I have 2 Eribe traditional fair isles already, one a short cardy and the other a short sweater. A new colorway in the short cardigan was so gorgeous I could not resist. These are timeless and possibly... See more
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Review summary
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This company creates eye catching sweaters that are great additions to your winter wardrobe. . Striking patterns in many styles to choose from. Best of all was contacting Brooke who was thoughtfu... See more
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The speed of delivery was fantastic - got my gorgeous new jumper within 48 hours of ordering.. and it's so lovely. The yarn is really soft and doesn't itch at all. The design is a bit quirky, which I... See more
Company replied
Having been to the shop and interacted with the staff, I can say that customer service is a priority for them. They are very helpful, and friendly. I recently treated myself to a new to-me sweater. It... See more
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Company details
Written by the company
ERIBÉ Knitwear is an award-winning knitwear design house and manufacturer based in Melrose, Scotland. Established in 1986, we started out as a cottage industry and have since gone global with our innovative spins on traditional Scottish Fairisle knitwear. We love sustainability and champion natural yarns, quality craftsmanship, and eco-conscious living. Like a wonderful extended family, ERIBÉ is all about the people involved — our design and sales team, our hand-knitters, mills, suppliers, agents, buyers, and you, our brilliant customers. We value every single person involved in our story and love hearing from our customers — you’ve helped us develop a diverse range of knitwear suited to all body shapes, skin tones and cultures. Discover knitwear you’ll love right here!
Contact info
Rose House, Dingleton Road, TD6 9QY, Melrose, United Kingdom
- +44 (0)1896 755540
- shop@eribe.com
- eribe.com
4.7
Excellent
324 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Nice jumper but poor communication
Bought 2 sizes of alpine jumper - very nice but fit not good so sent back. Returns portal not working, then had 2 emails to say the second one was in transit when I had already received it - some errors in communication.
25 November 2025
Reply from ERIBÉ Knitwear
Thank you so much for letting us know and for your review, and I’m really sorry for the confusing ride with the returns portal and the duplicate transit emails. We’ve reached out directly via email to apologise for the inconvenience. It looks like there was a brief system glitch on our side, but everything should now be back on track.
Warm regards,
The ERIBÉ Team
Wonderful selection & delighted with my choice.
It was so hard to decide on the style I wanted, from such a wonderful selection.
I was slightly anxious awaiting the delivery of my chosen sweater. As I’m tall at 5ft 10in, sleeve length is often too short. But I was delighted when I tried it on and found that it’s such a lovely fit. Thank you.
6 November 2025
Unprompted review
Reply from ERIBÉ Knitwear
Thank you so much for your lovely review. We’re delighted to hear you found a style you love from our collection.
We know how important sleeve length can be, so it’s wonderful to hear that your new sweater fits you perfectly.
We really appreciate you taking the time to share your experience, and we hope you enjoy wearing your ERIBÉ knit for many seasons to come.
Warm regards,
The ERIBÉ Team
Lovely designs
I love the Fair Isle designs and colours. Also you usually have styles available in my size xs which is great.
27 October 2025
Reply from ERIBÉ Knitwear
Thank you so much for your lovely feedback! We’re thrilled to hear you love our Fair Isle designs and colours, and that our XS sizes are working well for you. Your support means a lot to us!
Warm regards,
The ERIBÉ Team
Super fast delivery to the US!
Super fast delivery to the US!
I've bought 6 items from the Corry collection for myself and my daughter. Super soft. Interesting neckline on the jumper. Love the pockets on the vests.
27 October 2025
Reply from ERIBÉ Knitwear
Wow — six pieces from the Corry Collection! Thank you so much for your continued support. We’re delighted you and your daughter are loving them — the softness, neckline, and pockets are some of our favourite details too.
Warm regards,
The ERIBÉ Team
It is all top notch.
Great quality merchandise, easy to use website and speedy delivery.
27 October 2025
Reply from ERIBÉ Knitwear
Thank you so much for your lovely feedback! We’re thrilled to hear you enjoyed the whole ERIBÉ experience — from browsing to delivery. We hope you love wearing your new knitwear!
