ERIBÉ Knitwear Reviews 324

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, beautiful designs, and comfortable feel, often describing them as timeless and heirloom pieces. Many consumers appreciate the wide selection of styles, colors, and the overall craftsmanship of the knitwear. The ordering process is frequently highlighted as simple and the delivery service as remarkably fast, with many items arriving within days, even for international shipments. However, some customers also noted issues with product descriptions, specifically regarding material composition, with a few instances where items advertised as merino wool were labeled as lambswool upon arrival. There were also occasional concerns about the finishing of some garments, such as stitching quality and potential scorch marks, and a few people mentioned that the shape of their jumpers did not hold up over time.

What people talk about most

Product

People report positive experiences with product, praising the amazing designs, colors, and yarn quality, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the unbelievable quality, amazing... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speedy and fast... See more

Order

Consumers find the ordering experience to be positive. Many reviewers praise the simplicity of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have 2 Eribe traditional fair isles already, one a short cardy and the other a short sweater. A new colorway in the short cardigan was so gorgeous I could not resist. These are timeless and possibly... See more

Company replied

Rated 5 out of 5 stars

This company creates eye catching sweaters that are great additions to your winter wardrobe. . Striking patterns in many styles to choose from. Best of all was contacting Brooke who was thoughtfu... See more

Company replied

Rated 5 out of 5 stars

The speed of delivery was fantastic - got my gorgeous new jumper within 48 hours of ordering.. and it's so lovely. The yarn is really soft and doesn't itch at all. The design is a bit quirky, which I... See more

Company replied

Rated 5 out of 5 stars

Having been to the shop and interacted with the staff, I can say that customer service is a priority for them. They are very helpful, and friendly. I recently treated myself to a new to-me sweater. It... See more

Company replied


Company details

  1. Knitwear Manufacturer

Written by the company

ERIBÉ Knitwear is an award-winning knitwear design house and manufacturer based in Melrose, Scotland. Established in 1986, we started out as a cottage industry and have since gone global with our innovative spins on traditional Scottish Fairisle knitwear. We love sustainability and champion natural yarns, quality craftsmanship, and eco-conscious living. Like a wonderful extended family, ERIBÉ is all about the people involved — our design and sales team, our hand-knitters, mills, suppliers, agents, buyers, and you, our brilliant customers. We value every single person involved in our story and love hearing from our customers — you’ve helped us develop a diverse range of knitwear suited to all body shapes, skin tones and cultures. Discover knitwear you’ll love right here!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

324 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I love those jumpers

I love those jumpers. They’re perfect and cosy.

5 May 2025
ERIBÉ Knitwear logo

Reply from ERIBÉ Knitwear

Thank you so much! We're delighted to hear you love the jumpers—they really are the perfect cosy companions. So glad they're bringing you comfort and joy!
- Team Eribé

Rated 5 out of 5 stars

Wonderful knitwear to wear and own… I…

Wonderful knitwear to wear and own… I now have 4 sweaters, a little obsessive!!!

5 May 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your lovely review! We're thrilled to hear you're enjoying your Eribe knitwear—and we completely understand the obsession! 😊 Four sweaters sounds like a cosy and stylish collection. We truly appreciate your support and hope each piece brings you warmth and joy for years to come.

- Team Eribé

Rated 5 out of 5 stars

Beautiful jumper

Beautiful jumper, so cosy and stunning colours , quick delivery with great communication

28 April 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your lovely review! We're thrilled to hear you love the jumper and found it cosy and colourful. We're also glad the delivery and communication met your expectations.

We really appreciate your support, and we hope to see you again soon!

- Team Eribé

Rated 3 out of 5 stars

Bought an Alpine cardigan.

Bought an Alpine cardigan, as I already have a jumper in same style which fits well.
however, the cardigan is so much smaller in same "Medium", cannot return it for a large as large has sold out. It is even tight around the hips.

25 April 2025
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Reply from ERIBÉ Knitwear

Thank you for your review! We're sorry to hear the Alpine cardigan didn’t fit as expected. The difference in fit is due to the cardigan being a slim fit, while the jumper you mentioned is part of our regular fit range. This distinction is noted in the product descriptions, and slim fit styles are designed to have a closer, more tailored shape.

We understand the frustration, especially with the larger size being unavailable, and appreciate your understanding.

- Team Eribé

Rated 5 out of 5 stars
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Reply from ERIBÉ Knitwear

Thank you so much! We're delighted to hear it's a lovely addition to your spring wardrobe. Enjoy wearing it, and we hope it brings you lots of compliments this season! - Team Eribé

Rated 5 out of 5 stars

Very impressed

Super fast delivery to regional Australia from Scotland. Jumper is more beautiful in person than online. A real beauty 😊

24 April 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your kind words! We're thrilled to hear your jumper arrived so quickly, and even more delighted that you love it even more in person. Enjoy your beautiful new knit – it's wonderful to know it's found a happy home! - Team ERIBÉ

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, delighted with my Alpine sweater in a new colour for me ,size larger than before to give a little extra room, very pleased.

