Reasonable value for money, staff were helpful, they spoke English which was also helpful. You do have to get a shuttle to an offsite location but it is less than 5mins drive away so not a problem. Sh... See more
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Easy to book But the cancellation terms have to be read carefully as the amount may not be refunded directly back to the original payment method and instead it is saved as credit balance for future b... See more
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Friendly staff and quick service once at the site, but would have been helpful to know where the site actually is so you could go directly there if not arriving by plane.
Company replied
Easy to follow rental site and pricing. Good price and full coverage. Very happy overall.
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Company details
About EconomyBookings
Written by the company
Book Your Next Car Rental
with EconomyBookings
EconomyBookings is a global online car rental comparison platform, founded in 2008 and trusted by over 4 million customers worldwide. The platform helps travelers find and book affordable rental deals from over 800 car rental suppliers, including major brands like Sixt, Hertz, Avis, Dollar, Budget, and Enterprise, as well as trusted mid-range and local providers across more than 20,000 locations in 150 countries.
As a car rental broker, EconomyBookings lets customers search, compare, and book vehicles directly through the platform, with reservations fulfilled by the rental companies themselves. This model allows travelers to access a wide range of options, from compact city cars to spacious SUVs and minivans, review transparent pricing with a full cost breakdown before booking, making it easy to find the best value for any trip.
EconomyBookings offers free cancellation up to 48 hours before pickup on eligible bookings, giving travelers flexibility to adjust their plans without penalty. The platform also provides 24/7 multilingual customer support to assist at every stage of the rental process, from booking through vehicle return.
The platform's commitment to service quality has been recognized with multiple industry awards. EconomyBookings earned the prestigious Magellan Awards Gold Winner distinction in both 2023 and 2024. The company has also consistently achieved the Feefo Platinum Trusted Service Award from 2022 through 2026, a recognition reserved for businesses that maintain three consecutive years of Gold Trusted Service status based on verified customer feedback - reflecting sustained excellence in customer satisfaction.
EconomyBookings is available in multiple languages and partners with leading travel metasearch engines such as Skyscanner, Kayak, and Autorentals, making its inventory accessible to millions of travelers worldwide. Whether booking for business, family holidays, or one-way trips, EconomyBookings is committed to making car rental straightforward, transparent, and stress-free.
We Make Car Rentals Easy and Cheap for You
Written by the company
- Your Opportunity to Save
- Thanks to established relationships with a wide range of rental companies, we provide access to competitive rates, allowing you to make cost-effective rentals. Explore the road with confidence knowing you've secured a great deal.
- Where Booking Meets Simplicity
- Our website is designed for easy navigation, enabling you to effortlessly choose, compare, and book a car anywhere in the world. Efficient search tools and an intuitive interface make the rental process straightforward and enjoyable. Enjoy the journey from the very beginning.
- Experience You Can Rely On
- Our long-standing presence in the car rental industry signifies not just reliability but a commitment to delivering exceptional service. By choosing us, you ensure not only a car but also an experience you can rely on.
Contact info
1 Meistaru Street, Valdlauči, LV-1076, Rīga, Latvia
- 66 776 777
- economybookings.com
4.4
Excellent
152K reviews
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Reply from EconomyBookings
Hi Ellis,
A process that's easy enough to call “easy, simple” is lovely to hear about — thanks for taking the time to say so. Glad it felt straightforward, and that you'd be happy to use the site again. Wherever the next booking takes you, hope it goes just as smoothly.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hi Estelita,
Nice of you to leave a note — “easy to navigate” is a lovely clear way to put it, and it’s good to hear the booking stayed simple on your side. Wherever the next trip takes you, hope it feels just as straightforward.
Lisa Whitmore
Community Relations
I arranged car rental with…
I arranged car rental with EconomyBookings and the rental company didn’t rent the car for me because my internal driver license was short by 8 hrs. I have tried to contact the EconomyBookings from the airport but I couldn’t get anybody to make a small change for me. They took my money for the deposit and after that they are not responding to my emails at all. I couldn’t get anyone when i needed their help or after. I do not recommend this company. Yes they have attractive prices but if something happens you’re on your own. It’s a horrible business.
