Enhance Medical Group Reviews 

3,067
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 446 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and surgeons for their professionalism, caring approach, and ability to make them feel comfortable and at ease throughout their journey. Many people highlight the exceptional service, from initial consultation to aftercare, describing the entire process as seamless and well-organized. Reviewers are particularly happy with their results, often expressing increased confidence and satisfaction with the outcomes achieved by skilled surgeons. However, some customers also noted issues with communication and patient care coordination, mentioning rushed consultations, a lack of detailed information, or unhelpful responses to questions. A few other people also felt that some surgeons were dismissive or made them feel insecure during consultations, and some experienced difficulties with the company's handling of post-operative concerns or complaints.

What people talk about most

Staff

Consumers find staff to be exceptionally positive, with many reviewers highlighting the kindness,... See more

Service

People report positive experiences with service, highlighting the fantastic care from start to finish,... See more

User experience

Reviewers consistently express high satisfaction with their overall user experience, often describing it as... See more

Customer service

Clients share positive opinions on customer service, with many reviewers expressing satisfaction with the... See more

Product

Customers consistently note positive experiences with product, expressing high satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can not thank Enhanced medical enough. I was very anxious, nervous and overall scared but excited at the same time, from the moment I arrived at the clinic until I got discharged the staff at Solihil... See more

Company replied

Rated 5 out of 5 stars

Enhance medical have been fantastic right from the start. I was very nervous to go to my first consultation but the staff make you feel so comfortable and talk you through everything. Surgery day went... See more

Rated 5 out of 5 stars

The last few months have flown by. No question to my PCC was too much and always answered promptly. All staff at Hammersmith hospital were so kind and lovely and made the experience much less worrying... See more

Company replied

Rated 5 out of 5 stars

From the initial xontact Enhance have listened and heard what i wanted to achieve. All staff are professial and welcoming and immwdiately made me feel relaxed. Admission and surgery is beyond 5*. I... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Plastic Surgeon
  3. Plastic Surgery Clinic
  4. Private Hospital
  5. Surgeon

Written by the company

Enhance Medical Group is the UK's leading day case surgery provider. We have 7 clinics and 2 hospitals, all based in key locations and have highly skilled surgeons to complete all cosmetic procedures. All surgery options come with a free consultation for your complete peace of mind. We ensure you are 100% happy with the procedure before it goes ahead. All of our plastic surgery procedures are available on easy to pay monthly finance. We are also happy to take payments in full if this suits your requirements.

Breast Enlargement From £4,250

Written by the company

Book Your Free Consultation Today
Please feel free to call our team on 0800 808 5630 or visit our website for more information

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(3,067)

414 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Such good care from the moment of arranging a consultation. Everyone was so kind, supportive and helpful.

26 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Elisha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

The whole experience from the start to…

The whole experience from the start to now has been amazing! Couldn’t fault enhance medical , communication has been spot on, the care during surgery and after has been outstanding.

18 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Natasha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 4 out of 5 stars

Brest augmentation

My breast augmentation surgery was on March 18th. I was very warmly welcomed at the clinic. Unfortunately, I don't know the names of the people caring for me because none of them introduced themselves, but everyone was very nice, including the anastiologist and Dr. Fallico. Unfortunately, my PCC Melissa wasn't helpful; she didn't respond to my messages, and when she did, it was only after a few days. After the surgery, I felt like I was in an NHS facility, not a private clinic. I was told to get well quickly, even though I was feeling very dizzy. No one informed my husband to pick me up, and I was told to go to the waiting room, still feeling dizzy and uncomfortable sitting among the people who came for the consultation. My husband picked me up after 40 minutes, and no one even said goodbye when we were leaving, and no one asked how I was feeling?I also had two post-op bras in my backpack before the surgery because I didn't know which color to choose first. The nurse advised me to wear a black one, so the beige one stayed in the my backpack. A few hours later, at home, I noticed that only an empty box remained. Someone had taken out the bra – I don't understand why anyone was rummaging through my things. Of course, I asked my PCC Melisse about it, and as always, she wasn't helpful. She replied that she had checked and that I hadn't left anything anywhere, and I'm 100% sure that the bra was in the backpack. Apart from that, I'm very happy with the results of the surgery – my breasts are exactly what I expected.Thank you!

18 March 2026
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Reply from Enhance Medical Group

Thank you for taking the time to share your feedback Katarzyna. We’re really pleased to hear that you are happy with the results of your breast augmentation, as this is always our main priority.

We’re also glad that you felt warmly welcomed on arrival and that your experience with the clinical team and Dr. Fallico was positive.

