Enhance Medical Group Reviews 

3,064
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 446 reviews, customers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff, including surgeons, nurses, and coordinators, for their kindness, professionalism, and ability to make them feel at ease. Many highlight the exceptional service and smooth user experience, from initial consultation through to comprehensive aftercare, and are delighted with their amazing results. However, some customers noted issues with rushed consultations, a perceived lack of empathy, and unhelpful pre-operative communication. A few reviewers also expressed dissatisfaction with how post-operative concerns were handled, citing refusal to address issues or honor aftercare policies.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the kindness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the exceptional care and professionalism... See more

User experience

Clients share positive opinions on user experience, with many describing their overall journey as exceptional... See more

Customer service

Users describe positive interactions with customer service, highlighting the support, kindness, and patience... See more

Product

People report positive experiences with the product, with many expressing satisfaction with their results,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The last few months have flown by. No question to my PCC was too much and always answered promptly. All staff at Hammersmith hospital were so kind and lovely and made the experience much less worrying... See more

Company replied

Rated 5 out of 5 stars

What a beautiful experience, Dr Shalabi was incredible and everyone from the ladies at reception to the nurses ,including my consultant truly amazing. Highly recommending Enhanced is an understatemen... See more

Company replied

Rated 5 out of 5 stars

From the initial xontact Enhance have listened and heard what i wanted to achieve. All staff are professial and welcoming and immwdiately made me feel relaxed. Admission and surgery is beyond 5*. I... See more

Company replied

Rated 5 out of 5 stars

Uplift and Implants 345cc Great initial meeting and consultation in Manchester. The hospital/Operation staffing Birmingham A* and Dr Koda was phenomenal in explaining everything in a no nonsens... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Plastic Surgeon
  3. Plastic Surgery Clinic
  4. Private Hospital
  5. Surgeon

Written by the company

Enhance Medical Group is the UK's leading day case surgery provider. We have 7 clinics and 2 hospitals, all based in key locations and have highly skilled surgeons to complete all cosmetic procedures. All surgery options come with a free consultation for your complete peace of mind. We ensure you are 100% happy with the procedure before it goes ahead. All of our plastic surgery procedures are available on easy to pay monthly finance. We are also happy to take payments in full if this suits your requirements.

Breast Enlargement From £4,250

Written by the company

Book Your Free Consultation Today
Please feel free to call our team on 0800 808 5630 or visit our website for more information

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(3,064)

448 reviews in the last 12 months

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Rated 5 out of 5 stars

The best journey ever

The best journey ever! The most caring staff and they made me feel so at ease as I was super nervous. I can't wait to see the results!

17 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Rose! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Incredible from start to finish

100% recommend, from my consultation to my surgery everyone has been amazing, kind, caring and the service has been 10/10. Dr Seno is incredible.

19 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Francesca! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

I am just a few days after my…

I am just a few days after my operation, don’t know the final results yet. At this point I can highly recommend the clinic,all people who are working there are very nice and full of understanding. I remember one nurse name Oksana who was looking after me when I was post surgery and I felt like at home not hospital which is crucial for patients.My surgeon was Nefer Fallico , I can fully recommend her at this stage.

17 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Paulina! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Amazing from start to finish thank you…

Amazing from start to finish thank you so much couldn’t of gone any better Ben koda and all the staff are excellent 🤩

25 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Suzanne! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Had a fantastic experience.

Had a fantastic experience from start to finish. The team couldn’t have been more attentive.

1 April 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Josephine! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Felt very well looked after by Abbie my…

Felt very well looked after by Abbie my case manager, and Dr Seno was amazing. Couldn’t have asked for better care throughout x 10/10 would recommend to anyone x

15 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Debbie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Highly recommend

I had surgery for bigger boob's... these guys were amazing even through my stress days 🙌

17 April 2025
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Stacey! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

A wonderful experience both times

I have been with Enhance twice. I initially went with Dr Maklad in 2022 for a reaugmentation of badly capsulated implants done elsewhere. I had a perfect result, but after some time my left started to look a little different (nothing to do with the surgeon but instead my muscles not quite letting the implant stay in position) and I was offered further surgery on that side and my concerns were dealt with promptly. I declined this as I didn’t want extra scarring and I did not find it too much of an issue. I would still recommend this surgeon to anyone; he is good at what he does and I found him to be very approachable and understanding and he did offer me a solution and had genuine care, which was refreshing as my previous experience elsewhere had been the complete opposite.

Fast forward to 2025 and beginning to train a lot at the gym. I decided it was now time to go over muscle. I got back in touch with Enhance and asked for a consultation with Ben Khoda, due to seeing him doing a lot of over the muscle implants on the Enhance group. I had a consultation with him at Leeds clinic and he was wonderful, he examined me and confirmed I had muscle deformity which would only be made worse by training. I booked with him and had my surgery on the 13th of April. I am only early days, but from what I can see - they are looking really good. He was brilliant throughout the consultations and on the day of surgery.

The whole team at Solihull both times were amazing. I would also like to give a special thanks to my PCC Steve, as he dealt with me both times and has always responded promptly on any of my communications, even post surgery; also Abbie, who looked after me at the Leeds clinic and has always been helpful.

