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Ela Wonen & Slapen Reviews 45

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TrustScore 1.5 out of 5

1.4

Furniture Store
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Company details

  1. Furniture Store

Information provided by various external sources

''Ela Wonen en Slapen is gespecialiseerd in de complete woninginrichting'' Naast persoonlijk interieuradvies streven wij ook naar de beste klanttevredenheidsscore. Daarom is persoonlijk aandacht en goed service voor ons een must. Zo zijn onze adviseurs en monteurs goed opgeleid om kwaliteit te leveren. De collectie van Yatas Bedding en Enza Home is van hoogwaardig kwaliteit en is bekroond met interntaionale keurmerken. Als enige baza bed specialist in Nederland vindt u bij ons de nieuwste modellen boxsprings met opbergruimte, bedden met opbergruimte oftewel de baza bedden van Yatas Bedding. Voor meer interieur inspiratie en actuele acties volg ons ook via: Instagram (@elawonenenslapen) en Facebook (Ela Wonen & Slapen).

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1.4

Bad

TrustScore 1.5 out of 5

45 reviews

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Rated 1 out of 5 stars

Very disappointed with the service

Very disappointed with the service – do not recommend.
I ordered a bed and mattress from Enza Wonen Rotterdam in February 2025 (factuur 20250119). When it was delivered in May, the bed arrived with a damaged frame, and two panels were stained during installation.

I reported the issue to manager immediately. The manager promised that the parts would be replaced and even sent me a photo of the order slip. However, it's now been over three months, and I still haven't received a confirmed replacement date.

Despite several follow-ups, I’ve only received vague answers and no real progress. This is not the level of service you expect after making a large purchase.

Unfortunately, I cannot recommend this company based on my experience.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! We needed a bed for our new home. Ella gave us a great deal and suppled us with a temporary bed so we could enjoy our new appartment within a few days.

Thank you.

10 November 2017
Unprompted review
Rated 5 out of 5 stars

Awesome company

I would like to recommend this company to anyone, because you can find everything here for your home. Good advice, staff with smile, quality, top service. So what do you need more.
Keep the good work ladies👍🏼👏🏼

30 October 2017
Unprompted review
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