8 April 2025
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Reply from ERIBÉ Knitwear

Thank you for your review! We're delighted you’re happy with the quality of our Alpine Sweaters and speedy delivery. We appreciate your feedback - It means the world to us. - Team ERIBÉ

Rated 5 out of 5 stars

Quality product

Quality product, great customer service.
I bought the Kinross cardigan in Opal, its true to size, the colours are beautiful, such a lovely garment that has been made with care. Love the brand.

16 April 2025
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you for your fantastic review!

We're so happy that you're pleased with the quality of our Kinross Cardigans. It's great to know you appreciate it being made with care. We truly value your feedback and are thrilled you’re happy with your purchase! - Team ERIBÉ

Rated 5 out of 5 stars

Absolutely beautiful sweater

Absolutely beautiful sweater, great colors, texture, a gift for my wife, she received several compliments. Fast ship, well packaged. Great to deal with. Thank you!

7 April 2025
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Reply from ERIBÉ Knitwear

Thank you for your lovely review! We're so happy to hear that you're pleased with the jumper and that the colours are just as you expected. We’re so glad you chose us for this gift! - Team ERIBÉ

Rated 5 out of 5 stars

I have quite a few alpine cardies

I have quite a few alpine cardies, both long and short and I absolutely love them! The quality, design and colours are gorgeous. I always receive comments when I wear them.

7 April 2025
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Reply from ERIBÉ Knitwear

Thank you for your fantastic review! We're delighted to hear that you love our Alpine cardigans. Your continued support means the world to us. - Team ERIBÉ

Rated 5 out of 5 stars

Parcel came quickly and the jumper is…

Parcel came quickly and the jumper is gorgeous!!

7 April 2025
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Reply from ERIBÉ Knitwear

Thank you so much!

We're thrilled to hear that you're happy with your jumper. We look forward to helping you find your next favourite piece! - Team ERIBÉ

Rated 5 out of 5 stars

Lovely colours and the wool soft and…

Lovely colours and the wool soft and comfortable next to the skin. Good fit.
Efficient delivery.

7 April 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your review! We're thrilled to hear that you love the quality of our knitwear and the range of colours we offer.

We truly appreciate your support and look forward to helping you find more beautiful pieces in the future! - Team ERIBÉ

Rated 5 out of 5 stars

Lovely stripes!

Easy to buy, quick delivery and lovely product.

28 March 2025
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Reply from ERIBÉ Knitwear

Thank you for your wonderful review! We're so happy to hear that you loved the stripes and had a smooth shopping experience with quick delivery. Your feedback means a lot to us. We hope you enjoy your new product, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great quality

Great quality. Fits true to size.

27 March 2025
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Reply from ERIBÉ Knitwear

Thank you for the fantastic review! We're so glad to hear that you're happy with the quality and fit of your purchase. We hope to see you again soon!

Rated 5 out of 5 stars

Love your jumpers

Love your jumpers. Easy to order and shipped quickly. Thank you.

25 March 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your kind words! We're so happy to hear you love your jumpers and had a smooth ordering experience.

Rated 4 out of 5 stars

That the pictures are actually true to form and size

Service was quick and easy to place orders to Australia n

3 January 2025
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Reply from ERIBÉ Knitwear

Thank you for your feedback! We're so glad to hear that you found the pictures accurate and true to size. We take great care in ensuring our product listings reflect the real thing. Thanks for your support! - Team ERIBÉ

Rated 5 out of 5 stars

Excellent quality knitwear in a…

Excellent quality knitwear in a beautiful range of colourways.
This company's website is easy to navigate and my goods were dispatched and received quickly. I had reason to return an item (due to size) and was refunded within a couple of days of their receipt.
I have bought from them more than once and would do so again.

28 February 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your wonderful review! We're thrilled to hear that you love the quality of our knitwear and the range of colours we offer. It's also great to know that you found our website easy to navigate and that your order arrived quickly.

We aim to make the return process as smooth as possible, and we're glad to hear you had a positive experience. We truly appreciate your loyalty and look forward to serving you again in the future! - Team ERIBÉ

Rated 5 out of 5 stars

Gorgeous colours

I love this jumper - the colours are beautiful in real life the same as the picture on the website and is a perfect fit for me. Sadly I can not wear it yet as it is for my birthday and is now wrapped up waiting for me! 😊

28 February 2025
Unprompted review
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Reply from ERIBÉ Knitwear

Thank you for your lovely review! We're so happy to hear that you're pleased with the jumper and that the colours are just as you expected. We hope it makes your birthday extra special when you finally get to wear it! Wishing you a wonderful celebration, and we’re so glad you chose us for this gift! - Team ERIBÉ

Rated 5 out of 5 stars

The item arrived quickly

The item arrived quickly. Thank you!

28 February 2025
ERIBÉ Knitwear logo

Reply from ERIBÉ Knitwear

Thank you for your review! We're glad to hear that your item arrived quickly. We appreciate your feedback and hope you're happy with your purchase! - Team ERIBÉ

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