eGlobal Central UK 

I placed an order with eglobal central pt on 22.09.2020, a smartphone with a value of € 276.99, which was delivered to DPD to make its delivery. Both eglobal central pt and DPD confirmed to me via email that the order was considered lost. In my case, and as described on the website of eglobal central pt, "orders sent through the free basic shipping service (free Economy Express shipping), the transport companies cover physical losses". DPD informed me that it has this matter closed with the company that sent the order. Eglobal central pt refunded me € 22 for the refund DPD made for the lost order claim, as they wrote to me in an email. I have already requested a full refund, as described on the website regarding the delivery service. I await resolution of the situation by eglobal central pt, without any response from the company or refund of the lost order as indicated on its website.

Recently I purchased a OnePlus 8 Pro from them and I only didn't give them 5 start because no one has updated when my item was due for a dispatch. Phone arrived within 12 days from the day of purchase. I got scared slightly after reading all these negative reviews as they haven't replied to my emails for 3 days after seeing no update on courier website, anyways phone arrived in aperfect condition and for the money I paid for it it was a bargain compare to prices here in the UK, definitely worth the risk and buying from them. Overall very satisfied with service.

Bad news and avoid. Paid £400 for an ipad......never arrived and still waiting for a refund......paypal dispute system now..... If you want something this site is selling go buy it from a trusted seller.

TERRIBLE. I ordered some heaphones and all I can see if that they are still waiting to be actioned. No response to any questions using their chat. AVOID at all costs

Shocking customer service, i.e. lack thereof! The phone I bought was listed as in stock, and after waiting for a couple of weeks, I was told that the phone was out of stock (even though the website still said it was in stock). The customer service team take around a week to respond and while the phone eventually arrived yesterday, the experience was shocking. Will not buy from this website again.

Didn't respond to me when I purchased my phone from then. On checking their website it looks like a very similar design to Tecobuy. Another foreign company with terrible reviews selling similar products

Was initially worried with receiving our mobile phone after reading other reviews. Brought the extra insurance. Phone received in time. Was expecting it to late, but received safely. Saved £250 plus. Post by royal mail once arrived to UK. Good service.

This is the 4th item I have purchased off eGlobal Central UK and although it requires some patience for the item to arrive I have been delighted with the service & savings I’ve made. This time Apple AirPods which were perfect and well packed😊

Here's another review about eGlobal.

I just bought a Macbook Air 2020 for for £750 instead of £1000 and as the one before me said, everyone who's buying from eGlobal is sort of taking a gamble.

Had to wait 2 weeks for this delivery and was kind of getting suspicious as on their tracking system was just keep saying "Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news." or "We apologise for the delay, we are following up your order to get it delivered to you as soon as possible."

Almost out of the blue, it arrived yesterday.

Just for reference: once I had to return an item that wasn't working properly and had no serial number (was a gimbal) and took me 3 months to return it and get a refund, receiving pointless answers from their customer service, only one per week.

So beaware.

In total I can gladly say that most of my purchase with eGlobal went fine!

Like any customer who is planning to purchase from eGlobal is taking a gamble. I was prepared to wait for a long time for my product to arrive

I bought a pair of Airpod pros roughly around the 20th October 2020. The item was then dispatched on 23rd October 2020.I paid an extra £5 I think for insured delivery.

The item was taken by DHL who gave a in-depth tracking, however I noticed there was a day delay when getting the information. Although the information was quite vague in what was happening with my package, it was still nice to see something was happening.

The price was so good, that I got my partner to buy a pair as a xmas gift for his brother. He ordered a pair on the following week.

By my surprise his package came before mine! His was delivered by My Hermes which I was really surprised because My Hermes has a really bad wrap on delivery.

My package arrived today (12th November 2020) and cleared through customs (I didn't have to pay tax on customs).

I checked to see if this Airpod pros were real and they definitely are.

I recommend taking the gamble if you are willing to wait. I'm happy to wait a month to save £80.

I will say though the packaged wasn't signed for. So make sure you are definitely home for delivery.

Last note I also used parcel app website to check where my parcel was as it gives you multiple sources. In total my package was in transit for 20 days from the moment it was with DHL. Not bad during the pandemic!

Just wanted to confirm that I have gotten my AirPod Pros verified by apple and updated the date of purchase. Now I have a year warranty with Apple!

Customer misleading coming your way..
First things first, this business residents to Hong Kong. Everything comes from there. This would not be bad if delivery was accurate and in time.

They say that products get delivered 6-8 working days and still my product is half way through during these days and they use DHL for that.

@TrustPilot you should make them remove the banner they have on their website which shows a 5 star rating.

Waiting for the product still.. I'll be back for more when and if it arrives and in what status.

I ordered a Zoom recorder from this company. The order was meant to take 6-8 days to arrive. It took 1 month. It wasn't even dispatched in 1 week and when I asked them not to send it and refund my money they said they couldn't - then proceeded to only send a dispatch notification that day. I had to order the item somewhere else as it was for an event I was hosting for Charity online. I've asked for a refund - you have to send it BACK to CHINA - no mention of this being where the company is based online and misleading business name. And you have to pay for the pleasure of doing so AND pay an admin fee. DO NOT buy from this company. To return it to them would cost me £50! Just on it's own. Total waste of time and energy. Not ethical. No customer service .

Ordered an ipad on sat it's now wednesday no email confirmation nothing as far as I can see I have been done they have had 3 days now to send me the email to tell me when the delivery is coming but I have had. Nothing off them.i have emailed them but no reply any info of you guys would be greatly received. After no contact myipad turned up after 18 days no heads up or anything so I ain't sure on what to say great deal and family fast delivery but as for contact or replying to people there poor not sure if I would use again I may of got lucky

Please dont fall for the same scam I did. Firstly try and contact eglobal before buying. This will prove he communication issues. Secondly the product I purchased was faulty. I am minutes £320. Credit card company Halifax refused to support me. Game over!!

This lens is just great. I received delivery yesterday, & I am very pleased with the way in which I was able to track & trace the delivery. eGlobal & Royal Mail kept me up to date throughout the transaction. I am very pleased with both companies.

received,delivery was little late! happy with product

Please do not buy from this company. They are a scam. I purchased a phone during lockdown in June. They have been telling me that my parcel is no where to be found. And now they have told me that their logistics team have lost it, and they can only refund me a maximum of £10. Bearing in mind I paid over £300.

The phone is ok, a bit slower than expected for the delivery. Overall nothing bad, just some delay. I will recommend this site

I waiting for my parcel more than 2 weeks and I got opened box without phone !!! Now they send me messages they can't do anything!!!

Saw an advert on google for an unbeatable price for sony headphones from Global so ordered them. Paid by debit card by mistake and having read reviews thought I had made a big mistake. However, I got an acknowledgement after a while and an email with a tracking number telling me that goods had been despatched. Got a bit worried after a few days but received a reply to a further email stating goods to be delivered today. Got home and sure enough, the goods were there, securely wrapped and safely delivered. Saved £100 on Currys and other shops/sites. Five stars for price, communication and speed of delivery.