I have 2 Eribe traditional fair isles already, one a short cardy and the other a short sweater. A new colorway in the short cardigan was so gorgeous I could not resist. These are timeless and possibly... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company creates eye catching sweaters that are great additions to your winter wardrobe. . Striking patterns in many styles to choose from. Best of all was contacting Brooke who was thoughtfu... See more
Company replied
The speed of delivery was fantastic - got my gorgeous new jumper within 48 hours of ordering.. and it's so lovely. The yarn is really soft and doesn't itch at all. The design is a bit quirky, which I... See more
Company replied
Having been to the shop and interacted with the staff, I can say that customer service is a priority for them. They are very helpful, and friendly. I recently treated myself to a new to-me sweater. It... See more
Company replied
Company details
Written by the company
ERIBÉ Knitwear is an award-winning knitwear design house and manufacturer based in Melrose, Scotland. Established in 1986, we started out as a cottage industry and have since gone global with our innovative spins on traditional Scottish Fairisle knitwear. We love sustainability and champion natural yarns, quality craftsmanship, and eco-conscious living. Like a wonderful extended family, ERIBÉ is all about the people involved — our design and sales team, our hand-knitters, mills, suppliers, agents, buyers, and you, our brilliant customers. We value every single person involved in our story and love hearing from our customers — you’ve helped us develop a diverse range of knitwear suited to all body shapes, skin tones and cultures. Discover knitwear you’ll love right here!
Contact info
Rose House, Dingleton Road, TD6 9QY, Melrose, United Kingdom
- +44 (0)1896 755540
- shop@eribe.com
- eribe.com
4.7
Excellent
324 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely soft bright cardigan
Lovely soft bright cardigan. Perfect for spring and cool summer days.
27 March 2026
Reply from ERIBÉ Knitwear
Thank you for your lovely review. We’re so pleased to hear you’re enjoying your cardigan and that it’s already found its place in your seasonal wardrobe!
Warm regards
Team ERIBÉ Knitwear
The cardigan is lovely and the issue…
The cardigan is lovely and the issue with the broken button was resolved quickly.
Thank you
30 March 2026
Reply from ERIBÉ Knitwear
Thank you so much for your kind review and for taking the time to share your feedback. We’re delighted everything was sorted for you and truly appreciate your patience and support.
We hope you enjoy your cardigan and wear it with pleasure for many years to come.
Warm regards
Team ERIBÉ Knitwear
Reply from ERIBÉ Knitwear
Thank you for your lovely review. We are so pleased to hear your sweater arrived quickly and that you are enjoying it.
We hope it brings you plenty of wear and comfort.
Warm regards
Team ERIBÉ Knitwear
Unbelievable quality and superb…
Unbelievable quality and superb customer ordering experience. Speedy delivery and well packaged what more could you ask for?
Thank you. Love Eribè knitwear❤️
26 March 2026
Reply from ERIBÉ Knitwear
Thank you so much for your kind words, it really means a lot to hear. We are delighted you are happy with both the knitwear and your experience with us.
We hope you enjoy wearing your piece for many seasons to come.
Warm regards
Team ERIBÉ Knitwear
Ive bought it as a gift and have not…
Ive bought it as a gift and have not seen it yet as posted it to my sisters. So cant do a review yet
Present finely opened and my sister loves it.
Grest quality, fit and colour is perfect
25 February 2026
Reply from ERIBÉ Knitwear
Thank you for your review. As the item was sent directly to your sister as a gift, we completely understand that you may not have had the opportunity to see it yet.
We do hope your sister loves her ERIBÉ knitwear when it arrives. If you do get the chance to see it later on, you are always welcome to update your review. Should either of you have any questions or need any assistance, we would be very happy to help.
Warm regards,
Team ERIBÉ Knitwear
I have 2 Eribe traditional fair isles…
I have 2 Eribe traditional fair isles already, one a short cardy and the other a short sweater. A new colorway in the short cardigan was so gorgeous I could not resist. These are timeless and possibly heirloom knits. Amazing designs, colors and yarn quality!