13 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Rebecca! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Wonderful experience

Hi, I had my surgery done from Dc Antonin-Ottaviania, I really recommend him, he is a very honest Doctor, his work was amazing and I am so happy with the outcome. I would pick him again for the whole process, enhance were very kind and polite and I recommend them strongly, the prices are not high and affordable. Thank you for an amazing experience, from beginning to end. Very satisfied. Dr Ottaviania also said once he has completed surgery we are like his family and I can feel free to come in anytime and catch up for a chat or a coffee. These words made me feel cared for and he actually meant it.

15 April 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Hafzah! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Lovely team

Lovely team, Abbie is amazing with all clients she deals with.

18 March 2026
Unprompted review
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Chloe! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

From start to finish Enhance excels

From start to finish Enhance excels.
My surgeon Dr Maklad was extremely knowledgeable, he got exactly what I was asking for. And has provided just that! I am absolutely elated with the results and I’m only 7 days post surgery!!
All the nursing staff and my patient care coordinator Becci were fabulous throughout. They were supportive, caring and helpful at all steps.
I would recommend Enhance one million times over!
The hospital is also immaculately clean.
I am so happy with my results, I only wish I’d got it done sooner.
Thank you so much Enhance Solihull.

6 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Rachael! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

I had my surgery 2 years ago .

I had my surgery 2 years ago .
Everything was excellent.
I didn't have any issues .

14 April 2025
Unprompted review
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Elena! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Breast enlargement.

Everyone i have seen or spoken to pre/post surgery have been amazing and helpful in every way possible.
Great experience.
Couldn't recommend enough.

5 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Abi! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Amazing Experience

Staff have all been 10/10 friendly & helpful. So professional and well organised on lead up to procedure & day of . Would recommend to go with Enhance to anyone thinking about it.

10 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Emily! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Highly recommend

I had my surgery on December 30th, 2025, and recently attended my three-month check-up where I was told everything is perfect.

From my very first consultation, I felt completely comfortable and 100% confident that I was making the right decision. I immediately trusted my surgeon, Mr Maklad, whose professionalism and expertise put me at ease from the start. He knew exactly what he was doing, which gave me complete confidence going into surgery.

The nurses at Hammersmith Hospital were absolutely amazing and made me feel so comfortable from the moment I arrived. Their care and support meant so much throughout the whole experience.

My recovery went very smoothly, and I had no issues whatsoever. I also made sure to look after myself properly, which definitely helped.

I would do it all again in a heartbeat — it’s one of the best decisions I’ve ever made.

30 December 2025
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Emily! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing

From day one enhance have been brilliant, all the staff are so friendly and helpful!
I had my surgery with Dr shalabi last Saturday and I am so happy with my results already! He was amazing as were all the staff on the day!
Thanks so much!!

4 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Katie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Had a great experience

Had a great experience. Highly recommend from my heart to the ones looking forward to getting their surgery done.Secial thanks to the nurse who made me feel safe and she took proper care of me. Dr. Hamza is very professional and made the whole procedure smooth.
Everything was perfect. Again thank you to everyone ❤️

10 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Beata! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Dr shalabi was very reassuring…

Dr shalabi was very reassuring throughout my surgery. He was very thorough in helping me understand the results. I was very nervous despite having surgery many years ago, he calmed me down. I dont think i could of picked a better doctor. He had the most pleasant bedside manner too. Abbie, Rebecca, Cheryl have also been great. Lots of reassurance nothing is too much to ask.
Oxana at Hammersmith hospital especially. Oxana took the time to answer all my questions. The medical team in the theatre at Hammersmith throughout my operation were also really pleasent and made you feel relaxed. Safety checks were paramount throughout.

9 April 2026
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sara! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Beyond the Physical: A Truly Life-Enhancing Experience

Choosing to undergo surgery is never just a physical decision—it’s emotional, personal, and, at times, overwhelming. From the moment I had my first consultation with Enhance Medical Group, I felt genuinely cared for, not just as a patient, but as a person.

What stood out most was the balance the team brought—professional yet warm, reassuring yet honest. Mr. Maklad was exceptional. He didn’t just focus on the procedure; he took the time to understand me. He spoke openly about the risks specific to my situation, gave me space to think, and never once made me feel rushed or pressured. That level of honesty built a deep sense of trust.

Melanie played such an important role in my journey too. She helped me navigate the emotional side of the process, offering reassurance and perspective at exactly the right moments.

On the day of surgery in Solihull, every single person—from reception to the surgical team—made me feel safe and supported. And post-surgery, Naomi’s care was incredible. Her attention to detail and calm reassurance made such a difference during recovery.

When I finally saw my before and after photos side by side, it hit me: “Why didn’t I do this sooner?” It wasn’t just about the physical result—it was about how I felt within myself. Confident. At ease. Ready to embrace life fully again.

If you’re thinking about taking this step, my advice is simple—start with a consultation. There’s no pressure, just an opportunity to understand your options. For me, the comprehensive aftercare was the ultimate safety net—it provided complete peace of mind on a journey that can otherwise feel daunting.

This experience has truly been life-enhancing in every sense of the word.

10 April 2026
Unprompted review
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Gail! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Wish I found them sooner

Can honestly say from start to finish they have been fantastic! I read some reviews what said don't be fooled because of the price.. honestly this is far from the truth! Honest opinions, clear explanations. Constant communications excellent aftercare. Excellent customer service. The surgeon was so professional and very helpful with his advice. I had to have old implants removed and decided to replace, I had an uplift as well i could not be happier with my results. Highly recommend

7 January 2026
Unprompted review
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Lisa! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

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