Happy with the price, happy with the speed of the delivery. Only comment to be improved on was to have had tracking ahead of time, so more notice but that's only down to my sporadic hours so I didn't... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered 8 plain white mugs, delivered in 2 working days and extremely well packed in ingeniously protective packaging. The mugs were exactly what I wanted - large, simple, elegant and flawless.
Company replied
I hadn't heard of this site before, but the price of the wheelbarrow and the very quick delivery was excellent. They kept me informed from confirmation of order through to delivery. Many thank... See more
Good quality product, exactly as described, and a very quick and efficient delivery. And customer services even reached out to check that all was okay afterwards.
Company replied
Company details
Written by the company
We're eracco an online store distributing workplace supplies at market-leading prices throughout the UK. Ordering products for your workplace doesnt have to be difficult, we make it simple; good prices, good service, rapid delivery.
Contact info
36 High Street, CO9 2AQ, Halstead, United Kingdom
- hello@eracco.co.uk
- eracco.co.uk
4.7
Excellent
508 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Item sent was not as described but full…
Item sent was not as described but full refund provided.
Excellent customer service.
11 December 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review Jim. Happy to hear the customer service was excellent and you received a refund on the item :)
Amazing product and fasts delivery.
Amazing product and fasts delivery.
Great customer service.
6 December 2025
Unprompted review
Reply from Eracco
Thank you for leaving a great review Jack. Happy to hear you were pleased with the whole service :)
Reply from Eracco
Thank you for leaving a positive review Alexandra! Glad to hear you were happy with everything :)
Quick easy and well priced
4 December 2025
Unprompted review
Reply from Eracco
Thank you for leaving a great review Max :)
Great folding tressle table
Order placed and acknowledged quickly. Delivery was prompt. The table is perfect. Compact and good to store away. Very happy with all aspects of the service provided and the product.
6 November 2025
Unprompted review
Reply from Eracco
Thank you for leaving a great review Anita. Happy to hear the whole service was good and you love the product :)
Trustworthy company
Easy to order and prompt delivery. Very happy with price and service.
6 November 2025
Unprompted review
Reply from Eracco
Thank you for leaving a great review! Glad to hear you had no troubles and everything was good for you :)
Great product and customer service
Very friendly and helpful customer service team and the products were delivered swiftly and great quality. Highly recommended!
10 November 2025
Unprompted review
Reply from Eracco
Thank you for leaving us such a glowing review. Happy to hear everything was top notch for you :)
Fantastic service
Fantastic service.
Great communication & fast delivery.
Well recommended!
Will definitely be using again.
Many thanks!
5 November 2025
Unprompted review
Reply from Eracco
Thank you for leaving a 5 star review Neil. Happy to hear the whole experience was positive for you. Looking forward to your custom again :)
Reply from Eracco
Thank you for leaving a positive review Ricky! Glad to hear your happy with the whole service :)
Simple, sturdy, elegant ceramics
Ordered 8 plain white mugs, delivered in 2 working days and extremely well packed in ingeniously protective packaging. The mugs were exactly what I wanted - large, simple, elegant and flawless.
14 October 2025
Unprompted review
Reply from Eracco
Thank you for leaving a 5 star review Klaus. Happy to hear the mugs were well packaged and arrive exactly as they should have!
Highly recommend. Great customer service!
1 hour response time! And resolved our issue. Highly recommend. Nice one Robyn!
16 October 2025
Unprompted review
Reply from Eracco
Thank you for leaving a fantastic review! Happy to hear the customer service was good and resolved your issue. We will inform Robyn of this :)
Happy with the price
Happy with the price, happy with the speed of the delivery. Only comment to be improved on was to have had tracking ahead of time, so more notice but that's only down to my sporadic hours so I didn't see the email sent the day before. However it came pretty fast that it probably didn't have time to do that.
8 October 2025
Unprompted review
Reply from Eracco
Thank you for leaving a review Hannah. We do aim to send tracking details on the despatch email ASAP then customers can track the order but these can sometimes be delayed being sent out so apologies for this.
First time buying from Eracco in which…
First time buying from Eracco in which I required something urgently and they did delivered within the time required. Good customer service and reasonable prices.
8 October 2025
Unprompted review
Reply from Eracco
Thank you for leaving a review Tracie. Happy to hear the customer service, delivery and prices were good :)
Very quick response to my enquiry.
Very quick response to my enquiry.
Products very reasonably priced
Very fast delivery
I will be using eracco again, & I highly recommend people to use them
19 September 2025
Unprompted review
Reply from Eracco
Thank you for leaving a glowing review. Glad to hear you were happy with everything and look forward to your custom again soon!
Very well handled
Very well handled. Order came on time and was excellent. The only thing I could have done without was the repetition of every update by Fedex AND Eracco. 1 email is enough.
9 September 2025
Unprompted review
Reply from Eracco
Thank you for leaving a review George. Unfortunately the communication from FedEx is not something we can control but we will take on board the feedback regarding our communication :)
Good quality product
Good quality product, exactly as described, and a very quick and efficient delivery. And customer services even reached out to check that all was okay afterwards.
5 September 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review David. Happy to hear the service, product and delivery was good :)
This is the umpteenth time I’ve ordered…
This is the umpteenth time I’ve ordered from Erraco and I’ve always been impressed at how easy it is. From ordering from the website to receiving your order you are kept informed at every point. When you first find the site you might think “it’s too good to be true” because of their prices but I can tell you from experience, it isn’t. I recommend this website all the time.
13 August 2025
Unprompted review
Reply from Eracco
Thank you for leaving such a positive review Baz. We are happy to hear how impressed you are with everything and happy to hear your a regular customer. Hope this continues :)
First Time Using Eracco
Found exactly what I needed and delivered on the scheduled date and time.
Will be using this company again, prices affordable which is paramount nowadays.
1 August 2025
Unprompted review
Reply from Eracco
Thank you for taking the time to leave such a positive review Andrew. Glad to hear you were happy from start to finish and looking forward to having your custom again :)
First Class Delivery
Fantastic fast delivery! I ordered the large item and it arrived the next day - really impressed! Excellent service including a 10% off for my first order which was a very good offer. I brought this item for my garden business so I am very much looking forward to using it!
29 July 2025
Unprompted review
Reply from Eracco
Thank you for leaving such a positive review Tom. Glad to hear you were happy with the whole service and hope you have you as a customer again :)
Very simple ordering process with great…
Very simple ordering process with great delivery
29 July 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review Andrew :)
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