Warm regards,
The ERIBÉ Team
Disappointingly finished
Disappointingly finished, one shoulder poorly stitched on with what looks like a small iron scorch mark next to it, looks like stitching could come loose soon. and not that symetrical
Actually the whole jumper felt a bit 'felted', quite unlike the cardigan I bought a couple of years ago which had bouncier wool, and made me want to buy another!!!!
27 October 2025
Reply from ERIBÉ Knitwear
We’re really sorry to hear that your jumper didn’t meet your expectations this time, that’s definitely not the quality we aim for. Our team has already reached out to you directly so we can make this right and ensure you’re happy with your ERIBÉ piece. Thank you for bringing this to our attention, your feedback helps us maintain the high standards we’re known for.
Warm regards,
The ERIBÉ Team
Beautiful knitwear
Beautiful knitwear, good choice in colours and sizes, quick delivery.
27 October 2025
Reply from ERIBÉ Knitwear
Thank you so much for your kind words! We’re delighted you’re happy with your ERIBÉ knitwear, from the colours to the delivery. Enjoy wearing your new piece!
Warm regards,
The ERIBÉ Team
Great jumper.
My sweater arrived within a few days. Its colour is even more lovely than on the photos and the yarn is wonderfully soft. Sleeves are long enough even for tall girls like me.
26 September 2025
Reply from ERIBÉ Knitwear
We’re so happy to hear that you love your new sweater! Thank you for your lovely feedback — we’re delighted the colour, softness, and fit were just right (especially those long sleeves!).
Warm regards,
The ERIBÉ Team
I had previously bought a cardigan and…
I had previously bought a cardigan and love it so much and decided to buy another!
Gorgeous garment, lovely wool and so comfortable to wear - absolutely love it!! 🥰
25 September 2025
Reply from ERIBÉ Knitwear
That’s so lovely to hear — thank you! We’re thrilled you’re enjoying your ERIBÉ pieces so much. It’s always wonderful when one favourite turns into another!
Warm wishes,
The ERIBÉ Team
No European deliveries
I did not like the fact that Eribe is not able to sent a purchase to Europe; so I asked a London based friend to accept the parcel for me and bring it to my home adress in the Netherlands; rather complicated …..
9 October 2025
Reply from ERIBÉ Knitwear
Thank you for your feedback — we completely understand how frustrating that must have been. We’re currently working on reinstating EU shipping and hope to have this available again soon. We really appreciate your patience (and your creative workaround to get your ERIBÉ piece!).
Warm regards,
The ERIBÉ Team
Stylish, sustainable heirloom knitwear
Superb quality British knitwear. My second purchase from Eribe - stylish, sustainable and high quality heirloom pieces.
1 October 2025
Reply from ERIBÉ Knitwear
Thank you so much for your wonderful words — we’re thrilled to hear you love your ERIBÉ pieces! It’s always such a joy to know our designs are being cherished and worn again and again.
Warm wishes,
The ERIBÉ Team
Good service quality knitwear
29 September 2025
Reply from ERIBÉ Knitwear
Thank you so much — we’re delighted you’re happy with both the service and the quality of your knitwear! Your support means a lot to us.
Warm regards,
The ERIBÉ Team
Jumper missold
Purchased a merino Fairisle jumper for about £200 from ERIBE which claims on its website it sells “sustainable knitwear from Scotland”. The jumper arrived quickly but the sewn in label said it was lambs wool (not merino) and was made in Poland. As the jumper was not merino wool I rang the head office and explained the problem and said I would be returning it but did not think I should have to pay the return postage (£9.85) of something that was missold to me. I was told that it was merino lambs wool which was just rubbish as merino sheep are shorn more than once and lambs wool should be the first shearing of a lamb and despite my best efforts she continued to say it was merino lambs wool but it was not labled as such. Merino wool has unique qualities not found in lambs wool which was why I was buying it. I returned the item and put a note on the return form saying I should not have to pay the return postage cost. I was quickly refunded but not the cost of the postage. So be very careful of what you are buying as the description may not be correct and don’t expect the item to be
made in Scotland as it may very well not be.
