easyMarkets Reviews 1,796

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting its promptness, knowledge, and genuine assistance. Reviewers are particularly impressed with the quick response times and the smooth user experience, finding the platform accessible and intuitive. However, some people were dissatisfied with certain aspects of the service, such as confusing platform functionalities or issues with withdrawals and account verification. A few other people also felt that the customer service was at times unhelpful or that there were unexpected charges during transactions.

What people talk about most

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the support team for being responsive,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the exceptional customer support,... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the platform's... See more

Payment

Reviewers highlight ambiguous aspects of payment. While some customers experienced quick withdrawals and... See more

Staff

Customers had positive experiences with staff. Many reviewers praise the efficiency, patience, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great assistance by the support team. Problem with access was resolved after an hour on the phone. The working of the MT4 and Standard platforms was confusing and convoluted.

Company replied

Rated 4 out of 5 stars

Trades have been made easy to execute and easy manageable. Secondly, I have met indicators that I have been looking for and lastly; the platform easily linkable with trading view.

Company replied

Rated 4 out of 5 stars

No concerns, recommend easymarkets to all of my friends But it's the 2nd time after many years when there are problems with the site connection

Company replied

Rated 4 out of 5 stars

I had a question about my account and my password and they helped me, also I was having trouble to connect my account with Mt5 and they also helped me with that

Company replied


Company details

  1. Investment Service
  2. Financial Consultant

Written by the company

easyMarkets is an online pioneer market maker established in 2001 initially under the trade name of “easy-forex”. We enable traders with access to global markets, with an easy simple platform and the financial instruments to trade the markets you want, including FX, CFDs and vanilla options. www.easy-markets.com/about


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I could not get past the lengthy…

I could not get past the lengthy account verification. It is probably just my poor computer knowledge and
I just lost interest.

16 December 2025
easyMarkets logo

Reply from easyMarkets

Thank you Philip for your feedback, as a regulated broker we are obliged to have all our clients verified. We're sorry to hear you have struggled to complete the process.

If you require assistance please come to chat at www.easy-markets.com

Rated 1 out of 5 stars

A fake broker who steals traders'…

A fake broker who steals traders' money. If you lose, it's okay, but if you win, they freeze your account and steal your profits for no reason, making up absurd excuses. After months of work, I had €7,000 in profit in my account, but they froze everything with a ridiculous excuse. Thieves, don't trust them, don't open an account with them, you can only lose.

16 December 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Mr Bollano. Your account was closed because you are in breach of our Terms and Conditions as stated in our Client Agreement which you confirmed that you acknowledged when registering a trading account with us.

This has been fully explained to you and you are fully aware of the breaches.

Please note that the Company reserves the right to take the appropriate action where deems necessary in circumstances where the terms and conditions of this agreement have been breached.

Rated 5 out of 5 stars

Great Platform

Great trading place and easy-to-use platform. Customer service responds promptly.

9 December 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Omudu for your feedback, we appreciate you taking the time to leave your review.

Rated 3 out of 5 stars

Hi I’m new to all of this trading stuff…

Hi I’m new to all of this trading stuff so I would really appreciate it if you would help me understand more of it and if you can show me how to withdraw the money I earned from it thank for taking your time to read this

Kind regards🌻
Simphiwe

4 December 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Simphiwe for your feedback. Please come to our Livechat at www.easy-markets.com so we can assist you further and guide you to the educational material on our site and put you in touch with your account manager who will give you a tour of the site and products including the withdrawal process.

Rated 5 out of 5 stars

A Seamless and Supportive Trading Experience

From the very beginning ,Easy Markets has consistently exceeded my expectations.Their platform stands out for its remarkable accesibility and inuitive design,making navigation and execution straightforward for traders of all levels.
What truly sets them apart,however,is their exceptional customer support.Every interaction has been met with prompt,knowledgeable,and genuinely helpful assistance.I highly recommend Easy Markets to anyone seeking a reliable and supportive trading enviroment.

3 December 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Quinton, we're so pleased that you have had a great Customer Support experience and that you enjoy the products we have available. We appreciate you taking the time to leave your feedback.

Rated 1 out of 5 stars

SLIPPAGE

SLIPPAGE. Many seconds pass before an open or close of position-the platform takes the better fill always
used to be alot faster

1 December 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Aquila for your feedback. We're disappointed to read you are receiving execution delays. Our Trading Model is Market Execution so there is always a delay compared to Instant execution. The difference being with instant execution there is a higher reject rate and this means you may not get filled, where as our Market Execution is to always fill at the next available price. This is where you may get slippage.

We are not able to locate an account for you with the information you have left here, so please come to our live chat at www.easy-markets.com or send us an email to support@easy-markets.com so we can assist you further.

Rated 3 out of 5 stars

Très belle application

Très belle application

28 November 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Merci pour votre retour Freddy, n'hésitez pas à laisser des avis à tout moment, nous apprécions votre soutien.

Rated 5 out of 5 stars

Easy to trade the platform and helpfull…

Easy to trade the platform and helpfull people

19 November 2025
easyMarkets logo

Reply from easyMarkets

Thank you Migane for your endorsement of our products, your feedback is very valuable to us and we appreciate you taking the time to leave this review.

Rated 5 out of 5 stars

I had an issue with my Easy Market account

I had an issue with my Easy Markets account because my email address was entered incorrectly. Malek helped me fix the problem quickly and professionally. He guided me through the process, corrected the wrong email, and made everything easy for me.
His support was fast, friendly, and very helpful. I really appreciate the great service.
Thank you, Malek!

20 November 2025
easyMarkets logo

Reply from easyMarkets

Thank you Ruchira for your wonderful review, we're pleased that your issues were quickly resolved.

Rated 5 out of 5 stars

Bonus system

The deposit bonus was straightforward to use. No catches that I could find

16 November 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Amelia for your feedback. We appreciate you taking the time to give your endorsement.

Rated 5 out of 5 stars

Good for beginners

When I needed help setting up a stop loss for the first time, support literally walked me through it step by step. Very kind and patient

9 November 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Gabrielle for your kind words, we really appreciate you taking the time to leave your feedback.

Rated 5 out of 5 stars

To make money

I would like to make money

12 November 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Hamza, to increase your chances of success when trading Forex it is important that you have a good strategy, study the markets and have a good risk management policy.

Rated 4 out of 5 stars

I'm trading here for a quite long time

No concerns, recommend easymarkets to all of my friends
But it's the 2nd time after many years when there are problems with the site connection

6 November 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you, Darmin, for your feedback. We sincerely apologise for any inconvenience you experienced while accessing our site. We are pleased to inform you that these issues have been resolved. If you have any further questions or concerns, please visit our website at www.easy-markets.com and engage with us via Live Chat. We’re here to assist you and ensure your experience is seamless.

Rated 5 out of 5 stars

Nice broker

Nice broker with trading view integration. No problems so far. But there is a problem with the site.

6 November 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Arne for your feedback. We are unaware of issues with our our site so would appreciate it if you could contact us on live chat at www.easy-markets.com so we can better understand the issue you are facing.

Rated 5 out of 5 stars

Options trading

I like trading options on this platform once in a while. Not many brokers offer currency options, so it's a cool addition to have

3 November 2025
Unprompted review
easyMarkets logo

Reply from easyMarkets

Thank you Carolyn, we're pleased that you have found Options trading useful. We appreciate you leaving this feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look