The motorhome we were given was in excellent condition. We did encounter a few issues along the way, but these were resolved during our trip after we called them. When we returned the motorhome, we we... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great staff, thanks to Milan and Amarjit who. went the extra mile to deliver a great experience for my family on this rental. I highly recommend using El Monte for RV, they have excellent RVs to rent.... See more
Company replied
Great RV, modern and pretty clean on pick up. Our tour op booked top package with everything included and all the additional insurances which gave us piece of mind. Kitchen kit was use... See more
Company replied
No shuttle, uninterested guy who did the tour around the rv. Camper was worn out, window shutters did not close. Engine bay makes lot of noise in the interior.No proper sleeping material. one small b... See more
Company replied
Company details
Written by the company
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
Making every mile memorable.
Written by the company
- Over 50 years of RV experience, we are industry pioneers with a trusted reputation for quality and guest service. Offering tailored vehicle demonstrations at pickup and 24-7 roadside assistance, our crew is with you every mile.
- Road-Ready Fleet
- Choose from a range of late-model, feature-rich RVs, professionally cleaned and inspected after every trip for your safety and ease.
- From Coast-to-Coast
- With locations across the country and flexible rental options, renting an RV with us is simple and stress-free. Whether you are planning ahead, or booking last-minute, we are here to get you on the road.
Contact info
6301 Scarlett Ct, 94568, Dublin, CA, United States
- (925) 803-0331
We provide unforgettable journeys.
4.3
Excellent
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from El Monte RV - San Francisco
Thank you for sharing your feedback. We take comments like this seriously, and your concerns have been shared with our team for review. If you would like to discuss your experience further, please feel free to contact our Guest Services team at guest.services.usa@thlonline.com.
We had an incredible trip!
We had an incredible trip! The staff of El Monte RV is very kind and friendly. They helped us quickly with any problems. The RV was modern and as described. I highly recommend them for any trip in the US.
3 April 2026
Reply from El Monte RV - San Francisco
Wow, thank you for your kind 5 star review! It was a pleasure having you as our guests!
Very good RV company
Very good RV company. There's a lot of additional fees usually, which is fine. The RV is a little bit older than their partner Road Bear RV but all in all it is a great experience, with a nice location and a nice dealership
13 April 2026
Reply from El Monte RV - San Francisco
Wow, thank you for the 5-star rating! We appreciate you choosing us!
Perfect service by Safy and Milan…
Perfect service by Safy and Milan before we went away!!
15 April 2026
Unprompted review
Reply from El Monte RV - San Francisco
Thank you for the 5 stars! We’re so glad you had a great experience with us. Your feedback helps our team stay energized and focused on great service. We’d be excited to welcome you back anytime.
Terrific experience with El Monte RV
Terrific experience with El Monte RV! We rented a 26’ practically new Class C for a long weekend trip. The rental process was very easy, their agent (Milan) did a great job showing us “the ropes”. The RV was well appointed, and very easy to drive. We had been talking about renting an RV for years, so glad we decided to go with El Monte, looking forward to our next RV adventure!
31 March 2026
Reply from El Monte RV - San Francisco
Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!
RV rented from El Monte, safe and professional process
We had the pleasure of renting an RV from El Monte in Dublin, CA. We were met by positive, smiling and well-meaning employees and they gave a thorough introduction to all the technical and practical aspects of the RV. When we returned it was a fast and smooth process, very professional. We can only recommend this company.
10 April 2026
Reply from El Monte RV - San Francisco
Thank you for the wonderful 5-star review! We’re grateful you chose us for your trip and we’re glad you had a great experience. Our team works hard to make the process feel comfortable and easy to follow. Safe travels, and we look forward to helping again.
Great experience with first RV rental
We rented our first RV for the spring break. Maya and Safi patiently explained all the features of the RV to make us feel comfortable. Super clean and nice facility and nice staff.
The RV drop off was quick. I would definitely rent from this place again in the future. Thank you.
5 April 2026
Unprompted review
Reply from El Monte RV - San Francisco
We're happy to hear that you felt comfortable with the RV features thanks to our team's explanations. We're glad you enjoyed your experience with our clean facilities and quick drop-off service. Thank you for your positive feedback; we appreciate it!