29 September 2025
Reply from ERIBÉ Knitwear
Thank you for sharing your thoughts. We’re sorry this caused confusion at the time and appreciate you taking the time to leave feedback. Our team always aims to communicate product details as clearly as possible and ensure every customer feels confident in their purchase.
Warm regards,
The ERIBÉ Team
Reply from ERIBÉ Knitwear
Thank you so much for your feedback! We’re delighted to hear your order arrived right on time and that you’re happy with your ERIBÉ piece. We hope you enjoy it for many seasons to come.
— Team ERIBÉ
Lovely Stobo
The speed of delivery was fantastic - got my gorgeous new jumper within 48 hours of ordering.. and it's so lovely. The yarn is really soft and doesn't itch at all. The design is a bit quirky, which I like and it's reversible, i.e. it can be worn back to front. The fit is great too - I chose a larger size as I am tall and prefer a good bit of positive ease and with this came a longer length and sleeves that are actually long enough too! Always a plus. All together an extremely positive experience.
12 September 2025
Unprompted review
Reply from ERIBÉ Knitwear
Thank you for taking the time to share such detailed feedback! We’re delighted to hear your jumper arrived so quickly and that you’re enjoying the softness, design, and fit. It’s wonderful to know the reversible style and longer length work so well for you. We’re so pleased your experience with us has been such a positive one.
Warm regards,
Team ERIBE Knitwear
Great design and quality
Great design and quality, fits true to size and arrived quickly and safely.
3 September 2025
Unprompted review
Reply from ERIBÉ Knitwear
Thank you for your lovely feedback! We’re so pleased to hear you’re happy with the design, fit, and quality—and that your order arrived safely and promptly. Enjoy wearing your new piece!
Warm regards,
Team ERIBE Knitwear
Beautiful!
I absolutely love the colours and designs of their top quality knitwear. If I could have one of everything, I would!
25 August 2025
Reply from ERIBÉ Knitwear
Thank you for your kind words. We’re so pleased that you love the colours, designs and quality of our knitwear — that really means a lot to us. Your support is truly appreciated.
Warm regards,
The ERIBÉ Team
I have not yet received my order
I have not yet received my order. It is not a fast service.
25 August 2025
Reply from ERIBÉ Knitwear
Hello, Shenda,
We’re so sorry to hear that your order hasn’t arrived yet. We weren’t notified of any issue before this review, so we’d really like the chance to look into this for you. Could you please contact us directly at shop@eribe.com with your order details so we can resolve it as quickly as possible?
Unfortunately, delivery delays are down to the courier, but we’ll always do our very best to make things right for you.
Warm regards,
The ERIBÉ Team
Loss of shape.
I love the colours and designs of the knitwear and have purchased two jumpers but have been so disappointed in how they have lost their shape around the bottom of both jumpers. Despite hand washing,as per instructions, and drying flat the rib around the bottom have stretched and gone loose and misshapen. I feel the bottom ribs need to be a double thickness to retain the shape. The single thickness rib is not robust enough. I hope you take this criticism on board as I feel these are expensive items of knitwear which should retain their shape.
28 February 2025
Unprompted review
Reply from ERIBÉ Knitwear
Thank you for taking the time to share your feedback. We’re very sorry to hear that your jumpers haven’t retained their shape as expected. We completely understand how disappointing this must be, especially when you’ve loved the colours and designs and taken care to follow the washing instructions.
Your comments regarding the ribbing are very helpful, and we’ll be sure to pass them on to our design team for consideration. We always strive to offer knitwear that not only looks beautiful but also performs well over time, and feedback like yours is invaluable in helping us improve.
If you’d like, our customer service team would be happy to discuss your items further and explore possible solutions.
Warm regards,
The Eribe Team
Reply from ERIBÉ Knitwear
Thank you for your kind words! We’re so pleased you’re enjoying your scarf and that your buying experience was smooth and easy.
Warm regards,
The Eribe Team
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