We have carefully reviewed your case with the team involved. Your clinical notes confirm that you were stable, comfortable, and met all discharge criteria following surgery, which was also signed and agreed by you at the time. As part of our standard process, patients are advised of their discharge timing so they can contact their chaperone directly when ready for collection.

While some mild dizziness can occur following anaesthesia, patients are only discharged once it is clinically safe to do so. Our team are always available on the ward, and patients are encouraged to inform staff at any point if they require additional assistance.

In relation to your belongings, patients go into theatre with one selected post-operative bra, while any additional items are stored either in their personal luggage or Enhance bag alongside aftercare items. There is no requirement or reason for staff to access personal belongings outside of the patient’s presence unless specifically requested. We understand you had asked for the empty box to be retained, which may explain why this remained in your bag, and it is possible the additional bra was placed separately within your belongings.

With regards to communication, all messages are responded to as promptly as possible within working hours, and support remains available throughout the patient journey.

All members of the clinical team follow standard protocol of introducing themselves to patients upon arrival and throughout their care.

We take all feedback seriously and continuously review our processes to maintain a high standard of care. Following your review we arranged for your PCC to contact you to go through any questions or concerns you may have had. If you would like us to look into anything further, please feel free to contact your PCC directly and they will be happy to help.

Thank you again, and we wish you a very speedy recovery and we look forward to caring for you during your aftercare.

Rated 5 out of 5 stars

I had my breast augmentation surgery on…

I had my breast augmentation surgery on the 13th March at Enhance Solihull, I am now 11 days post op and feeling great! My surgeon was Mr Seno and I couldn’t fault my experience so far (375cc & 400cc High profile, smooth, round dual plane). My admission time was 7am, and I was out from my surgery at around 9:15 am, and discharged at 11:30! The process was so smooth and everyone there was very kind and helpful. I was also worried as I had never been under anaesthetic before and was nervous about being sick post surgery, I explained this to the anaesthetist and he made sure to give me anti sickness. I had no nausea coming round from surgery!

My recovery has also been smooth and have had no issues and minimal pain or discomfort, it’s definitely not been as bad as I thought!

At my first post op appointment the nurse Chloe looked at my incisions, which are so tiny, and informed me they were healing well enough for me to be able to shower 1 week post op!

Currently I’m happy with my surgery. I understand it’s a long process to see final results as they are still sitting high, but so far so good!

I would definitely recommend enhance medical Solihull and Mr Seno.

13 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Poppy! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & reccomendations!

Rated 5 out of 5 stars

blephostophy

I had blepharoplasty march 9th 2026 with Mr Sano (enhance medical group)
Perfect throughout,staff were kind ,friendly and supportive and Mr Sano was extremely kind ,thorough and his work on me was immaculate.would highly recommend and would certainly go back .ny 1st experience and I’m so glad I chose Enhance medical group

9 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing staff

The staff were so amazing and kind, helped me with everything I needed no matter what it was, kept me calm the entire time, couldn’t have asked for a more smooth and relaxed experience

18 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sammi! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

If you’re looking for a review to decide on the positive and negative ones on whether or not to go ahead with your surgery, keep reading!

If you’re looking for a review to decide on the positive and negative ones on whether or not to go ahead with your surgery, keep reading!

I had my surgery at the start of March and I cannot fault Enhance on my experience, the only issue I had was the first evening after having my surgery done was getting ahold of someone on the emergency line, but other than that I would give a 9.8/10 on my experience with the hospital.

I had my surgery done by Dr Ottaviani and the lovely nurse Oliwa and my recovery team was nurse Tony and Ron who helped me to recovery after coming round.

It was a very inviting and helpful team, clean and friendly environment

5 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Shanae! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for your feedback and for choosing Enhance as your trusted surgery providers. Thank you for your very kind words!

Rated 5 out of 5 stars

Amazing

Amazing.
From start to finish it was a professional experience. All made me feel in safe hands

16 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sarah! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

If you are looking for a skilled…

If you are looking for a skilled surgeon, I highly recommend Dr Mudera . She was very professional and patient with my questions regarding implant placement. The staff made me feel comfortable and secure throughout the process.They really care about their patients.

7 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Patryk! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & reccomendations!

Rated 5 out of 5 stars

I had surgery yesterday uplift with…

I had surgery yesterday uplift with implants and I couldn’t have asked for better care. Enhanced medical staff are professional, kind and caring. My surgeon Mohamed shalabi was amazing. So thorough with everything from the consultation to seeing me before surgery on the day for more measurements and confirming I was happy with our decisions. He comes through after surgery to check how you are and lets you know how surgery went. The nurses/HCA are just wonderful and so kind. I’m so happy with the service.

