Enhance Medical Group Reviews 

3,067
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 446 reviews, customers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff, including surgeons, nurses, and coordinators, for their kindness, professionalism, and ability to make them feel at ease. Many highlight the exceptional service and smooth user experience, from initial consultation through to comprehensive aftercare, and are delighted with their amazing results. However, some customers noted issues with rushed consultations, a perceived lack of empathy, and unhelpful pre-operative communication. A few reviewers also expressed dissatisfaction with how post-operative concerns were handled, citing refusal to address issues or honor aftercare policies.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the kindness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the exceptional care and professionalism... See more

User experience

Clients share positive opinions on user experience, with many describing their overall journey as exceptional... See more

Customer service

Users describe positive interactions with customer service, highlighting the support, kindness, and patience... See more

Product

People report positive experiences with the product, with many expressing satisfaction with their results,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The last few months have flown by. No question to my PCC was too much and always answered promptly. All staff at Hammersmith hospital were so kind and lovely and made the experience much less worrying... See more

Company replied

Rated 5 out of 5 stars

What a beautiful experience, Dr Shalabi was incredible and everyone from the ladies at reception to the nurses ,including my consultant truly amazing. Highly recommending Enhanced is an understatemen... See more

Company replied

Rated 5 out of 5 stars

From the initial xontact Enhance have listened and heard what i wanted to achieve. All staff are professial and welcoming and immwdiately made me feel relaxed. Admission and surgery is beyond 5*. I... See more

Company replied

Rated 5 out of 5 stars

Uplift and Implants 345cc Great initial meeting and consultation in Manchester. The hospital/Operation staffing Birmingham A* and Dr Koda was phenomenal in explaining everything in a no nonsens... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Plastic Surgeon
  3. Plastic Surgery Clinic
  4. Private Hospital
  5. Surgeon

Written by the company

Enhance Medical Group is the UK's leading day case surgery provider. We have 7 clinics and 2 hospitals, all based in key locations and have highly skilled surgeons to complete all cosmetic procedures. All surgery options come with a free consultation for your complete peace of mind. We ensure you are 100% happy with the procedure before it goes ahead. All of our plastic surgery procedures are available on easy to pay monthly finance. We are also happy to take payments in full if this suits your requirements.

Breast Enlargement From £4,250

Written by the company

Book Your Free Consultation Today
Please feel free to call our team on 0800 808 5630 or visit our website for more information

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(3,067)

414 reviews in the last 12 months

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Rated 5 out of 5 stars

Dr shalabi was very reassuring…

Dr shalabi was very reassuring throughout my surgery. He was very thorough in helping me understand the results. I was very nervous despite having surgery many years ago, he calmed me down. I dont think i could of picked a better doctor. He had the most pleasant bedside manner too. Abbie, Rebecca, Cheryl have also been great. Lots of reassurance nothing is too much to ask.
Oxana at Hammersmith hospital especially. Oxana took the time to answer all my questions. The medical team in the theatre at Hammersmith throughout my operation were also really pleasent and made you feel relaxed. Safety checks were paramount throughout.

9 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sara! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Beyond the Physical: A Truly Life-Enhancing Experience

Choosing to undergo surgery is never just a physical decision—it’s emotional, personal, and, at times, overwhelming. From the moment I had my first consultation with Enhance Medical Group, I felt genuinely cared for, not just as a patient, but as a person.

What stood out most was the balance the team brought—professional yet warm, reassuring yet honest. Mr. Maklad was exceptional. He didn’t just focus on the procedure; he took the time to understand me. He spoke openly about the risks specific to my situation, gave me space to think, and never once made me feel rushed or pressured. That level of honesty built a deep sense of trust.

Melanie played such an important role in my journey too. She helped me navigate the emotional side of the process, offering reassurance and perspective at exactly the right moments.

On the day of surgery in Solihull, every single person—from reception to the surgical team—made me feel safe and supported. And post-surgery, Naomi’s care was incredible. Her attention to detail and calm reassurance made such a difference during recovery.

When I finally saw my before and after photos side by side, it hit me: “Why didn’t I do this sooner?” It wasn’t just about the physical result—it was about how I felt within myself. Confident. At ease. Ready to embrace life fully again.

If you’re thinking about taking this step, my advice is simple—start with a consultation. There’s no pressure, just an opportunity to understand your options. For me, the comprehensive aftercare was the ultimate safety net—it provided complete peace of mind on a journey that can otherwise feel daunting.

This experience has truly been life-enhancing in every sense of the word.

10 April 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Gail! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Wish I found them sooner

Can honestly say from start to finish they have been fantastic! I read some reviews what said don't be fooled because of the price.. honestly this is far from the truth! Honest opinions, clear explanations. Constant communications excellent aftercare. Excellent customer service. The surgeon was so professional and very helpful with his advice. I had to have old implants removed and decided to replace, I had an uplift as well i could not be happier with my results. Highly recommend

7 January 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Lisa! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Breast Reduction - Birmingham

I recently had a breast reduction at Enhance Medical (Birmingham).

From my pre-op all the way through to completion of my surgery today, I have felt confident and reassured by the team.

I would specifically like to give a shout out to my nurses Amaal, Patience, Wendy and Dr.David! I felt at ease as soon as I waked through the door and was introduced to the team, they went above and beyond to ensure I was comfortable and had everything I needed throughout my overnight stay.

