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EconomyBookings Reviews 

152,032
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 29,225 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very simple to navigate, making it exceptionally easy to compare rates and secure a vehicle. People consistently appreciate the highly competitive prices, clear instructions, and smooth booking steps when planning their trips. However, some reviewers were not happy with unexpected extra costs, insurance limitations, and restrictions regarding vehicle mileage. A few other people also felt that customer service and support response times could be significantly improved during issues. Consumers noted that handling modifications or sorting out deposits sometimes required extra effort and patience.

What people talk about most

Booking process

Consumers find the booking process to be smooth, highlighting how easy it is to find the right car, maneuver... See more

User experience

People report positive experiences with user_experience, highlighting a clear, simple online booking process... See more

Price

Customers had positive experiences with price, often highlighting the lowest rates and competitive options... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise efficient... See more

Website

Reviewers highlight positive aspects of website, consistently praising the platform for being easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Reasonable value for money, staff were helpful, they spoke English which was also helpful. You do have to get a shuttle to an offsite location but it is less than 5mins drive away so not a problem. Sh... See more

Company replied

Rated 4 out of 5 stars

Easy to book But the cancellation terms have to be read carefully as the amount may not be refunded directly back to the original payment method and instead it is saved as credit balance for future b... See more

Company replied

Rated 4 out of 5 stars

Friendly staff and quick service once at the site, but would have been helpful to know where the site actually is so you could go directly there if not arriving by plane.

Company replied

Rated 4 out of 5 stars

Easy to follow rental site and pricing. Good price and full coverage. Very happy overall.

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service

About EconomyBookings

Written by the company

Book Your Next Car Rental
with EconomyBookings

EconomyBookings.com EconomyBookings is a global online car rental comparison platform, founded in 2008 and trusted by over 4 million customers worldwide. The platform helps travelers find and book affordable rental deals from over 800 car rental suppliers, including major brands like Sixt, Hertz, Avis, Dollar, Budget, and Enterprise, as well as trusted mid-range and local providers across more than 20,000 locations in 150 countries. As a car rental broker, EconomyBookings lets customers search, compare, and book vehicles directly through the platform, with reservations fulfilled by the rental companies themselves. This model allows travelers to access a wide range of options, from compact city cars to spacious SUVs and minivans, review transparent pricing with a full cost breakdown before booking, making it easy to find the best value for any trip. EconomyBookings offers free cancellation up to 48 hours before pickup on eligible bookings, giving travelers flexibility to adjust their plans without penalty. The platform also provides 24/7 multilingual customer support to assist at every stage of the rental process, from booking through vehicle return. The platform's commitment to service quality has been recognized with multiple industry awards. EconomyBookings earned the prestigious Magellan Awards Gold Winner distinction in both 2023 and 2024. The company has also consistently achieved the Feefo Platinum Trusted Service Award from 2022 through 2026, a recognition reserved for businesses that maintain three consecutive years of Gold Trusted Service status based on verified customer feedback - reflecting sustained excellence in customer satisfaction. EconomyBookings is available in multiple languages and partners with leading travel metasearch engines such as Skyscanner, Kayak, and Autorentals, making its inventory accessible to millions of travelers worldwide. Whether booking for business, family holidays, or one-way trips, EconomyBookings is committed to making car rental straightforward, transparent, and stress-free.

We Make Car Rentals Easy and Cheap for You

Written by the company

Your Opportunity to Save
Thanks to established relationships with a wide range of rental companies, we provide access to competitive rates, allowing you to make cost-effective rentals. Explore the road with confidence knowing you've secured a great deal.
Where Booking Meets Simplicity
Our website is designed for easy navigation, enabling you to effortlessly choose, compare, and book a car anywhere in the world. Efficient search tools and an intuitive interface make the rental process straightforward and enjoyable. Enjoy the journey from the very beginning.
Experience You Can Rely On
Our long-standing presence in the car rental industry signifies not just reliability but a commitment to delivering exceptional service. By choosing us, you ensure not only a car but also an experience you can rely on.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

152K reviews

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4.4

All reviews

(152,032)

37,319 reviews in the last 12 months

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Rated 2 out of 5 stars

Different pricing dealing with a human…

Different pricing dealing with a human verses booking on line. Also had one hell of a time paying on line.

