinion, we really appreciate it. Best regards, eSky.
Flight confirmation,Not getting my flight details…
Not getting my flight details immediately. Usually I would get them directly within minutes of booking
23 April 2023
Unprompted review
Reply from eSky Travel
Hello, our information shows that we sent you a flight ticket. Please check your e-mail and SPAM. We wish you a pleasant journey! Best regards, eSky.
Easy enough to use
21 April 2023
Unprompted review
Reply from eSky Travel
Good morning, thank you for your kind opinion. We are thrilled that you have decided to travel with eSky. Best regards, eSky.
Very easy site to use
18 April 2023
Unprompted review
Reply from eSky Travel
Hello, thank you for your encouraging opinion, we hope to see you again! Best regards, eSky.
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