As far as my results go, I am already over the moon about how I am looking but of course it is too early to confirm. I couldn’t speak highly enough of my surgeon Ben Khoda though.

Thanks so much to Enhance for such a lovely experience.

8 April 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Yasmine! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

I had an uplift and implants march 2026…

I had an uplift and implants march 2026 my surgeon was Mohamed maklad from start to finish the process was amazing all the staff have been brilliant and the after care has been very good I was anxious on the day and the team really took care of me any questions iv had have been responded to very quickly I would highly recommend using enhance medical.

25 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Exceptional

I had a breast reduction and lift 3 weeks ago. From initial consult to follow up I have been so happy with the care I have received. Every staff member has been exceptional - I would highly recommend using enhance!

19 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Lauren! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

I recently underwent breast…

I recently underwent breast augmentation with Enhance Medical, and I am extremely satisfied with the care and service I received throughout the entire process.

From my initial consultation to the procedure itself, the team was professional, attentive, and made me feel safe and comfortable at all times. My surgeon, Ben Khoda, was exceptional—knowledgeable, reassuring, and highly skilled in his work.

Although I am still in the healing stage, I am very pleased with the results so far. The clinic maintains a clean, safe, and welcoming environment, and the consultations were thorough and informative.

Overall, I would highly recommend Enhance Medical to anyone considering this procedure.

6 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Nancey! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Would definitely recommend.

3 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Amy! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Breast augmentation

I had my breast augmentation at the end of March and honestly, I couldn’t have asked for a better experience. From the very first consultation right through to the day itself, everything was handled so smoothly and professionally.

The whole team was incredibly kind, welcoming, and supportive. They really took the time to ease my nerves and made me feel comfortable every step of the way. On the day of the procedure, everything ran so calmly and efficiently, and I felt completely looked after.

Communication throughout the entire process was excellent, and I always felt informed and reassured. I’m so grateful for how caring and attentive everyone was — it really made all the difference.

Thank you so much for such a positive experience 💛

27 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Kiera! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

I thoroughly enjoyed my experince with…

I have thoroughly enjoyed my journey with Enhance. From start to finish it has been seamless! I had a rhinoplasty with Dr Seno and had my cast removal today, I can happily say, despite the swelling, I am really pleased with the result and vision of what it will look like once fully healed.
I had nurse Holly and another lovely nurse (I sadly didn’t get her name) for my aftercare appointments who were also nothing less than amazing. Due to this I will definitely be back to enhance in the future for more enhancements.
Thank you to dr Seno and the team x

6 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Danni! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

The staff were so lovely at enhance…

The staff were so lovely at enhance medical Hammersmith clinic I went for breast augmentation and they made me feel so calm and comfortable!! The results are amazing I love my new breasts already and it’s only been 3 weeks !

12 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Bernice! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Had my surgery on 25th March(this isn’t…

Had my surgery on 25th March(this isn’t my first time) I’m so pleased with how it all went mr maklad is just the best at what he does and really makes sure your happy, I had implants and I’m so happy with the results, also my nurse that looked after me I think it was xona (not sure I’ve spelt it correctly)she was so Lovley and caring, would highly recommend mr maklad everytime! Fay x

25 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Fay! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Had rhinoplasty with enhance

Had rhinoplasty with enhance. It was a very nice experience very easy and everyone is friendly. Would recommend

28 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Natalie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

I really enjoyed my experience with…

I really enjoyed my experience with enhanced Medical. From the minute I got there to the minute I left it was run smoothly! All of the nurses and
Doctors were amazing and made
Me feel very comfortable!

28 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Jodie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Top end service

From start to finish the service exceeded my expectations. All the staff at Joseph House were caring and professional and I was very well looked after. The team at Bristol are also of a high standard and very approachable. I would recommend Enhance highly

28 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Tasmin! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Mr Awad and the surgery team

Mr Awad and the surgery/recovery team were amazing. He made me feel safe and reassured from the very first appointment and I am so pleased with my results. I was looked after post surgery by some great recovery nurses at the Birmingham location that made sure I had everything I needed and got me on my way swiftly! My patient care coordinator Abbie was also great, I honestly have no complaints. I couldn’t recommend Mr Awad enough, he has changed my life. 😊

2 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Georgia! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Lovely friendly people very efficient

Lovely friendly people very efficient.
From start to finish on the day of operation definitely earn 5 stars and more.
Brilliant service.

3 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Michelle! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing company

Amazing company. So supportive and friendly. From my consultation to day of surgery amd after care to remove my old inplants to then have an uplift. I would 10000% would recommend to anyone. They was so patient and friendly Anytime I had questions they where available straight away on the phone or responded quickly via email. I am delighted with my surgery

21 February 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Laura! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

London

I am extremely satisfied with the service I received. The staff were not only friendly and welcoming, but also highly professional throughout my entire experience. Everything was handled efficiently and with great attention to detail, which made me feel comfortable and well taken care of.

The atmosphere was pleasant, and it was clear that customer satisfaction is a top priority. I truly appreciate the kindness, patience, and professionalism shown, and I would gladly recommend this place to others. Thank you for such a wonderful experience!

23 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Paulina! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

honest surgeon

honest surgeon, great results. professional, high standard hospitals and reception areas.
lots of pre and post op support.

22 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Stephanie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

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