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Mark,

Seeing a different price when you spoke to someone versus booking online is frustrating, and a messy payment flow only makes it worse. The online rate is based on the booking conditions shown at the time; a quote from a person can differ if the supplier has different live availability, payment rules, or local charges. If the payment kept stalling, the reservation only counts as confirmed once the confirmation email and number are issued. If you'd like it checked, the Help Center can compare the booking record with what was shown.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Cheap and easy

Cheap and easy to book

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Jimmy,

Cheap and easy to book is a tidy combo, Jimmy — glad that was your experience. Thanks for coming back to say so, and for keeping it short and clear. Whenever the next trip comes around, we'd be glad to have you back.

Ethan Carter
Feedback Manager

Rated 2 out of 5 stars

This is the second time trying to book…

This is the second time trying to book on this site. The first time the payment was pending for a week before just cancelling.

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Richard,

A payment sitting pending for a week before cancelling is a frustrating way for a second booking attempt to go, especially after the first one stalled out too. A booking is only confirmed once the confirmation email and number are issued; if payment doesn’t complete, the reservation may never be finalized. If you want the specific attempt looked into, our support team through the Help Center can check the email used for the booking and any screenshot of the pending payment against the record. Hopefully the next try is smoother.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars
EconomyBookings logo

Reply from EconomyBookings

Hi Linda,

A smooth booking and a great price make for a very easy note to leave — glad that was your experience. Thanks for coming back to share it, and whenever the next trip comes around, we'd be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy to use. Thanks.

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Mikhail,

A quick note like “easy to use” says plenty — thanks for leaving it. Glad it was simple enough to be worth a short review, and we appreciate you taking a moment to share that. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Great price

Great price, easy to use.

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi there,

A good price and an easy booking are a pretty nice combo. Thanks for leaving a note — glad that came through for you. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Good

Good good good

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi there,
A straightforward "good, good, good" says plenty. Thanks for taking the time to leave it — glad the booking came together cleanly for you. Whenever the next trip comes around, we'd be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy Process

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Craig,

Glad the process felt easy from start to finish — that’s a nice thing to hear. Thanks for taking the time to leave a note; a simple booking is often the part people hope for most. Whenever the next trip comes around, we’d be glad to help again.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Michael,

A quick, easy booking is a nice thing to hear about — thanks for coming back to share it. Glad that was the way it felt for you. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

Receipt need

The rental was without problems, but the company refuses to send me me my receipt or answer at all.

Later (today) You answered my complaint, but I cannot reply to your comments.

I wrote you 5 emails in the last 10 days with my booking number, so you had all my details, still nothing happened. You just left your arrogant comment below for my complaint, still no receipt...

31 July 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hello, Judit,

A rental that went without problems, then ends with no receipt and no reply, is a rough final step. Receipts are usually tied to the booking record or the supplier’s counter file, so the team needs the reservation details to trace the right document rather than guessing. If you can, send the booking number, the rental dates, and the email address used for the reservation to community@bookinggroup.com — that gives support what they need to chase the receipt and check why your messages weren’t answered.

Ethan Carter
Feedback Manager

Rated 4 out of 5 stars

Easy prices

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Samuel,

Easy prices and a straightforward booking are a nice combination to hear about — nice of you to leave a note, and glad the value came through clearly for you. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

QUICK AND CLEAR

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Laurent,

A quick, clear booking is a nice thing to hear about — thanks for taking a moment to say so. Glad that was the experience for you, and hopefully the next one feels just as straightforward.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy booking

Great price and easy booking

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Ranbir,

Great price and easy booking — that’s a nice combo to hear about. Really glad you took the time to share it, and it’s good to know the value came through clearly on this one. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 4 out of 5 stars

Gave me an overview of all the car…

Gave me an overview of all the car rental places.

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Mark,

An overview of all the car rental places can make the comparison a lot easier — thanks for flagging that. Glad it was the bit that helped, and thanks for leaving a note. Whenever the next trip comes around, we'd be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy to book

Easy to book, great deals.

