I ordered 3 samples. They were 100% free, including the postage. The delivery was fast and they kept me up to date from the start of my order until delivery which I thought was amazing. The products s... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We thought the value for money and the service we received from Embleton was outstanding. Special thanks to Hamish in the Perth warehouse and Stephanie - they were so pleasant, helpful and went above... See more
Company replied
We were thoroughly impressed by every aspect of our experience, from the website, which was easy to use, to the option of samples being posted to our door. Our carpenter friend directed us to you... See more
Company replied
We chose some samples for some flooring we were thinking of and within a couple of days we received free samples in Perth. Once we had chosen one of the three, we then had some questions about the fl... See more
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Company details
- #1 of 2 best companies in Flooring Store
- #1 of 1 best companies in Wood Floor Installation Service
Written by the company
Proudly Australian-owned and operated, and backed by over 100 years of industry expertise, Embelton Flooring has become the go-to flooring supplier for architects and interior designers. Now, we’re bringing that same commitment to quality and service directly to Australian homeowners, cutting out the middleman to offer premium timber, hybrid, laminate, and vinyl flooring at direct from manufacturer prices. Whether you're renovating or building a new home, Embelton Flooring provides designer-quality flooring, along with expert advice and support at every stage. Visit our website today or book a one-on-one consultation with one of our experienced team members.
Available Services
Written by the company
- Flooring Showroom
- Visit us at one of our Showrooms for a free one-on-one design consultation. By appointment only.
- Quote Builder
- Use our Flooring Quote builder to get an inclusive flooring quote at your fingertips!
- Floor Installation
- Contact our friendly team about flooring installation services at Embelton Flooring
Best Price Guaranteed
We promise the best price on Embelton flooring products.
At Embelton Flooring we are committed to offering Australians the chance to floor their home with the highest quality flooring at the best price. Our free sample service also offers our customers the chance to easily get started on their flooring journey from the comfort of their home. Order yours online today and receive 3 free samples delivered express to their door.
Contact info
March Madness Sale on Now!
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One staff member said,order online and…
One staff member said,order online and they will manage stock this afternoon to pick up from oakleigh regardless of its showing after 3-4days.
Once I have ordered online and than call,man said it’s not option to pick up today.and talking very rudely.
Very poor customer service.
Someone over a call said $20-30 order you are wasting time of staff.
6 February 2026
Unprompted review
Reply from Embelton Flooring
Hi Vijay, thank you for the feedback. We can see how the mixed information around pickup times would be frustrating, and it’s important to us that communication is clear and respectful at every step. We’ll be reviewing this internally to ensure the experience is more consistent going forward. If you still need assistance with your order, we’re here to help. Warm regards, Embelton Flooring Team
Ordered samples and that came really…
Ordered samples and that came really quickly and were large and high-quality helping us make an easy decision on our preferences.
29 January 2026
Reply from Embelton Flooring
Hi there, thank you for the 5-star review! We're so pleased to hear about your experience and hope you've found your perfect floor among the samples. If you have any questions or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
The end trims i brought were neat…
The end trims i brought were neat delivered promptly and i live very remote so I was very thankful.
28 January 2026
Reply from Embelton Flooring
Hi Michael, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Easy ordering and the samples arrived…
Easy ordering and the samples arrived in a few days
27 January 2026
Reply from Embelton Flooring
Hi Teresa, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Quality Product and Value Price
The range and service you get from Embelton flooring is amazing. We purchased quality Dunlop Vinyl which we cannot fault the quality of this product! The staff take you through all the options, they are prompt with their service. Incredible value for money. We couldn't be happier.
15 January 2026
Reply from Embelton Flooring
Hi Jenna, thank you for the wonderful 5‑star review. We’re so glad to hear you’re happy with the product. It’s great to know the team helped make the process easy and that you’re thrilled with the end result. We really appreciate your support. Warm regards, Embelton Flooring Team
Reply from Embelton Flooring
Hi Luisa, thank you for your review. We’re glad you were happy with our service and appreciate your feedback. If you’d like to explore more options or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
Quick delivery & samples are a good…
Quick delivery & samples are a good size. Love that all the information is right there on the back of each board!