5 July 2026
Unprompted review
Reply from EconomyBookings
Hello, Sylwia,
Being turned away because your licence was 8 hours short of the supplier’s minimum, then not getting a reply when you tried to sort it from the airport, is a very hard result. The desk usually has to check the driver’s documents exactly against the booking conditions, and even a small shortfall can be enough for them to refuse the car. If a deposit was taken, that’s normally a separate pre-authorisation hold and is released on the supplier’s and bank’s own timeline. If you’d like the case reviewed against the booking terms, do get in touch through the Help Center on the website with your booking number and the airport details.
Lisa Whitmore
Community Relations
False cancellation policy
I was charged £20 to cancel and no refund to credit card
11 August 2026
Unprompted review
Reply from EconomyBookings
Hello, Domi Cooke,
A £20 cancellation charge with no refund to your credit card is a frustrating outcome, especially if you were expecting the booking money back. Cancellation terms vary by rate, and some bookings carry a fee or a non-refundable element, so only the amount covered by the booking conditions is returned to the original card. If the charge doesn’t match the terms you were shown, it needs checking against the reservation details. If you’d like the case looked at against the booking terms, do reach out to our support team through the Help Center on the website — they can review the £20 charge and whether anything should have gone back to the card.
Lisa Whitmore
Community Relations
DO NOT RENT FROM HERE
DO NOT RENT FROM HERE - Flight was delayed, rental counter would be closed by the time we arrived so I called and spoke with the employee who assured me a full refund would be issued because he did not want to wait for us. Economy bookings refused the refund claiming "Section 9.1 of our Terms & Conditions, it is the customer's responsibility to provide the correct flight information...."
31 July 2026
Unprompted review
Reply from EconomyBookings
Hello, Alisha,
A delayed flight, a closed counter by the time you arrived, and being told at the desk that a full refund would be issued is a rough sequence to then have turned down. Section 9.1 is usually the bit that covers missing or outdated flight details, and bookings missed at pickup can be treated as a no-show even when the delay itself wasn’t your fault. It’s a requirement that exists for practical reasons, but that doesn’t make it any easier in this sort of case. If this is still unresolved, do drop a line to community@bookinggroup.com with your booking number, the flight delay confirmation, and anything you have in writing about the refund promise. The team there can look into the specifics properly.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hi Abdul,
Nice of you to leave a note — “great experience” is a lovely simple way to put it. Thanks for coming back to say so, and glad it all left the right impression.
Wherever the next trip takes you, hope it goes just as smoothly.
Lisa Whitmore
Community Relations
Easy way to find best deal
Easy to use, straight forward. Several car agencys in one platform, easy to get best deal.
Used it many times in different countries, and will use it again
11 August 2026
Reply from EconomyBookings
Hi Peter,
Glad the one-platform setup made comparing several car agencies feel straightforward — finding the best deal is the part that counts. Thanks for coming back to say you’ve used it many times in different countries; that’s exactly the kind of note we’re grateful to receive. Whenever the next trip comes around, we’d be glad to have you back.
Ethan Carter
Feedback Manager
I had a positive booking experience
The booking process was quite straightforward. I did, however, have to check independently whether the Chery Tiggo model is NOT an EV (since all the Chery cars I see on the road ARE electric). These days I think it is important to note explicitly whether the vehicle is petrol, hybrid, or electric.
9 August 2026
Reply from EconomyBookings
Hi Tina,
Checking whether the Chery Tiggo was petrol, hybrid, or electric before you booked is extra work no one wants, especially when the model name can make it look like an EV. Glad the booking process itself was straightforward. Clearer fuel-type labelling is fair feedback, and I’ve noted that point. Thanks for taking the time to flag it.
Ethan Carter
Feedback Manager
Reply from EconomyBookings
Hi John,
A smooth booking process and fair prices are a lovely combination — grateful you wrote in to say so. Clear steps and a good price are the sort of things that make the whole thing feel easy. Whenever the next trip comes around, we’d be glad to have you back.
Ethan Carter
Feedback Manager
Reply from EconomyBookings
Hello, Jeanne,
Great price, an easy transaction, and a convenient cancellation option — that’s a tidy set of boxes to tick. Thanks for leaving this, Jeanne; it’s good to hear those parts all came through cleanly. Whenever the next trip comes around, we’d be glad to help again.
Ethan Carter
Feedback Manager
Very disappointing experience
Very disappointing experience — we lost $900 because of unclear rental restrictions.
