Eddie Wright Car Supermarket Reviews 2,243

Lewis was a brilliant sales executive and provided a very smooth handover and his manager Devlin was exceptionally helpful! I would highly recommend Eddie Wright to anyone looking to purchase a car in future.

Great experience. Had lewis look after us. Quick, clear, concise and take the stress out the experience. Would definitely use again.

We had Dave Burdett helping us out and he was fantastic. Super easy service, able to just walk around on our own and felt no pressure. Extremely honest and helpful throughout the whole process. THANK YOU :)

Had a great experience working with Lewis Bye, very friendly and helpful with the whole process! Would recommend buying a vehicle from them!

We had a very positive experience purchasing a car with Lewis. We viewed the car mid-week after work and Lewis had a lot of time for us to deliberate and to test drive, we put the deposit down and came back on the weekend. On the day of purchase, Lewis picked us up from the station (thanks!) and the purchasing process was seamless. Grateful for the good customer service. Very happy with both the experience and the car. Thanks again!

Very happy Dave Burdett was Great

Went and bought new car dealt with Dave Bwdett fantastic service talked me through everything even took my car which was not in good shape for a fair will be using again in the future

Just bought a car from these absolutely first class service from sales person Dave Burdett, would definitely recommend and use again

Dave Burdett recently sold me a car and he really couldn’t have made the process any easier! Would recommend

Dave Burdett was very friendly and professional. Good price for the car. Music in the showroom is a little loud.

Dave Burdett dealt with the purchase of my car throughout. He was friendly and informative. Purchase went smoothly. Very good service. Would recommend

Lewis was excellent at guiding us through the purchase of my new car, thanks!

Everything started badly from the outset. I arranged finance through one of their affiliated finance brokers, yet the salesman at Eddie Weight repeatedly tried to persuade me to cancel this and instead use a different finance house that he “works better with”. This immediately raised concerns.

The car itself was not fit for purpose. Despite being only 9 months old, it absolutely reeked of cigarette smoke. There were visible cigarette burns in the roof lining. The parcel shelf was broken and got stuck in the boot on its first and only use. The passenger seat mechanism is faulty and reclines during long journeys. The wireless phone charger does not work. The air conditioning blows hot air even when set to 16 degrees. I could go on.

I raised these issues and formally requested to exercise my consumer rights to reject the vehicle. After chasing twice, I received one brief response saying the matter had been passed to another department. That was it. The car has now been sitting unused outside my house for over 60 days and I still have not received any further response.

I would be very wary of buying anything from here. The price may look competitive, but they charge £399 to “get the car on the road” and clearly do not check anything properly. There was no second key on a 9-month-old car, meaning I cannot use many of the vehicle’s technology features and the previous owner could potentially still track the car. The single key provided is damaged. The hybrid battery had no charge at all. The smoke smell is so strong it will make you gag if you’re not a smoker.

Overall, a very poor experience from start to finish. I would strongly recommend staying away and don’t be pulled in by the price, it’s not worth the saving!!!

Any queries we had Gary was able to answer them in a manner we could understand. From start to finish it was a painless process.

What can I say These guys are amazing, we bought out second car from here, Gary looked after us from start to finish one of the sales managers Steven got involved to do a great deal for us, after we had taken delivery of the car there was a few small issues, but we were booked into to the service department and Richard helped sort them out within the day, I wish every business took care of there customers like they do here.... thanks again everyone and we will see you when we are ready to buy again x

Gary was friendly polite and very helpful in helping me finding the right car for me. Nothing seemed to be bother him. When I needed a ride home Gary gave me a ride home and picked me up to finish the paperwork the following morn.

Dave Burdett dealt with my car upgrade, and also doubled as a driving instructor (I hadnt ever driven an automatic before). Top bloke, and top service. Very happy.

We have never purchased a car from a dealer before so was very apprehensive, Dave Burdett put our minds at rest, gave us time alone to discuss our options, went through everything in fine detail with us. And wasn't pushy at all like some car sales places are. Excellent experience start to finish. Thankyou

Straight forward easy process, well priced car and Dave Bidet looked after us from start to finish. Highly recommend

Just purchased a car from this dealership. Customer service from Dave Burdett was brilliant, answered all of our questions/queries and was a lovely gentleman.
Would recommend.