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Hayden,

Nice of you to leave a note — easy to book and great deals is a pretty good combo to read. Glad that was the part that stood out, and thanks for taking the time to share it. Whenever the next trip comes around, we'd be glad to have you back.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

Economy bookings is working with a scam…

Economy bookings is working with a scam rental company called FLEXTOGO in Manchester City airport! Economy bookings send me a 4 pages email confirming my booking price if about £65 with no explicit warning of £180/fine for traffic fines. It end up changing me additional £900 for 3 days use of a small vehicle. I strongly believe FLEXTOGO have built in video to trace where the cars goes and then they ho along to invite the local authorities involved to issue as much fines as possible to charge you £180/fines hidden in their links beyond the 4 pages of A4 confirmation. I book the car for 3 days and I use less than 30 kilometres in Manchester City for 2 days and more than 400 km in Liverpool, York and Leeds . But miraculously, I got 5 fines 100% in less than 10 % of my driving distance and 3 parking fines is proven 100% wrong issues by a private car park company in Manchester where AC Manchester Salford Marriott and Ibis share the parking spaces. I will start a police report and investigation on this scam company who probably had collaborated with many local companies to cheat renter’s management fees. Even after I show them proof that the parking fines was wrongly issued because I have parking receipts from the hotel, but they simply deny my proof by saying I should ask who issued the wrong fines to compensate me my losses to FLEXTOGO.

14 July 2026
EconomyBookings logo

Reply from EconomyBookings

Hi there,

£900 on a £65 booking at Manchester City airport is a serious jump, and the five fines you mention — especially the parking ones you say were tied to the Marriott/Ibis shared spaces — would be hard to accept. Charges for traffic or parking penalties are usually handled by the supplier under their own rental terms, and they often pass through the authority amount plus an admin fee if the terms allow it. Those charges should still be shown clearly enough to review.

EconomyBookings is a legitimate booking platform, but this kind of bill still needs checking against the booking record and FLEXTOGO’s paperwork.

If this still needs sorting, reach out to community@bookinggroup.com with your booking number, the £65 confirmation, the £900 breakdown, and the parking receipts or fine notices. The team can review what was disclosed and what was actually charged.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

I was charged double for the same…

I was charged double for the same transaction. One charge went thru my credit card and web page stated payment didn’t go thru so then I entered my debit card and that one went thru creating a receipt however both card got charged the same amount. I called customer service and I was told I was going to be called back and it’s been a week and I haven’t received a response.

5 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Roxana,

Two charges for the same booking — first on your credit card, then again when the page said payment hadn’t gone through and you entered your debit card — is a frustrating one to have to chase, especially after waiting a week for a call back. When a payment screen fails but a card is still charged, it can leave one transaction as a pending or settled charge and the other as the completed booking payment. If both have gone through, the team needs to match them against the booking and payment logs.

If this is still unresolved, reach out to community@bookinggroup.com with your booking number, the last 4 digits of both cards, and screenshots or receipts from the two charges.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Automatic response and very informative about what rental I was renting.

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Sheryl,

An automatic response that was informative about the rental is a lovely thing to hear about. Glad it made the booking easy to use, and thanks for taking the time to note it. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 4 out of 5 stars

Simple process

Simple process, self-explanatory

12 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Jane,

A simple process that felt self-explanatory is lovely feedback to get — thanks for sharing it. It’s good to know the booking was easy to follow from your side. Wherever the next trip takes you, hope it stays just as clear.

Lisa Whitmore
Community Relations

Rated 1 out of 5 stars

I used a promo code

I used a promo code, and despite the fact it gave me a confirmation to use the code and applied to the final price, I did not get any discount!
Interestingly, the invoice also did not include it, which is pretty strange!

6 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Mo,

A promo code showing as accepted and then not appearing on the invoice is a fair thing to question. If the discount didn’t carry through to the final booking record, it usually means the code wasn’t applied in the way the booking terms required, even if the first screen looked promising.

If you’d like this checked properly, do send the booking number and the promo code used through the Help Center. The team can compare the confirmation, the final price, and the invoice side by side.

Lisa Whitmore
Community Relations

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