Eiken Shop Reviews 147

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I ordered the "Malmö"-Rucksack in light grey. When it came and I opened the several layers of plastic, I was quite surprised that the colour was slightly different, more of a dark grey/greenish co... See more

Rated 5 out of 5 stars

I received the bag quite early (I live in France), with several layers of plastic to protect it. The colour (i chose the grey one) turned out more greenish than i expected but still OK. I love the a... See more

Company replied

Rated 5 out of 5 stars

I currently have the Calgary backpack and it has been amazing - definitely the best bag I have ever bought. It is extremely well made and durable, and also looks amazing - from my experience this is h... See more

Rated 5 out of 5 stars

I purchased a canvas backpack and I wanted to thank you for making such a beautiful accessory! The craftsmanship is so impressive! Such attention to detail! I love it! My daughter loved it so much, sh... See more

Company replied

Company details

  1. Bag Shop

Written by the company

Don't compromise style for quality and durability! Get it all with our unique and refined selection of vintage travel bags, handbags and backpacks. Prepare yourself to explore the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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Rated 4 out of 5 stars

The bag is lovely

The bag is lovely, very well made and sturdy. One small issue worth a mention; The buckles are not meant to be undone, they are just for show and attach to a magnetic stud underneath. One of the buckles fell off on its first outing and it was lost. I'm not sure how to get a replacement.

24 November 2019
Unprompted review
Rated 5 out of 5 stars

Great product

Great product - arrived quickly and as described. It is a Christmas gift for my husband so I don't yet have his opinion but I'm sure he will love it!

21 November 2019
Unprompted review
Rated 1 out of 5 stars

Intentionally misleading product description & picture

The KAORI Sport Duffle Bag I bought from Eikenshop arrived today and while I can't comment much on the durability of the product so far, I can tell this already feels like a bad purchase.
One of the features I was especially excited about was the side pocket for storing a laptop. On the product page, the manufacturer features a picture where either 14- or 15-inch MacBook Pro lays on top of the pocket to illustrate the size. In fact, it's not possible to fit in even a 13-inch laptop (tried two different models) due to the narrow pocket opening.
The worst part, in my opinion, is that Eikenshop knew this but chose to mislead prospective customers (in retrospect, it's clear why the laptop on the picture is on top of the pocket instead of inside of it).
Definitely won't buy again nor recommend this brand to anyone out of the principle.

19 November 2019
Unprompted review
Eiken Shop logo

Reply from Eiken Shop

Hello Michal,

Thank you for your review.

We sorry to have "mislead" you, it is not our purpose at all. We display different information, including the total size of the bag so that our customer have an idea of what they can put inside the bag. The picture where the laptop was displayed can be indeed quite confusing and could lead to a wrong interpretation. We removed it.

You can send back your bag to us (we'll pay the return fees) so that you can enjoy a full refund!

Please contact us at info@eikenshop.com to arrange that with our customer service.

Best,

Clemence

Rated 4 out of 5 stars

Great backpack

Great backpack!
I chose the model GÖTEBORG and I thought the material would be a little bit lighter. Anyway the backpack looks really great, is robust and well processed!

18 November 2019
Unprompted review
Rated 5 out of 5 stars

I always wanted a bag that looked…

I always wanted a bag that looked adventurous, and the Helsinki bag is exactly what I was looking for. Delivery and the product in real life were both really nice :)

My friend liked my bag so much that he bought one of the message bags and had the same experience!

13 November 2019
Unprompted review
Rated 5 out of 5 stars

This is so cool.

This is so cool.. present for son...proper advenrure kit and smart and tough. Have ordered a goteburg for myself after getti g he lund for him

12 November 2019
Unprompted review
Rated 5 out of 5 stars

A brilliant backpack!

A brilliant backpack! I bought my Lund bag back in October and now use it every day on my commute and for weekend adventures too. It's incredibly practical with a laptop compartment and lots of pockets. It feels secure and it looks great too!
The material is really good quality and I've also received an email that details how to care for waxed canvas bags... (this was really helpful - thank you Eiken!).

Initially I was worried about the price tag but I'm so glad that I bought one - the quality is worth it, I know I won't have to buy another rucksack anytime soon.

I would thoroughly recommend these bags to all budding adventurers.

11 November 2019
Unprompted review
Rated 5 out of 5 stars

Helsiniki backpack

I got a Helsinki backpack from EIKEN and the whole experience was top notch.Communication was excellent from start to finish.Product came on time and first impressions are very positive.Wonderfull design,superb quality materials and comfort fit.Would definitely purchase more items from EIKEN.

28 October 2019
Unprompted review
Rated 5 out of 5 stars

I love this backpack

I love this backpack! It has easily replaced my 'old faithful' which I travelled with for five years...

Thank you Eiken!!

23 October 2019
Unprompted review
Rated 5 out of 5 stars

GREAT Customer Satisfaction

Recently I purchased a bagpack from here and its qualtiy was fab. I love it. Prices were reasonable and I really like the colour and qualtiy of the bag, I absolutely adore the bag.

16 October 2019
Unprompted review
Rated 4 out of 5 stars

I was looking for a rucksack without…

I was looking for a rucksack without zippers because I am sick of them malfunctioning or being hard to zip/unzip at awkward times or when you have only one free hand. I was also looking for a roomy bag with a wide mouth. As well, I did not want one made from polyester or other similar material. Finding a bag that fit these criteria was a lot harder than I thought it would be. Finally, I came across the Malmo. After two weeks, I am very satisfied with it, not least because it looks cool and because it has no zippers and a wide mouth, but it is obviously sturdy as well. One of the snaps on a pocket buckle came off and Eiken Shop sent me two buckles to replace it, so now I have an extra. Much appreciated. It remains to be seen how durable it is. I would like it to last many years. But I definitely recommend it, especially to my fellow zipper-haters.

It's now April 2022. Sad to say the bag is not that durable. Little things on it break or tear. Can't recommend it for the long run.

15 October 2019
Unprompted review

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