2 March 2026
Reply from ERIBÉ Knitwear
Thank you for your lovely review. We are so pleased to hear that you already have a couple of ERIBÉ fairisle pieces in your wardrobe and that another colourway caught your eye.
It is wonderful to know that you appreciate the design, colour and yarn quality. We always hope our knitwear will be worn and enjoyed for many years, so hearing them described as timeless and even heirloom pieces truly means a lot.
Thank you again for your continued support of ERIBÉ.
Warm regards,
Team ERIBÉ Knitwear
Lovely jumper
Lovely jumper, beautiful colours and very soft. Fabulous birthday gift.
26 February 2026
Reply from ERIBÉ Knitwear
Thank you for your lovely review. We are delighted to hear that you found the jumper soft with beautiful colours, and that it made a fabulous birthday gift.
We hope it will be enjoyed and worn for many years to come. Thank you for choosing ERIBÉ.
Warm regards,
Team ERIBÉ Knitwear
What a JOY your Knitwear is…
Arrived so quickly and what a JOY your jumpers are to wear the sun is shining today but when its not just pop on an Eribe Jumper and it brings you joy
16 February 2026
Reply from ERIBÉ Knitwear
Thank you so much for your lovely review.
We’re delighted to hear your jumper arrived quickly and that you’re enjoying wearing it. It’s wonderful to know it brings a bit of joy on those cooler days – that’s exactly what we hope our knitwear does.
Warm regards
Team ERIBÉ Knitwear
There was a mix up with a discount code…
There was a mix up with a discount code to which Eribe responded very well.
First time I’ve bought from them so not familiar with sizing and true colours. Have sent one back and ordered 3 more to decide. Returns easy.
23 February 2026
Reply from ERIBÉ Knitwear
Thank you for your review. We’re really glad we were able to help resolve the discount code mix-up quickly, and that your first experience ordering with us has been a positive one overall. It’s great to hear the returns process was straightforward for you as well.
Sizing and colours can sometimes take a little getting used to when trying a new brand, so ordering a few styles to compare is a great way to find the right fit. We hope one of the new pieces is the perfect match for you, and that it becomes the first of many ERIBÉ favourites.
Warm regards,
Team ERIBÉ Knitwear
Unfortunately the colour of the sweater…
Unfortunately the colour of the sweater wasn’t as bright to me as it appeared on the website. Also I didn’t appreciate how short it was . The quality was good but I was disappointed as I had to return the sweater. I have loved the other 3 Eribe sweaters I have purchased and was totally satisfied with them.
23 February 2026
Reply from ERIBÉ Knitwear
Thank you for your review. We’re really glad to hear you’ve loved your other ERIBÉ sweaters and truly appreciate your continued support.
We’re sorry this particular style didn’t meet your expectations. Colours can sometimes appear slightly different depending on screen settings and lighting, and our styles do vary in length depending on the design and fit. We always aim to show items as accurately as possible on our website, but we understand it can still feel different once you try it on at home.
It’s great to hear the quality was still what you expected, and we hope your next ERIBÉ piece is another favourite. If you ever have questions about fit, length, or colour before ordering, our team is always happy to help.
Warm regards
Team ERIBÉ Knitwear
Reply from ERIBÉ Knitwear
We’re delighted to hear you loved the quality and design, and that your order arrived quickly. It’s always great to know our knitwear — and our service — hit the mark.
Thanks again for choosing ERIBÉ. We hope you enjoy wearing your piece for many years to come.
Warm regards
Team ERIBÉ Knitwear
Purchase of an Eribe garment
Website easy to use. I was kept well informed on progress of my order. Delivery on time as stated. My jumper was everything I wanted it to be and as I’d seen it on the website
26 January 2026
Reply from ERIBÉ Knitwear
We’re really pleased to hear you found the website easy to use and felt well informed throughout your order — smooth journeys only, as it should be. And we’re especially glad your jumper lived up to expectations and matched what you saw online. That’s the dream.