We are very disappointed with EconomyBookings. We booked a rental car at Denver Airport for 15 days in July. However, when we arrived at the rental, ACE Rental Car refused to give us the car after we mentioned that we planned to drive to California. Apparently, there was a restriction on which states we were allowed to drive the vehicle in.
After this, I carefully read the voucher we received after completing the booking process. Near the end of the voucher, it says: “Vehicles are restricted to (5 states).”
I found this wording unclear and understood it to mean that EconomyBookings/ACE offered their rental services in only five states, rather than that a vehicle rented in Denver could not be driven outside those five states. This was highly confusing because, at the top of the voucher, it says in large letters: “Mileage Unlimited.”
Naturally, I called EconomyBookings from the ACE rental in Denver. They opened an investigation ticket, but I never received any follow-up. Since then, I have called them several more times. Each time, I am told that the restriction was included in the voucher and therefore they refuse to issue a refund.
As a result, we lost $900, six hours of valuable vacation time, and had to pay a significantly higher rate for a last-minute rental with another company, and stay one extra night at a hotel.
This could have been easily avoided. If EconomyBookings wants customers to understand this restriction, they should:
Clearly display the restriction in prominent language — in red — before the customer completes the booking.
Ask customers during the booking process which states they plan to drive through and automatically flag or reject bookings that violate the restriction.
A restriction this important should not be buried near the end of a voucher that customers receive after completing and paying for the booking.
I sincerely hope EconomyBookings improves its booking process so that other customers don't have to go through what we experienced.
We lost $900, six hours of our vacation, and had to pay even more money for a last-minute rental. Very disappointing.
12 July 2026
Unprompted review
Reply from EconomyBookings
Hello, Evgeny,
Denver Airport, 15 days in July, and then a $900 loss after ACE Rental Car refused the vehicle because California was outside the allowed states — that’s a hard outcome to swallow, especially after you’d already opened an investigation ticket and heard nothing back. Mileage Unlimited only covers distance, not where the car can be driven, so a five-state restriction can still stop a trip to California even if the wording felt buried near the end of the voucher. If this is still unresolved, do email community@bookinggroup.com with your booking number, the voucher, and any notes from the Denver counter so the team can review how clearly that rule was shown before checkout.
Ethan Carter
Feedback Manager
Do not deal with this company
Do not deal with this company, they rip you off with the worthless extended cancelation fee, which I booked in error and when I tried to cancel they will not refund the full booking amount even though I called them staightaway after making the mistake.....???????? I called thier customer help line and told "Tough" !
11 August 2026
Unprompted review
Reply from EconomyBookings
Hello, Ian,
Being told “Tough” after calling straight away about a booking error is a rough way to be handled. The extended cancellation fee you mention is usually a separate add-on; if it was cancellation protection, it doesn’t replace the booking’s own cancellation terms, and any refund it covers follows that product’s conditions rather than the full booking amount automatically. If you want this looked into against the booking terms, reach out to our support team through the Help Center on the website — they can check what was booked and when you cancelled.
Ethan Carter
Feedback Manager
Reply from EconomyBookings
Hi Gudmundur,
A simple booking is a lovely thing to hear about. Thanks for sharing it — clear and easy is often exactly what people want from a rental. Whenever the next trip comes around, we’d be glad to have you back.
Ethan Carter
Feedback Manager
I booked car from economy bookings
I booked car from economy bookings, and the car should be basic insuraned, and when you pick up the car from the rental desk you don't have any insurance and you get a suprises with over £300 plus the price of the rent of the car. I call customer service alot of times and when your talking they turn the phone off every time. It's very bad customer service on the phone, I don't recommend anyone to book from this website, and also the people ar the rental desk is not interested, you feel like it's a scam. I don't recommend this website to anyone, this is why you see it on Facebook. When you request for money refund they don't want to refund.
10 August 2026
Unprompted review
Reply from EconomyBookings
Hello, Iwona,
Being hit with more than £300 at the rental desk when you expected the car to be covered is a rough surprise, and the phone cutting out each time you called makes it feel even worse. I can see why it felt like a scam. EconomyBookings is a legitimate, established booking platform, but local charges at pickup are set by the supplier, not the booking page.
If this still needs sorting, reach out to community@bookinggroup.com with your booking number, a short summary of what was charged, and any receipts or docs from the desk. The team can look into the details properly.
