ERIBÉ Knitwear Reviews 324

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, beautiful designs, and comfortable feel, often describing them as timeless and heirloom pieces. Many consumers appreciate the wide selection of styles, colors, and the overall craftsmanship of the knitwear. The ordering process is frequently highlighted as simple and the delivery service as remarkably fast, with many items arriving within days, even for international shipments. However, some customers also noted issues with product descriptions, specifically regarding material composition, with a few instances where items advertised as merino wool were labeled as lambswool upon arrival. There were also occasional concerns about the finishing of some garments, such as stitching quality and potential scorch marks, and a few people mentioned that the shape of their jumpers did not hold up over time.

What people talk about most

Product

People report positive experiences with product, praising the amazing designs, colors, and yarn quality, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the unbelievable quality, amazing... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speedy and fast... See more

Order

Consumers find the ordering experience to be positive. Many reviewers praise the simplicity of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have 2 Eribe traditional fair isles already, one a short cardy and the other a short sweater. A new colorway in the short cardigan was so gorgeous I could not resist. These are timeless and possibly... See more

Company replied

Rated 5 out of 5 stars

This company creates eye catching sweaters that are great additions to your winter wardrobe. . Striking patterns in many styles to choose from. Best of all was contacting Brooke who was thoughtfu... See more

Company replied

Rated 5 out of 5 stars

The speed of delivery was fantastic - got my gorgeous new jumper within 48 hours of ordering.. and it's so lovely. The yarn is really soft and doesn't itch at all. The design is a bit quirky, which I... See more

Company replied

Rated 5 out of 5 stars

Having been to the shop and interacted with the staff, I can say that customer service is a priority for them. They are very helpful, and friendly. I recently treated myself to a new to-me sweater. It... See more

Company replied


Company details

  1. Knitwear Manufacturer

Written by the company

ERIBÉ Knitwear is an award-winning knitwear design house and manufacturer based in Melrose, Scotland. Established in 1986, we started out as a cottage industry and have since gone global with our innovative spins on traditional Scottish Fairisle knitwear. We love sustainability and champion natural yarns, quality craftsmanship, and eco-conscious living. Like a wonderful extended family, ERIBÉ is all about the people involved — our design and sales team, our hand-knitters, mills, suppliers, agents, buyers, and you, our brilliant customers. We value every single person involved in our story and love hearing from our customers — you’ve helped us develop a diverse range of knitwear suited to all body shapes, skin tones and cultures. Discover knitwear you’ll love right here!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

324 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent quality

Excellent quality. Quick delivery.

28 February 2025
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Reply from ERIBÉ Knitwear

Thank you for your kind words! - Team ERIBÉ

Rated 5 out of 5 stars

I’d been wanting this sweater for a…

I’d been wanting this sweater for a long while. When it came I wasn’t disappointed. It’s very beautiful and was shipped to me quickly. My second Eribe sweater and hopefully not the last.

27 February 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your lovely review! We're so happy to hear that your sweater was worth the wait and that you're pleased with it. It's great to know you're already a fan, and we’re excited to have you as a repeat customer. We look forward to helping you find your next favourite piece! - Team ERIBÉ

Rated 5 out of 5 stars

Eribe does it again!

Fabulous Westray jumper to add to my Eribe collection, best brand I’ve ever bought. Love it. Thank you

26 February 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your amazing review! We're thrilled to hear that the Westray jumper is a perfect addition to your ERIBÉ collection.
We truly appreciate your kind words and are so happy you're loving our brand. Thank you for being such a valued customer! - Team ERIBÉ

Rated 5 out of 5 stars

The Stoneybrek

The Stoneybrek is a beautiful piece of high quality knitwear, incredibly soft, very warm and a nice weight, very light considering the thickness of the knit. Excellent product.

24 February 2025
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Reply from ERIBÉ Knitwear

Thank you for your fantastic review! We're so glad to hear that you're enjoying the Stoneybrek knitwear. It's great to know you appreciate its softness, warmth, and lightness. We truly value your feedback and are thrilled you’re happy with your purchase! - Team ERIBÉ

Rated 5 out of 5 stars

My fourth piece of Eribe knitwear

My fourth piece of Eribe knitwear. This one was for my partner. The photos don’t do the item justice. It’s vibrant and soft. She loves it.

17 February 2025
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you so much for your wonderful review! We're thrilled to hear that your partner loves her ERIBÉ knitwear. It’s great to know that the piece exceeded expectations and that the vibrant colours and softness stood out in person. We truly appreciate your continued support and look forward to helping you find even more beautiful pieces in the future! - Team ERIBÉ

Rated 5 out of 5 stars

My first Eribe purchase and follow-up problem

My first Eribe purchase, from the Emporium in Bellingen Australia, was beautiful and made from dreamy soft wool.
After the first wash it changed shape across the shoulders and became unwearable. VERY SAD
I contacted Eribe and they gave specific washing and stretching instructions which I followed.
Unfortunately this didn't improve the fit. They agreed to replace the item and gave me a choice. I've ended up with another lovely garment of a much more coarse wool. Hope that washing, like I always carefully do, will keep it in shape

5 February 2025
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you for sharing your experience, and we truly appreciate your feedback. We're sorry that your first garment lost its shape after washing, but we're glad we could assist with a replacement.

