Ema and Boo Reviews 

220
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their gorgeous appearance, high quality, and thoughtful curation, making them ideal gifts. The beautiful presentation, including meticulous wrapping and attention to detail, is frequently highlighted, making the gifts feel incredibly special. Reviewers commend the excellent service and prompt delivery, often noting the straightforward ordering process and reliability, even when ordering from abroad. Many appreciate the wide variety of gifts available, ensuring a suitable choice. However, some people mentioned occasional issues with delivery, such as parcels not being received or arriving later than expected.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the quality and presentation of items,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and prompt... See more

Quality

Customers consistently note positive experiences with quality, often highlighting that they pay for the high... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction and appreciation for... See more

Order

People report positive experiences with their orders, often praising the quick delivery times, even for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

Rated 5 out of 5 stars

It was delivered with love and on time, making new parents in awe of beautiful surprise. Thank you for the variety of gifts offered on your site, I was in a fit to chose but I am happy I settled for t... See more

Rated 5 out of 5 stars

Wow! I can’t recommend this company enough! I bought a neutral gifting bundle (with the highland cow toy) for my friend and it did not disappoint. The order arrived via special delivery so withi... See more


Company details

  1. Gift Basket Store
  2. Baby Store

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

220 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(220)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Too beautiful to want to open

Bought a gift box for a friend and the message back was the parcel was too beautiful to want to open it up. They were thrilled with the present and I was thrilled with the customer experience.

2 November 2021
Rated 5 out of 5 stars

Very pleased with product

Purchased for my nephew and wife, for their new baby and had this delivered direct so not physically seen by me. But, having seen the photos and how happy they were with it, I can only say...thank you and highly recommended.

23 October 2021
Rated 5 out of 5 stars

Fantastic service

Fantastic service, with quick delivery and really helpful staff! I forgot change the delivery address to my new home, I emailed and Leyla very kindly confirmed they had received my email and this had been altered. Will definitely be back once my new niece or nephew arrives!

19 October 2021
Rated 3 out of 5 stars

Lovely present

Lovely present, I brought two new baby postal gifts. Prompt service my only complaint is one of them didn’t put any details in the card despite me requesting, so one of friends didn’t know who it was from. I thought it may be my mistake but I did exactly the same for the first gift so think it was a company error

17 October 2021
Rated 5 out of 5 stars

Absolutely beautiful gift hamper for a…

Absolutely beautiful gift hamper for a new born girl, very high quality items and reasonably priced, the item arrived beautifully gift wrapped. Free delivery and the item was received within 2 days of placing my order. I highly recommend Ema and boo to anyone, will definitely be using them again.

5 September 2021

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