Ethan Carter
Feedback Manager
We booked 2 cars in Mauritius
We booked 2 cars in Mauritius - Was picked up at the airport by Paul - Drove 5 minutes to the parking lot - Sorted out the paperwork - Got the cars handed over - Off on vacation - Returned after 2 weeks to the airport and dropped off the keys to Aldo. Perfect service and we can only recommend them!
Easy booking - Good price - Super service
19 July 2026
Unprompted review
Reply from EconomyBookings
Hi Helle,
Thanks for laying out the Mauritius trip so clearly — two cars picked up at the airport, paperwork sorted in the parking lot, and the keys handed back to Aldo after two weeks sounds very neatly handled. Glad the easy booking and good price matched up with the service. Whenever the next trip comes around, we'd be glad to have you back.
Ethan Carter
Feedback Manager
Reply from EconomyBookings
Hi Maverick,
Good to hear the website and the reasonable prices both worked for you. Thanks for leaving the note — it’s always nice when the search side of things feels straightforward. Whenever the next trip comes around, we’d be glad to have you back.
Ethan Carter
Feedback Manager
Reply from EconomyBookings
Hello,
Glad the team could get you some information when you needed it — thanks for leaving that note. “Nice service” and a clear answer are a good combination, and it’s good to hear that came through for you. Whenever the next trip comes around, we’d be glad to help again.
Ethan Carter
Feedback Manager
Fahrzeug Online gemietet
Fahrzeug Online gemietet, anzahlung geleistet. Am flughafen das Fahrzeug nicht erhalten weil ich keinen überteuerten Vollkasko versicherung abschliessen wollte.
Antwort:
Hi Ethan,
I was travelling with my wife and our two children, which made being refused the vehicle at the airport particularly stressful.
However, the reason given to me at the counter was completely different from the one you have described. The employee told me that my bank supposedly did not cooperate with the rental company’s bank. I presented several different Mastercards. She repeatedly told me that I should receive an SMS to authorise the transaction.
I then contacted my card provider, who confirmed that no payment or pre-authorisation attempt had been made on any of my cards. Therefore, the cards were not actually declined—the employee apparently never attempted to charge or reserve an amount on them. If no transaction was initiated, it was of course impossible for me to receive an authorisation SMS.
My assumption that the issue concerned the additional insurance arose because this was the only other matter discussed at the counter. If accepting an expensive additional policy was in fact mandatory to receive the vehicle, this should have been clearly disclosed before I completed and paid for the online booking. I had already been required to select insurance during the online reservation.
It is disappointing that, instead of addressing what actually happened, I am receiving different explanations that do not resolve the issue. I have learned from this experience: I will not recommend your service, and in future I will rent my vehicles elsewhere, even if it costs me more.
Kind regards,
Cem
26 June 2026
Unprompted review
Reply from EconomyBookings
Hi Cem,
Being turned away at the airport after you’d already paid online is a rough way to lose a rental, especially when the sticking point was an expensive full-cover policy. When a supplier requires extra cover at pickup, they can refuse to release the car if it isn’t accepted, and the online prepayment doesn’t override those counter conditions. Full Coverage is also reimbursement-based, so it doesn’t replace insurance the supplier says must be taken there.
If you want the case reviewed against the booking terms, do reach out to our support team through the Help Center on the website — they can check exactly what was shown for your booking.
Ethan Carter
Feedback Manager
Excelent Choice !
The choice of the car was quick, the price was excellent compared to other companies. Fairly and efficiently, including full car insurance. I had a problem and they answered me immediately, including contacting the rental office from which the car was taken.
8 June 2026
Reply from EconomyBookings
Hi Ilan,
A quick choice on the car, a price that beat the other companies, and full car insurance included makes for a very tidy booking — thanks for taking the time to note it. Glad the immediate reply was useful too, especially with the rental office being contacted on your behalf. Whenever the next trip comes around, we'd be glad to have you back.
Ethan Carter
Feedback Manager
Straight forward process
11 August 2026
Reply from EconomyBookings
Hi Ernst,
A straightforward process is good to hear, Ernst — thanks for taking the time to say so. When the booking stays out of the way, it makes the rest of the trip that bit easier. Whenever the next trip comes around, we’d be glad to have you back.
Ethan Carter
Feedback Manager
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