We understand how important it is for knitwear to maintain its fit and feel over time. Wool can have different textures and properties depending on the yarn used, and we hope your new piece stays in perfect shape with your careful washing routine. If you ever need any further care advice, we're always happy to help! - Team ERIBÉ

Rated 1 out of 5 stars

Poor quality yarn…not worth the price

I bought a Corry raglan . Within a year , despite light wear, the elbows started to wear thin so I stopped wearing it. I was recently advised by the shop to contact the manufacturer. I did . They said that they had no obligation to remedy after 6 months. They offered to send me matching yarn so I could repair it myself or the address of someone I could pay to have patches put on!
That is the last piece of Eribe I will ever purchase. Nice design but poor quality and definitely not fit for purpose materials.
£175 sweater with a 6 month guarantee !

14 February 2025
Unprompted review
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Reply from ERIBÉ Knitwear

We’re sorry this is your experience with your knitwear.
As you know we have suggested various ways to help you with your garment. It is 2 years from your purchase. After a reasonable time, with wear and tear we do encourage and help customers to repair and reuse rather than replace. Our intention is always for happy customers and this can be seen in our reviews.
We hope you can understand, we have tried our best but are not able to exchange for new on this occasion. - Team ERIBÉ

Rated 5 out of 5 stars

Exceptional Quality Scottish wool and made in Scotland too #sustainable! …

The quality of the Scottish lambswool and knowing it was also created in the U.K. is good to know!
The designs and colours while more traditional are lovely, a timeless piece.
For my first buy I choose 2 Cory jumpers, one brought from a local shop and on sale making it slightly less expensive and a full price one from Eribe .. the Cory painters jumper .. it said relaxed fit but the L was way too big in the arms and all over .. Perhaps the sizing is misleading but L is a 12/14 .. I finally found M was the fit size I like for 5”3 and a usual 14. I wanted my jumpers to have room for a fine layer under but actually not swamp. So I hope this is useful for others to know.
I had to return the first L item and there is no free post, which they need to address … as it’s standard with most top of the range online orders .. certainly a return to the U.K.

I love the quality, colour and that they don’t appear to pill.

I look forward to the colourful patterns later in the season! 😊

27 January 2025
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Reply from ERIBÉ Knitwear

Thank you for your thoughtful review! We're delighted to hear you love the quality, colours, and timeless design of our knitwear. We appreciate your feedback on sizing and returns, and we'll certainly take it into consideration.

We hope you enjoy your Corry jumpers, and we can't wait to share our new colourful patterns with you later in the season! - Team ERIBÉ

Rated 5 out of 5 stars

Love these jumpers

Love these jumpers. Warm and soft against the skin. Fast delivery- great customer experience. (Am now the proud owner of 4(!) Eribé jumpers.

25 January 2025
Unprompted review
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Reply from ERIBÉ Knitwear

We're so happy to hear you love your ERIBÉ jumpers! Thank you for your support—we’re thrilled to have you as a proud owner of four! Enjoy the warmth and softness. - Team ERIBÉ

Rated 5 out of 5 stars

Beautiful quality knitwear prompt…

Beautiful quality knitwear prompt delivery.

27 January 2025
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Reply from ERIBÉ Knitwear

Thank you for your kind words! We're delighted you’re happy with the quality of our knitwear and the speedy delivery. Enjoy your purchase! - Team ERIBÉ

Rated 5 out of 5 stars

Super product and personal service!!

Super product and personal service!!

Delivery experience was not so good. Information on this is in a separate email sent to you during delivery time.

27 January 2025
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Reply from ERIBÉ Knitwear

We're so pleased to hear you love the product and our service! However, we're sorry to hear about your delivery experience. We'll review your email and follow up to see how we can help.

Thank you for your support! - Team ERIBÉ

Rated 5 out of 5 stars

Beautiful products

Beautiful products, fast delivery and great customer service. Will definitely be buying again!

27 January 2025
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Reply from ERIBÉ Knitwear

Thank you for your lovely feedback! We're so happy to hear you love our products, delivery, and service. We look forward to welcoming you back again soon! - Team ERIBÉ

Rated 5 out of 5 stars

GLENCOE CARDIGAN

GLENCOE CARDIGAN
The wool colours in the cardigan were even more attractive than they appeared online. Neat fit too.

27 January 2025
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Reply from ERIBÉ Knitwear

We’re so glad to hear the Glencoe Cardigan exceeded your expectations! The colours really do have a special quality in person. We're also happy that the fit is just right for you!

Thank you for your support! - Team ERIBÉ

Rated 5 out of 5 stars

Lovely comfortable jumper

Lovely comfortable jumper. So happy with my purchase.

27 January 2025
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Reply from ERIBÉ Knitwear

We’re thrilled to hear you’re happy with your jumper! Comfort is so important, and we're so glad it's just what you were looking for. - Team ERIBÉ

Rated 5 out of 5 stars
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Reply from ERIBÉ Knitwear

We're so happy to hear you love the colours and patterns! They really do add something special to each piece.

Thank you for your feedback! - Team ERIBÉ

Rated 5 out of 5 stars

Beautiful bright green Alpine short cardigan

Love the beautiful bright green of the Alpine short cardigan in Figaro. As usual from Eribe a beautifully made cardigan which I know I will wear a lot.

30 December 2024
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Reply from ERIBÉ Knitwear

We’re so happy to hear you love your Alpine short cardigan! The Figaro colour really is striking, and we’re glad it’s a piece you’ll be wearing often. Thank you for your continued support! - Team ERIBÉ

Rated 5 out of 5 stars

Lovely jumper and quick delivery

Lovely jumper and quick delivery . Very pleased

3 January 2025
ERIBÉ Knitwear logo

Reply from ERIBÉ Knitwear

We're thrilled you love the jumper! Thanks for your review and we're so glad you're pleased with the quick delivery! - Team ERIBÉ

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