Elysian Finance Ltd Reviews 

227
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, knowledge, and dedication, making complex processes feel manageable and stress-free. The service provided is frequently highlighted as excellent, with many people appreciating the personalized approach and the team's ability to secure favorable outcomes. Reviewers are particularly impressed with the quick response times and the clear, consistent communication, ensuring they are well-informed throughout their journey. Many customers have returned for repeat services, underscoring their trust and satisfaction with the company's reliable and efficient assistance.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers consistently express high satisfaction with the service, highlighting its professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism,... See more

Response time

Users describe positive interactions with response times, highlighting the professionalism, expertise, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent support from Phoebe. She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe ha... See more

Company replied

Rated 5 out of 5 stars

Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated -... See more

Rated 5 out of 5 stars

Ellie was exceptional. I have invested in property for 30 years and her input has been one the best experiences in that time. She took a detailed brief. Understood the complications and pro oded clear... See more

Rated 5 out of 5 stars

Catherine and Michelle were fantastic in guiding us through the process of getting a mortgage offer for the first time. They answered all of our questions, were always available for us, and helped us... See more


Company details

  1. Mortgage Broker

Written by the company

We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

227 reviews

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No recent history of asking for reviews

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5.0

All reviews

(227)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great mortgage brokers

Catherine, Michelle and team were amazing in helping us secure our mortgage offer. As first time buyers, the process was new to us, so having Catherine and Michelle guide us through the process step by step and alleviate our concerns was invaluable. They are very knowledgeable and kind, I definitely recommend using their services.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Best mortgage brokers!

We've been using Elysian for the last 5 years and just renewed our mortgage with them. Cathy and Michelle have been so helpful and friendly, getting our the best rate and getting back to us quickly with any updates. Would highly recommend!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Great mortgage broker

Joanne and Sabrina were very helpful, responsive and pleasant to deal with. And they found us a mortgage in spite of some challenges (twice!). I’ve no hesitation recommending them and Elysian to anyone needing a good mortgage broker.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.

Outstanding service from start to finish. Cathy and Michelle were incredibly supportive throughout the entire remortgage process, making everything feel easy and stress-free. Their kindness, professionalism, and clear communication truly stood out.

Highly recommended.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Best mortgage broker

I have used Elysian's service twice already. They have found the best mortgage deals for our first home and for the re-mortgage five years after. It was a pleasure to work with Joanne and Sabrina.
Highly recommended!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I have used elysian’s services a couple of times over the years on buying properties and remortgaging and always found them incredibly helpful, knowledgeable and friendly.
Would highly recommend!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience and service

We had an excellent experience with Elysian Finance! From start to finish, Catherine, Michelle, and the team were incredibly professional, responsive, and reassuring. They guided us through the entire mortgage process, answered every question, and ensured everything moved quickly and smoothly.
Our mortgage was approved faster than we expected, and the team made a potentially stressful process completely stress-free. As first time buyers we highly recommend Elysian Finance to anyone looking for expert, friendly, and efficient mortgage advice!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to finish

Phoebe was absolutely fantastic from start to finish. As a first-time buyer, the process was very new to me, but Phoebe explained everything clearly and made the process very easy. I truly believe she found me the best lender and packages that suited what I was looking for, and I also went forward with the solicitor recommendation.
I couldn't be happier with my experience and would fully recommend Phoebe and the Elysian team to any London buyers.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

5 star

I cannot recommend Elyssian Finance Co Ltd highly enough. Catherine and her team were absolutely outstanding in arranging my mortgage.
From our very first conversation, Catherine demonstrated exceptional professionalism, expertise, and genuine care. She took the time to understand my circumstances thoroughly and explained every step of the process with remarkable clarity. Her knowledge of the mortgage market is truly impressive, and she worked tirelessly to secure the best possible deal for me.
What really set Catherine and her team apart was their responsiveness and attention to detail. Every question I had was answered promptly, and they kept me informed throughout the entire process. Nothing was too much trouble, and they made what can be a stressful experience feel smooth and straightforward.
The level of personal service was exceptional – I felt supported every step of the way. Catherine's dedication, combined with her team's efficiency, meant everything was handled professionally and completed within the timescales promised.
If you're looking for a mortgage advisor who combines expertise with outstanding customer service, look no further than Elyssian Finance Co Ltd. Catherine and her team are simply the best in the business.
Five stars without hesitation!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful!

Michelle and Cathy have both been incredibly helpful both in our initial mortgage and recent re-mortgaging. They are quick to reply to messages and have secured the best deal for us, giving lots of helpful guidance along the way.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

amazing and professional

Catherine and Michelle at Elysian Finance are the best at what they do - I have worked with Catherine at Elysian Finance twice now for mortgage advice and to secure my mortgage and I will always use them. They always give the best advice, and provide the best rates as possible.

21 November 2025
Unprompted review

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