Ordered 2 platinum wedding bands. They arrived very quickly. Absolutely beautiful rings. One fit perfectly, the other was a little small and needed exchanging for a size bigger. Fast & fuss free excha... See more
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Contact info
P O Box 57503, E5 5DN, London, United Kingdom
- 02033228484
- mail@elmajewellery.co.uk
- elmajewellery.co.uk
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Replied to 75% of negative reviews
Typically replies within 1 month
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Would recommend
Attentive customer service, easy communication and great products.
My partner and I found our ideal wedding rings and we couldn’t be happier with the quality. Would recommend and will be a returning customer.
Wonderful service
Beautiful ring, beautiful engraving and swiftly delivered. Thank you!
Really upset about the poor quality.
Bought matching white gold wedding bands in June for our marriage in August. The product was:
His & Hers 3&5mm 9ct White Gold D Shaped Lightweight Wedding Ring Bands
At time of writing these cost us £300, we weren't expecting amazing but what we actually got what looked and felt like £30 argos rings. For reference these are now listed on Elma website for £368 with engraving. I pity the people who purchase this product. Aside the fact of it's highly inflated price, the quality is poor and very disappointing.
We have worn our rings since 3th August, we have in that time been on holiday 1 week and at home 1 week. Neither of us have been at work or done any manual labour. Our rings look atrocious in just a few weeks they have scratches all over them. Mine looks like I've thrown it on gravel and kicked it about. £300! I've never felt so ripped off and I'm debating further action.
My order was delivered promptly and I…
My order was delivered promptly and I then realised that I ordered the wrong sizes. I send them back on Saturday morning and I have received my rings today Tuesday .
Great service team thank you.
Happy customer
Excellent!
Excellent!
Ordered gents ring Friday received today (Tuesday)
Fab quality, engraving was spot on. Looked at the exact same ring in High Street, couldn't get size i wanted for 8 weeks, went on line
4 days later, saving well over £100 i found Elma Jlrs. BRILLIANT SERVICE BRILLIANT QUALITY BRILLIANT PRICE....Well impressed
Excellent service
Excellent service. We needed to exchange our rings twice as they didn’t fit but this was done very quickly with no fuss. I would use Elma jewellery again.
Court shape? Should size up
Easy to order. Look wonderful. My only disappointment is they are very slightly smaller. All my rings are the size I ordered. I got a jeweller to measure and they are a little bit less than the measurement but I was told it could be due to the band shape. I have never worn a court. They do fit but very little wriggle room.
Rings exactly as described and super…
Rings exactly as described and super quick delivery.
Elma Jewellery are amazing
Elma Jewellery are amazing. Highly recommend, customer service is amazing. Our wedding rings are exactly what we wanted. I had to exchange mine and there was no fuss no problems they did it straight away.
2 very happy customers.
We will definitely use again !!!
Gold wedding bands
Bought our wedding bands from Elma jewellery, very happy! Trusted company and great with communication if you need to get in touch. Will definitely be buying from here again, plus the postage is tracked and signed by Royal Mail so you shouldn’t have any issues!
Fantastic Wedding rings set
Ordered his and hers white gold wedding ring set and very happy with the rings, came in the additional presentation box we ordered and look amazing, well made and absolutely love them , thank you
Meet expectations
The ring was exactly what I expected it to be. I am a size N and it fits perfectly. I bought the cobalt 4mm plain band.
Beautifully made
Beautifully made, great design, prompt safe delivery and excellent fit. Very happy with the Celtic ring...
Beautiful ring and was delivered very…
Beautiful ring and was delivered very quickly. Had a slight issue but a new ring was sent the next day.
Will use this company again.
Good quality and well priced
Good quality and well priced. Very quick delivery too. Will use again.
Quality ring
Quality ring, great price, would buy from them again, highly recommend ⭐⭐⭐⭐⭐
Eternity ring
The ring is beautiful and complements my other rings. Arrived within a few days. I would recommend this company.
Its a shame I am having to write this…
Its a shame I am having to write this review.
We ordered our wedding rings through Elma Jewellery.
We gave the company the sizes required, when we got them neither fitted.
We took them to a local independent Jewellery shop who sized the rings for us and informed that both rings were different sizes and not what we ordered.
We decided to have the jeweller resize them at a cost of £50.
I asked Elma if they would like to contribute to the cost, they have failed to reply.
I would advise caution ⚠️ before ordering.
Ordered gold and opal necklaces x 3 for…
Ordered gold and opal necklaces x 3 for my daughter's.
One arrived the next day and was stunning, but it's brilliance was clouded by the fact that two necklaces were missing.
I contacted Elma jewellery and Simon explained their new system had incorrectly selected one necklace. Simon sorted the issue and the necklaces were here within 3 days.
Fabulous jewellery and fantastic customer service.
Me and my husband bought our original…
Me and my husband bought our original wedding bands from here, and sadly he lost his...I didn't think we could replace with the same as it was a his and hers set....but the options and extras on offer on this site meant I could indeed replace it. After I placed my order for the replacement it was a Friday, I received the ring on the Saturday and was extremely happy with it....the sizes are exact and obviously very fast delivery too, which helps massively. I am very happy with both purchases from Elma and will use again if need to without hesitation.
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