Eco Logic Partners Reviews 190

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Sophie has been brilliant helping me from day one, sorting out issues with a supplier that had not been helpful, after another energy broker didnt live up to there promise of sorting things out , so... See more

Rated 5 out of 5 stars

Ecologic. What an amazing company! Garry has been phenomenal while arranging our business tariff. He has called the energy company so many times and got things sorted, which was hugely beneficial. He... See more

Rated 4 out of 5 stars

Sophie Ward is a star! Had a few issues with multiple energy contracts and Sophie has been great supporting our company to resolve everything. Very responsive and friendly - nice to have somebody l... See more

Rated 5 out of 5 stars

Been dealing with Ian at Ecologic and he has provided a tremendous service that I wouldn’t hesitate in recommending for anyone else to use. I have 5 sites with totalling 10 meters and the transition p... See more

Company details

  1. Energy Supplier

Information provided by various external sources

Eco Logic Partners Limited is an independent energy brokerage and consultancy firm committed to providing our commercial clients with bespoke energy solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

190 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Switching made easy

I can not speak highly enough about the service provided by all at Ecologic. From the start, the entire process was seamless, making the transition easy & stress free. Outstanding Customer Service, Competitive Pricing & Commitment to Sustainability.

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Non Pushy Sales Team

Some brokers can be very pushy but not Eco Logic Partners. They showed understanding, commitment and honesty when looking for utility pricing for our company.

Both Josh & Edward understood the consignment and sorted our companies pricing accordingly, saving us a considerable amount of money over the course of the contract.

Thanks again!

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Ryan Porter & Terri Harwood

Hi, What a great team.
Great work from Ryan Porter & his accounts manager Terri Harwood pricing specialist.
Changing over my utilities for way a better unit price. Legends

22 June 2024
Unprompted review
Eco Logic Partners logo

Reply from Eco Logic Partners

We are so pleased you are happy with our service. Please give Ryan and Terri a call if you need further help.

Rated 5 out of 5 stars

Eco logic partners

Eco logic partners

I would like to thank your team for working tirelessly. Changing over over my utilities for an improved price plan. You’re the best.
I would particularly like to say thank you to
Ryan Porter and his amazing accounts manager, Terri Harwood.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Good customer service

Many thanks to Ryan Porter who sorted everything out for us regarding our electric contracts. Has checked up
with regular phone calls to make sure there are no problems.
ABL Tooling Ltd

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful and honest

From the onset Nathan was friendly and helpful, he honestly laid both pros and cons for switching.

He kept in touch throughout the process without being intrusive and wasn't pushy the way some firms can be.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Ecologic go above & beyond

Sophie & Chris have been fantastic in ensuring we get the best prices for our Business Electricity and Gas. We had an issue with one of the change overs from E-on to British Gas Lite - this was the fault of the utility companies and not ecologic, but ecologic went above and beyond to ensure we were not out of pocket. Thanks both :-)

31 March 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

I cannot recommend Eco Logic and particularly Josh enough! Josh has helped me for a while now and every time he’s been able to swiftly deal with everything for me. They’ve been nothing but a pleasure to deal with and taken the stress out of me trying to do it all myself! Can’t thank Josh and Eco Logic enough for their continued help and support!

14 May 2024
Unprompted review
Rated 3 out of 5 stars

Mis-sold contract - case was resolved

UPDATE 22/05/24: Since posting this review, Ecologic have been in contact and have confirmed cancellation of the contract in question.
They have reached out to extend their apologies for the way our case was handled.
The case is now closed and fully resolved.

08/05/24 - Mis-sold a contract.
At first they seemed great, however, once the contract was signed never heard from them again.
Since discovered the contract was sold under false terms, after raising a complaint no-one ever replied. I had to contact them on many occasions to get the same response "all managers are in a meeting, someone will call you back". Here I am nearly 2 months later with still no response, no call back, nothing. The whole process from start to finish has been a nightmare.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Force Majeure AKA Mazakeen Smith

In addition to my previous post, regarding Ecologic. I forgot to mention the 'Force Majeure', AKA, Dayna (or better know to many, by her alter-ego Mazakeen Smith).
When it comes to ensuring the Customer is a Happy Chappy, this Lady goes above and beyond. For that, I thank you.
Any new contract, will experience teething problems, instead of me spending hours on the phone or endless emails, to the new Supplier, just email Dayna and Maze gets the job done.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Mathew Storey, a great asset!

Mathew Storey contacted me to discuss our upcoming business contract renewals, he was extremely knowledgeable and answered all of my questions in detail. He was friendly and professional, a great asset to the company.

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent professional and helpful service provided.

We have received a very professional and helpful service from Eco Logic Partners with regards to finding the best power supply deals for our farm property. Our Account Manager, Dayna Lillie, has dealt with any follow up queries in a friendly and efficient manner. We would definitely recommend.

16 April 2024
Unprompted review

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