Ema and Boo Reviews 

220
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Many people frequently praise the beautiful presentation of the hampers, noting that the gift boxes are carefully hand-wrapped with incredible attention to detail and feel truly luxurious for recipients. Many buyers are also thrilled with the remarkably prompt delivery times, consistently excellent customer communication, and the wonderful variety of high quality thoughtful items available for newborns and new mothers. Some reviewers were not happy with occasional logistical hiccups, mentioning delayed shipping durations, missing parcels, or online tracking links that failed to function properly when accessed from overseas locations.

What people talk about most

Product

Clients share positive opinions on product quality, consistently praising the beautiful presentation and... See more

Delivery service

Reviewers express great satisfaction with the fast and prompt delivery_service, noting that orders frequently... See more

Quality

People report high satisfaction with the quality of the products and the attention to detail. Consumers... See more

Service

Customers consistently note positive experiences with service, describing it as reliable, brilliant, and... See more

Order

Reviewers highlight positive aspects of ordering online from international locations like Australia and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

Rated 5 out of 5 stars

It was delivered with love and on time, making new parents in awe of beautiful surprise. Thank you for the variety of gifts offered on your site, I was in a fit to chose but I am happy I settled for t... See more

Rated 5 out of 5 stars

Wow! I can’t recommend this company enough! I bought a neutral gifting bundle (with the highland cow toy) for my friend and it did not disappoint. The order arrived via special delivery so withi... See more


Company details

  1. Gift Basket Store
  2. Baby Store

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

220 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(220)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

I ordered few times from Emma and Boo and was satisfied every time. It’s fast delivery, great packaging and super cute baby items. My friends were extremely happy with their gift. I’ll definitely shop here again.

12 November 2021
Rated 5 out of 5 stars

Brilliant company!

Lovely choice of items and very quickly delivered. Also very good value for money! Would certainly use again and recommend.

11 November 2021
Rated 5 out of 5 stars

Fantastic Gift

I ordered a beautiful gift basket for my best friend and her new baby. She absolutely loved the gift and said that all of the materials were very gorgeous, cozy and soft. Thank you!

7 November 2021

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