Embassy Gas Reviews 200

The boiler service went very well. The engineer took all the necessary and gave some good advice. I was very happy with the service.

Craig and his team were helpful from start to finish. Resolved my heating issues quickly. They were Professional, friendly and reliable. Would definitely use again and recommend to others.

Second time we’ve had Craig from Embassy Gas. Always fantastic communication, on time, keeps you informed throughout the job and cleans up afterwards. Excellent

Serviced the boiler well, left no mess, and emailed the safety report within minutes.

You can't ask for much more.

Excellent service. Chap turned up promptly and was polite and friendly

l found Craig Huggins Very helpful, and very good at his job. l was very pleased with the way he handled every thing. Well done to him.
Thank you
Embassy gas

Very professional , explained all the precautions required due to to Covid. Made us feel secure whilst they carried out the servicing tasks

I found Craig very thorough and efficient

Arrived on time, polite and efficient.

Prompt and helpful - thank you.

Craig was very personable and communicative, he talked me through what he was doing and why throughout each step of the service. It was also great to hear how his company look after and service their clients. As soon as he arrived he checked what PPE I would like him to wear and was very prepared for the appointment. I will always request SSE direct any boiler related issues directly to him in the future.

Excellent service. Good explanations of what was required to get underfloor heating working, loo flushing and taps tightened and work carried out exactly as described.

Communication regarding visit and arrival was first class. Craig the engineer was courteous, informative, tidy and overall very professional. Superb

Not a good experience. Could have taken more care during emptying the water tank. Flooding of the bathroom would have been avoided. We were left with no heating upstairs. This has been now sorted efficiently by a different company.

Very good and clear communication before the engineer arrived. Took time and gave explanations in layman's terms.

Lovely kind and efficient man. Got the job done quickly and left no mess

Polite and efficient.......and punctual. Really great to be able to report in these days of Covid restrictions. Thank you.

Really impressed with Embassy Gas, from getting email updates of the appointment and expected arrival time, to excellent service and attention to detail, all done in professional and friendly manner. By far the best service in my experience.

Our engineer Craig was great, very friendly and thorough. The only criticism was that the phone line you give went to answer phone. If it isn't manned at 0830hrs don't give it out.