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Eracco Reviews 489

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TrustScore 4.5 out of 5

4.7

Internet Shop
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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive promptly, sometimes even sooner than expected. Many people appreciate the quality of the products, finding them to be exactly as described and meeting their expectations. The ordering process is frequently highlighted as easy and straightforward, with good communication throughout. However, some customers were dissatisfied with product accuracy, mentioning that items received were not always as advertised, particularly regarding specific features. A few other people also felt that packaging could be improved, as some items arrived damaged. There were also isolated instances of issues with delivery drivers and the handling of returns.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Product

Users describe positive interactions with the product. Many customers are pleased with the quality, noting... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the easy ordering process,... See more

Service

Consumers find service to be positive, highlighting excellent communication, prompt delivery, and good value.... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the products, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selected brand new set of quality chairs. Asked for a specific day to receive the order, which was faithfully honoured. Driver was very helpful in placing them where we could unpack the pallets. We re... See more

Company replied

Rated 5 out of 5 stars

Happy with the price, happy with the speed of the delivery. Only comment to be improved on was to have had tracking ahead of time, so more notice but that's only down to my sporadic hours so I didn't... See more

Company replied

Rated 5 out of 5 stars

Ordered 8 plain white mugs, delivered in 2 working days and extremely well packed in ingeniously protective packaging. The mugs were exactly what I wanted - large, simple, elegant and flawless.

Company replied

Rated 5 out of 5 stars

Fantastic fast delivery! I ordered the large item and it arrived the next day - really impressed! Excellent service including a 10% off for my first order which was a very good offer. I brought this i... See more

Company replied

Company details

  1. Internet Shop
  2. Safety Equipment Supplier

Written by the company

We're eracco an online store distributing workplace supplies at market-leading prices throughout the UK. Ordering products for your workplace doesnt have to be difficult, we make it simple; good prices, good service, rapid delivery.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

489 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I hadn't heard of this site before

I hadn't heard of this site before, but the price of the wheelbarrow and the very quick delivery was excellent. They kept me informed from confirmation of order through to delivery.

Many thanks

Kind regards

David

29 April 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good, first class company. Delivery took awhile but got to me in the end. Will use this company again.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service. Ordered 8x black plastic chairs. On the website it was advertised as "non slip feet", however, on receiving the items there was absolutely zero non slip features. Eracco said they made an error in their advertising on the website. Also, 4 of the 8 chairs were damaged on arrival, they were very poorly packaged.

We asked for a refund, they arranged collection and the very rude delivery driver refused to take all the chairs, he only wanted to take 4. We are still in contact with Eracco, strugging to organize a pick up and refund of the remaining 4 chairs....

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Servie

Placing the order online was easy, with excellent communication from then on. The delivery was prompt. The package was well wrapped and exactly what we wanted.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Bought 4 chairs from Eracco for my Man…

OkBought 4 chairs from Eracco for my Man cave and they're brilliant.
They're stackable, easy to clean,very light and very comfy and to top it off...,they came at a very reasonable price ..
They kept me informed for the delivery and when the chairs arrived..they were very well wrapped.
Well done all at Eracco.
Andy Hornby

13 January 2026
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a positive review Andy! Happy to hear the chairs suit your Man Cave well :)

Rated 5 out of 5 stars

excellent fast service

excellent fast service

5 January 2026
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a positive review Gillian. Happy to hear you received excellent and fast service :)

Rated 5 out of 5 stars

Great service

Great service, no dramas. Proper size and style.

5 January 2026
Unprompted review
Eracco logo

Reply from Eracco

Thanks for leaving a positive review Alan. Happy to hear there was no problems! :)

Rated 5 out of 5 stars

Great Service

Delivery time good and great communication throughout.

22 December 2025
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a positive review Dean :)

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