My experience was really good
My experience was really good, the workers especially Milan and the woman at the desk (i don’t remember her name…) were really nice and helped us for our trip and introduced us well in the RV. Next time definitely El Monte RV San Francisco again, Thank you!
4 April 2026
Unprompted review
Reply from El Monte RV - San Francisco
Wow, we really appreciate you leaving this review! Thank you for the 5 stars and for sharing your experience. It’s awesome to hear everything went well and that our team could support your plans. Wishing you great memories from your trip, and we hope to serve you again soon.
My experience was really great
My experience was really great. Milan was really friendly and I understood everything in our RV. We had a great time with the RV
4 April 2026
Unprompted review
Reply from El Monte RV - San Francisco
We're happy your RV experience was great! It's wonderful that our crew were friendly and helpful. We hope you choose us again for your RV adventures!
Was a Perfect Trip with a nice RV from…
Was a Perfect Trip with a nice RV from El Monte in San Francisco. The team was very kind and we had a great time
4 April 2026
Unprompted review
Reply from El Monte RV - San Francisco
Thank you so much for the wonderful review! We’re thrilled you had a great experience and that everything went well. Your kind words mean a lot to the people behind the scenes who work to keep things organized and ready for each trip. Safe travels, and we’d love to help with your next RV journey!
Reply from El Monte RV - San Francisco
Hi Charlie,
Thank you for your rating! We're happy to hear that you enjoyed your experience with us. We look forward to serving you again soon!
Pick up and drop off was easy
Pick up and drop off was easy, they show all the steps on how to use the RV, was clean and ready for pickup at agreed time. Staff is kind and knowledgeable of products. Would definitely rent again.
30 March 2026
Unprompted review
Reply from El Monte RV - San Francisco
Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!
The experience is incredible
The experience is incredible! Waking up and going to sleep in different places every day is a wonderful feeling of freedom. Points to improve: the water level is inaccurate and the tank is small. Heating the water is also complicated and time-consuming, but it works. We received excellent service at the location.
16 March 2026
Reply from El Monte RV - San Francisco
Thank you for your honest feedback! We look over each of these reviews to see where we can improve, and its feedback like yours that we love to see! Thank you for your review!
Great explanation & friendly service
26 March 2026
Unprompted review
Reply from El Monte RV - San Francisco
Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!
Great Service
The staff during the delivery and return of the RV was extremely professional and helpful.
21 March 2026
Reply from El Monte RV - San Francisco
Thank you for your positive feedback! We hope to welcome you back as our guests in the future.
We rented an RV from El Monte
We rented an RV from El Monte, Dublin for the weekend. Very smooth process from pick up to return. The lady at the check in (don’t know her name) was super nice and friendly. Maya gave us an entire walk through of the RV. She was amazing too and answered all our questions. She was also there during our return and it was such an easy process. Took less than 10 mins.
Would recommend them without a second thought to anyone wanting to rent an RV for a trip.
19 March 2026
Unprompted review
Reply from El Monte RV - San Francisco
Thank you so much for the wonderful review! We’re thrilled you had a great experience and that everything went well. Your kind words mean a lot to the people behind the scenes who work to keep things organized and ready for each trip. Safe travels, and we’d love to help with your next RV journey!
Family of 6 enjoyed the Sunseeker
Family of 6 enjoyed the Sunseeker, will use again next year over spring break!
19 March 2026
Reply from El Monte RV - San Francisco
We're glad your family of six enjoyed the Sunseeker! Thank you for your positive feedback, and we look forward to welcoming you next year!
Reply from El Monte RV - San Francisco
We appreciate you pointing out our kind correspondence. It means a lot to us that you had this experience.
It was a pleasant experience and breeze
13 March 2026
Unprompted review
Reply from El Monte RV - San Francisco
We're glad you found your experience pleasant and easy. Thank you for your positive feedback; it means a lot to us.
A rip off
Dont trust there insurance they only cover each incident of $1,500 and charges you for everything else. Even if they tell you to use any trye company with any trye company they charge you for the one i used
8 March 2026
Reply from El Monte RV - San Francisco
Hello,
Thank you for sharing your feedback. If you’d like us to review your situation, please reach out to our team at guest.services.usa@thlonline.com and we’d be happy to help clarify.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.