Thanks again for choosing ERIBÉ and for your kind words. We hope it keeps you cosy for many seasons to come.
Warm regards
Team ERIBÉ Knitwear
This company creates eye catching…
This company creates eye catching sweaters that are great additions to your winter
wardrobe. . Striking patterns in many styles to choose from. Best of all was contacting Brooke who was thoughtful and knowlegable about the products I was interested in purchasing. Love my sweaters. Love my experience.
29 December 2025
Reply from ERIBÉ Knitwear
Thank you so much for your wonderful review! We’re delighted to hear you’re loving your new sweaters — the striking patterns and quality pieces really do make winter wardrobes shine.
It’s also fantastic to hear that your experience with our team was so positive 😊 Your support and feedback mean the world to us, and we hope your sweaters bring you lots of joy this season and beyond.
Warm regards
Team ERIBÉ Knitwear
Very cute beret hat
Very cute beret hat! Bought 2 for my daughters for Christmas and decided to treat myself as well! Beautiful design, quality and it is so light yet so warm, perfect.
29 December 2025
Reply from ERIBÉ Knitwear
Thank you so much for such a lovely review — we’re delighted to hear it was a hit all round. Buying two for your daughters and treating yourself feels like exactly the right energy.
We’re so pleased you love the design and quality, and that it surprised you with how light yet warm it is — that balance is something we care a lot about. We hope they’re all being well worn and very well loved.
Thanks again for taking the time to share this. It really does mean a lot to us.
Warm regards,
Team ERIBÉ Knitwear
First time ordering from this company
First time ordering from this company. Have yet to wear purchased items but the service and speed of delivery was excellent. Will purchase again and recommend.
29 December 2025
Reply from ERIBÉ Knitwear
Thank you so much for your kind words! We’re thrilled to hear that your first experience with us was a positive one. We can’t wait for you to enjoy your items, and we look forward to welcoming you back soon!
Warm regards,
The ERIBÉ Team
Reply from ERIBÉ Knitwear
Thank you so much for your kind review — we’re really glad you’re pleased with the knitwear.
Warm regards,
The ERIBÉ Team
Beautiful pattern with lovely colours
Beautiful pattern with lovely colours. I’ve had so many compliments.
It feels very comfortable to wear
25 November 2025
Reply from ERIBÉ Knitwear
Thank you for your review! It’s wonderful to hear you’re getting so many compliments, and that it feels as comfortable as it looks.
Warm regards,
The ERIBÉ Team
Wonderful knitwear which is as…
Wonderful knitwear which is as beautiful as it is warm.
25 November 2025
Reply from ERIBÉ Knitwear
Thank you so much! We’re delighted to hear you’re enjoying the warmth and beauty of your knitwear.
Warm regards,
The ERIBÉ Team
A stunning colour combination
25 November 2025
Reply from ERIBÉ Knitwear
Thank you so much! We’re thrilled you love the colour combination.
Warm regards,
The ERIBÉ Team
Packaging underwhelming.
Bought as a present for my daughter. Lovely jumper but the way it is packaged for a premium product leaves a lot to be desired. No thank you or care instruction in package. Wrapped in a plastic bag.
Seeing it on Instagram would have you believe it would come beautifully wrapped but this is not the case.
5 December 2025
Unprompted review
Reply from ERIBÉ Knitwear
Thank you so much for your feedback. We’re thrilled to hear your daughter loves her jumper! We really appreciate your thoughts on the packaging, while we don’t currently include branded boxes or additional touches, your comments have been noted as we continue to explore ways to improve the unboxing experience in the future.
We hope she enjoys wearing it, and thank you again for sharing your thoughts with us.
Warm regards,
The ERIBÉ Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.