15 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Leanne! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Couldn’t be more pleased with the care…

Couldn’t be more pleased with the care and efficiency at enhance Hammersmith. Shoutouts to Melissa L PCC, Benjamin who checked me in on day of surgery, the pleasant anaesthetist, Dr Ottaviani and Oxana for her care post surgery day… I was put at ease and greeted beautifully by reception when I arrived at 7am and from then on it was a pleasant efficient experience. I can’t wait for my check up next week to see how I’m looking. Thank you Enhance. Superb team ❤️

15 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Jenna Louise! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

8 weeks post op from breast…

8 weeks post op from breast augmentation, love my results and the after care has been great. My surgeon was Dr Bilal Rafique, he was great I would definitely recommend him! Big thank you to Tony on the day of my surgery who calmed me down a lot! Been a positive experience for me. Thank you to all at enhanced medical group

18 January 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Michaela! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Really good experience and aftercare…

Really good experience and aftercare was good. Heard mixed reviews about enhance but I can assure you this was such a good experience, professional, good aftercare. Highly recommend.

9 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review M.S! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

What an amazing experience

What an amazing experience from start to finish! From consultation to surgery was a breeze and such a stress free process! I’m only 1 week po but I’m in love with my results already!! Ben khoda worked some magic on me ✨

4 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Ashleigh! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Thanks to Giulia Colavitti and Enhance!

Everything has been so smooth sailing with Enhance. From my first consultation to my surgery day, everyone has handled everything amazingly well and made me feel so comfortable. Wouldn’t have chosen to go anywhere else! I had my surgery on 1st March with Giulia Colavitti, she has been amazing since I first met her, really listened and understood my concerns and also knew what would suit my body the best! Thank you to Enhance and to Giulia!

1 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Jasmine! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

I recently had a breast lift with implants

I recently had a breast lift with implants at Enhance Medical Group in Hammersmith and I honestly couldn’t be happier with my experience.
From the very first consultation through to surgery and aftercare, the whole team made me feel comfortable, informed and supported. My surgeon, Dr Ottaviani, was incredible — so professional, reassuring and clearly very skilled. He took the time to explain everything and made me feel completely confident going into surgery.
I’m now just 2 days post-op and I’m already loving the results. The care I received after surgery was amazing as well — the nurses were so kind, attentive and supportive while I was recovering.
Every member of staff I met was friendly, welcoming and professional, which made the whole experience even better. I felt genuinely looked after the entire time.
Thank you to Dr Ottaviani and the whole team at Enhance Medical Group — I’m so grateful and would absolutely recommend them!

5 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Avelena! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Face, neck lift and upper blephroplaasty

This is my 2nd time using enhance and mr seno and I would never go anywhere else, the standards and care is second to none, also I had to stay for the night this time and the night staff patience and David were the most amazing people I’ve ever met and made my experience the best it could ever be, I’m looking to book my 3rd and final surgery and honestly know that I have absolutely nothing to worry about

24 February 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Joanne! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing staff and aftercare.

Absolutely amazing staff nurses Naz & Peceance and Dr marko , where so friendly and nothing was to much trouble . I found my surgery went very smoothly and I have had amazing aftercare of Enhance . Since i had my boob reduction i have so much happier and i feel a different person . My surgeon Dr Seno has been amazing from 1st consultation all through sugery and aftercare , so has my PCC Melanie . I honestly cant say anything negative about the service i have had off every member of staff since i decided to have the surgery . Anyone looking to have any surgery done please look in to Enhance as i 100% recommend.

13 February 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Christina! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Re Aug and mastopexy

Very early days but what a lovely experience.. after shopping around enhance stuck out to me like a sore thumb so I choose them and I am so glad I did! Staff are lovely, my pcc is lovely gets back to me when I need her and just had an overall amazing experience with this company. I would 1000% recommend and would have any other future surgery’s here :)

3 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sarah! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Mr Shalabi is a boob magician!

I had my BA on 22nd Feb with Mr Shalabi. The whole day from start to finish was perfect and every member of staff was so lovely. The young lady with glasses on reception was great on my arrival, and kept checking in with me how I was feeling whilst I waited to be taken down. Tony the nurse made me feel so relaxed, it was like talking with an old friend. Mr Shalabi has worked actual magic on me and I couldnt be happier. This is something I’ve wanted for at least 15 years and I’m so glad I done it - and that he was my surgeon. The anaesthetists were so kind and reassuring I was very worried being put to sleep but they made it very relaxing. Oksana the nurse was great when I came round in recovery. Again Mr Shalabi came to see how I was doing afterwards and told me the surgery had gone really well. There is nothing I could fault with my experience, I loved every minute and I’m over the moon with my new look! Thank you so much to everyone involved x

22 February 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Tia! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

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