eGlobal Central UK 

I ordered an iPad mini and over 2 weeks later there is no tracking information on the website. I raised a case with eGlobal simply to be told "it's ready for dispatch". There's no link to tracking on their website and with such poor customer support response I cannot recommend. I've used them before and have had good experiences before but it looks like they've lost the plot.

Disgusting service
Scammed me to pay for my phone.
4 days later confirmed dispatched but the 3 days later miraculously it's out of stock.
Despatched again 2 weeks later but nothing arrived and tracking all bogus.

Don't return emails

Don't buy from this site

I wish I had read the reviews prior to purchase.

AVOID AT ALL COSTS
FALSE ECONOMY

My son ordered a phone in August.. Still no sign of phone. Can't track it either, says it was dispatched.
Extremely annoyed and disappointed with this hurendous service

Ordered a phone on the 12th of September and still not arrived. Communications are terrible. They very rarely email back. Friend has bought from the before but my experience has been terrible. Avoid this company!

Best prices, around and a great selection of electronics, cant beat them for photography and filming equipment.
Shipping isn't the greatest when we are all used to Amazon Prime shipping speeds, and the tracking updates could be a lot better , I think its an outsourced logistics company, but things have arrived just take more than the week they quote. It is an overseas supplier so this has to be expected and the prices are good enough the wait it worth it, I've bought several cameras from here and they have all arrived. They also have a price alert function so you will get an alert when the price of an item hits your target price. Worth using I think

Order placed 19th Oct. Estimated delivery 26th Oct. I got an email to say order despatched 22nd Oct.

Finally today 2nd Nov Hermes tracking states it's received it at their national sorting hub. That's a relief, however a company that brands itself as UK but it turns out is in Hong Kong and apparently shipping from HK is misleading.

The estimated arrival date was also misleading.

I've ordered a product that is essential to my business and If I'd have known a realistic arrival date and coming from abroad I would have purchased elsewhere.

UPDATE 2: I ordered this item on 19th Oct, It arrived on 9th Nov, So 3 weeks in total. It arrived well packed and in good condition.

Slow delivery, Otherwise no problems.

UPDATE: I have since found out that the tracking link that eGlobal Central UK send you in an email only tracks the parcel until it leaves Hong Kong.

If you want more information about your parcel you can use parcelsapp.com

I have now found using this site that my parcel has arrived in the UK.

It took about 2 weeks from dispatch to arriving in the UK, Now waiting for it to be delivered to me.

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Ordered a mobile phone, It has now been 2 weeks since I placed the order, The DHL tracking says it has not left Hong Kong yet !!!

I have ordered from this company before and had no problems, All the items I have ordered before have arrived quicker than this, Things seem to be a lot slower due to covid restrictions.

I took a chance on this company, I wish I’d just bought locally tbh.The 2nd star was only for reasonable delivery time.
The Communications are not the greatest but, delivery was fairly quick considering it was from Hong Kong.
My reservations were justified when the item once unboxed ( apple EarPods ) are faulty , I’ve tried everything & will try an Apple store as a last resort though I’m guessing they’ll say it’s not a Uk sale , not our problem.
Eglobal were informed , I requested their advice , to return for either an exchange or refund , so far there’s been a deafening silence, so, I’m stuck with over a £100s worth of useless white plastic, expensive lesson learned, it’s a shame as I’ve dealt with other HK suppliers without any issues.

Should really be no stars
Apple wireless ear buds ordered and paid for in May
Still no delivery or contact from eGlobal
Basically a load of crooks
Escalated to PayPal
Avoid eGlobal

I know it's difficult time for delivery but I get my phone after 10 days waiting. And everything is ok. I'm very happy. Contacts is not a problem. I bought few items from this company and absolutely recommended.

I've been using this company since 2015, I haven't bought much but they delivered each time albeit a little slow. Even though they now have an Eglobalcentral Uk store front you can still wait 3+ weeks but no probs here so far.

I don't think their products are fake and have purchased AirPods and AirPod Pro's for my son and wife. Both products were recognised by their iPhones and seem to work fine. Also bought AE Mega Boom speakers that were recognised by the iPhone apps too.

Idk, seem legit to me, maybe inefficient management, who knows.

I will not recommend anybody this website. Ordered an item 3 weeks ago, no updates. Had to send couple emails, received one recently with same link saying its posted. Items looks cheaper but very poor customer Service. Received an email today saying hope you are enjoying the purchased item and leave a review. Please don't be cheated by this company, going to get in touch with my card company to reclaim my money.

EDIT: Originally gave 1 star but I got my delivery the next day.

Waiting for delivery 3 weeks now and can't get in contact with the company.

I wish I'd read some of these recent reviews before ordering from this place again. I have successfully ordered and received items in the past from this website so thought it would be safe to do so again. I ordered a £700 camera 13 days ago, which dispatched in 2 days. No issue there.
From then on, it seemed as things were going well judging from the tracking page. A full week of progress. Then it started - it reported a delay, which turned into an "unforeseen circumstances" message, then a multiple "we're following up on your order" every day now. They're not even following up on the emails I sent, let alone chasing the courier to find out what's happening. The tracking page is actually within eglobalcentral's webpage, meaning there's no direct info from the parcel carrier. I googled and found a website called parcelsapp that seems to provide an alternate tracking. It reported "there is no information". I also tried contacting eglobal through their "submit a ticket" link on their website. Turns out it's not a link. Looking at the html source it's a coloured, underlined text with no link assigned to it. A couple days ago they sent an email asking for a review here. I clicked on the "contact us" at the bottom of that email. 404 error.

There are people here reporting they've lost hundreds of £££ with no communication from the seller. At this point I don't know whether my package is going to turn up. But here's the thing - for £700 I expect an email to be replied. They don't get to behave like some illegal organ traders. Appalling.

Edit:
I contacted Paypal to open a case and they wrote back in two days. Full 3 weeks after the dispatch notice the camera arrived. I am not sure if things would have panned out this way if I didn't have Paypal protection -- there does seem to be a delay in getting items into UK from Hong Kong these days. But either way, if you must order from this site, at least protect yourself by paying with Paypal I guess.

Very happy with my Grandson's gaming headset, that we couldn't obtain anywhere else as sold out. Have patience with the longer than usual delivery times as it is shipped in. I found customer services very polite and helpful when I queried how long for delivery(it was about 2 weeks) would definitely use this company again

They are scamers fake fake ageny warning not to buy from them bought sumsynf A50 they only sent adapter no phone no refund nothing ...nearly one year nothing

How is it you ask if I am satisfied with my order when I have not yet received it!!! Not only that, you have not responded to any of my emails and requests for update. This is awful customer service. At the moment I do not know whether to report your service as a scam and try to get my money back as there is no sign of my product and no response from you!!!

Overall good service and unbeatable prices. Tracking works well and products are spot on.

There are two issues here that need sorting out. Firstly that they appear to be a UK company shipping from the UK. They issue a tracking number with Hermes just after you order but the delivery doesn't arrive with Hermes until a week later.

So the second issue is with Hermes in that they allow this lack of transparency by issuing a tracking number that goes live to the consumer immediately albeit with no details until the package is in the UK. As you thought you were dealing with a UK company at the start, Hermes appears to be a partner-in-crime to "eGlobal Central UK" in hiding the true facts.

I'd be interested to know how Companies House registered a company name like this to a company that trades from abroad and gives no physical address whatsoever on their website. Luckily the product I bought was top notch and works well so I don't have to deal with them again.