What a most frustrating waste of time. Paid and downloaded 3 profiles from different suppliers. None of the worked. On the final attempt the card seemed to install could be configured for the data an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
What a most frustrating waste of time. Paid and downloaded 3 profiles from different suppliers. None of the worked. On the final attempt the card seemed to install could be configured for the data an... See more
Company replied
I was somewhat sceptical as I had an Android phone and wasn't sure if it would really work. However I persisted and downloaded the app and entered details of my phone model and make etc and found it... See more
Company replied
Product did not perform as expected in fact couldn't get it to work even after calling support. Support staff was rude and condescending. Good idea for double sim phone but ultimately was more expensi... See more
Company replied
Very disappointed – No support since May > I purchased an esim.me card and initially it worked fine. But since May, my eSIM profiles have disappeared, and I can no longer recover the... See more
Meet the Card that delivers eSIM to your smartphone. Download & Manage eSIM profiles Store up to 15 eSIM profiles per eSIM.me Card on your smartphone and use them instantly on any device with a SIM card slot. Upgrade your Device with eSIM.me It's as easy as inserting a SIM Card. Provide new capabilities to your smartphone Combine the advantages of eSIM technology with the flexibility of the removable eSIM.me card
Hennigsdorfer Str. 126, 13503, Berlin, Germany
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I tried the esimme several times.
No service in real time,esim does not work, try to get your esim from a provider (NOT esim me!)that provides service and the esim is more than a waste of money.

Reply from eSIM.me
Bought before a 4 week journey to Canada. Together with an esim from holafly I had perfect data traffic from the first landing on Vancouver.

Reply from eSIM.me
I ordered two eSIMs from eSIM.me, which I could not get to work on our two Moto G6 phones. Their customer service activated all their resources, even sent me two other eSIMs. However, after many back-and-forths, we had to give up. I was refunded the full amount, including shipping costs, and got to keep my four eSIM cards.
Reading the one-star reviews on Trustpilot, I realized again how important it is to be respectful of others. Though I was not able to use your eSIM: Five stars from me and many more respectful and nice customers to you guys!

Reply from eSIM.me
Really great idea paired with the esim me sim card. Use it all the time when I travel to Thailand. No issues getting an esim plan. I use a Samsung Galaxy FE S20.

Reply from eSIM.me
I purchased an eSim.me card for my Samsung A53, and I had zero problems installing it, and loading an eSim profile from my local cell service provider (TELUS).
I wanted to be able to easily swap (e)SIMs when we travel, rather than looking for a place at our destination to buy and install a physical SIM card. After a long travel day, the last thing I wanted to do was to hunt around a foreign airport, hoping that I could locate a kiosk which sold local SIM cards. I wanted the convenience of knowing that I had everything ready to go, once the wheels of the plane touched the ground.
My wife and I have taken two major trips in the past 14 months, and purchasing an eSIM from one of several online vendors has been a snap, and painless. The key, is to first download the eSIM.me app, and just follow the instructions. It's that simple!

Reply from eSIM.me

Reply from eSIM.me
A fantastic application that makes your Android phone a new e-sim device!

Reply from eSIM.me
A very simple install and set up. Worked with the esim service on Claro out of the box.

Reply from eSIM.me
Wanted esim for North America and as my phone did not have esim then purchased this one. With a little perseverance I was able to use it and have not looked back. I use data only and VoIP phone for calls. Easy. I have been using it in 2 phones for over a year. I use Keepgo or Nomad for esim. For simplicity I manually enter details which seem to work better.

Reply from eSIM.me

Reply from eSIM.me
This has worked brilliantly for me on my OnePlus 8T. I use it with Airalo packages for frequent use travelling in Turkey. It is reliable and easy to use. I have been using for three years.

Reply from eSIM.me
Supports eSIM installation by eID - eSIM discovery service (also known as eSIM-Push) where the user does not need to scan a QR-Code or enter anything manually. He just need to share his eID (that is the 32-digit number of the eSIM.me Card) with his eSIM provider and the eSIM will "magically" be downloaded to his device.
Perfectly work with Czech mobile operators (T-Mobile CZ, O2 CZ, Vodafone CZ ...).

Reply from eSIM.me
Horrible. I told them it's not working even with the adapter that I extra bought from them and they told me it isn't their problem. I can't devolve it and they wouldn't fix the problem.
If your phone isn't equipped for esim them just let it be. But don't buy from them. Isn't worth it. Just money spend without getting anything back

Reply from eSIM.me
User friendly and easy to install data packages, after some experience on the beginning.

Reply from eSIM.me
The product is fantastic and app is simple and convenient to use. I am using eSIM for more than three years and I am thrilled about it.

Reply from eSIM.me

Reply from eSIM.me
I needed to add an eSIM card to my phone for an upcoming trip overseas, but my Samsung Galaxy S9+ doesn't offer that capability. So, I bought the eSIM.me card and installed the card and the app. Unfortunately, I had trouble getting AT&T to recognize it, and the people at the AT&T store and their customer service center over the phone were completely flummoxed by the concept. However, with some helpful assistance from the eSIM.me customer support team, we were able to get it working properly. Now, I have my AT&T profile for when I'm in the US and can use a disposable eSIM (I use Airalo) when overseas. Much better than having to buy a new phone when otherwise, this one still works great!

Reply from eSIM.me
I am using 2 eSIM.me cards in my OnePlus 10 Pro under Android 13.1 enviroment as a Dual SIM configuration.
It took some efforts of eSIM.me support to overcome the hassle with Telekom Germany profiles (mainly activation process).
Finally it works fine and I can activate/deactivate profiles as desired.

Reply from eSIM.me
EDIT: After a bit of back and forth with sales, I did receive a refund from esim.me.
ORIGINAL POST:
It worked exactly twice for me in NYC for exactly 2 minutes each time, which left me searching around for wifi to use instead. I had to use my free time to submit and reply to support tickets with multiple screen shots of the APN and available networks and SIM properties, but they were never able to resolve it and get it working for me.
My request for a refund was denied because according to them I was "able to use the service in principle," which is a silly way to say that "in theory, it should work." And what was also laughable was using the excuse that it didn't work due to my "location" (NYC) having a lack of cellular signal.
The only offering of recompense was to reactivate that eSIM profile for my next trip, and only a fool would put their faith in a service again that didn't work the first time.

Reply from eSIM.me
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.