22 January 2026
Reply from Embelton Flooring
Hi Lisa, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Looks to be a great product with prompt…
Looks to be a great product with prompt delivery.
I will be in touch, thank you for your assistance
18 January 2026
Reply from Embelton Flooring
Hi Olivia, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi Ann, thank you for the 5-star review! We pride ourselves on the quality of our products and are glad to hear that your experience with both the team and our products have all been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
When I requested flooring samples you…
When I requested flooring samples you sent them out asap and kept me up to date with their delivery.
18 January 2026
Reply from Embelton Flooring
Hi Mark, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Received sample fast..
Received sample fast... really nice quality. Great to get one so I can see exactly how it looks in home with different lighting.
18 January 2026
Reply from Embelton Flooring
Hi Lisa, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Seemed too good to be true
This store actually seemed too good to be true. I picked 3 samples and it said they were free and postage was free and I honestly didn’t expect it to ever arrive. Other stores have charged me up to $50 for posting a few samples. It arrived 3 days later (I’m in qld and I think they are based in vic) Was package really well. The quality of the flooring looks and feels great. I loved the colours and size of the planks. Planning on purchasing our whole house flooring from them.
18 January 2026
Reply from Embelton Flooring
Hi Jessica, thank you for your review. We’re glad you were happy with our service and appreciate your feedback. If you’d like to explore more options or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
Promptly sent through floor samples
Promptly sent through floor samples, greatly appreciate it. Fantastic service.
15 January 2026
Reply from Embelton Flooring
Hi Meral, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi Chris, thank you for your review. We’re glad you were happy with our service and appreciate your feedback. If you’d like to explore more options or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
They are very helpful
They are very helpful after some of their samples weren't available. They are sending more samples before I choose the final colour of flooring
15 January 2026
Reply from Embelton Flooring
Hi there, thank you for the 5-star review! We're so pleased to hear about your experience and hope you've found your perfect floor among the samples. If you have any questions or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
I ordered some samples and they arrived…
I ordered some samples and they arrived quickly and big enough so you could get a good idea of how it would look. Thank you great service.
15 January 2026
Reply from Embelton Flooring
Hi Toni, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
If it wasn’t for Zoe’s great customer…
If it wasn’t for Zoe’s great customer service and understanding I wouldn’t have been given 1 star!
14 January 2026
Reply from Embelton Flooring
Hi Geoff, thank you for taking the time to leave a review. We’re sorry to hear your experience wasn’t up to the standard we aim for, but we’re very glad that Zoe was able to support you and turn things around. We appreciate the feedback and will use it to continue improving our service. Warm regards, Embelton Flooring Team
It was handy.
It was good to get the product to ascertain the suitability for my project.
12 January 2026
Reply from Embelton Flooring
Hi Mike, thank you for the 5‑star review. We’re glad the product sample helped you check its suitability for your project. If you need any further support as you plan your space, we’re here to help. Warm regards, Embelton Flooring Team
Service
5 stars, Great service & good size samples. Prompt reply to emails & delivery of samples
12 January 2026
Reply from Embelton Flooring
Hi Cam, thank you for the 5-star review! We pride ourselves on the quality of our products and are glad to hear that your experience with both the team and our products have all been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
I ordered some samples
I ordered some samples. Free!! Awesome! Quickly delivery and they don’t harass you to buy once you have ordered samples. They send quick, tracked delivery. Good size samples also. They are on my design board! I will be ordering from here when I build in 2027. Thank you for all your assistance. Highly recommend.
27 November 2025
Reply from Embelton Flooring
Hi Rachel, thank you for the 5‑star review. We’re really glad to hear your samples arrived quickly and that the no‑pressure experience made things easy for you. It’s great to know the sample sizes were helpful enough to make it onto your design board. We truly appreciate the recommendation, and whenever you’re ready in 2027, we’ll be here to help bring your project to life. Warm regards, Embelton Flooring Team
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